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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Very fast results I think this is great that solar is good because we have five bedrooms one bath a large kitchen and this house is hot
Easy to use website and so far okay. Will wait to see how process goes
Good so far, non threatening and easy to do and it would be worthwhile.
Just joined from week so need at least one month to be able to rate the service
So far okay, however: I have Solar but for some reason my electric bill is still over $200 a month.
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All I've done is fill in the blank and I hope this is not like all other things I have went to the trouble to fill out
Very responsible and caring, extremely polite individual and very knowledgeable.
This has been ok so far. Haven't gotten to any answers yet if I can save some money for once
Too soon to tell. Will wait & see. We are not in a position to make any commitments at this time.
Single family,retired
Income reduced.live in mobile home. Current pwr bill $200.00 monthly.could use help.
Seems like a lot of trouble to get a quote for something like this
It's taking longer than 2 minutes to fill out this application
Bad too many questions trying to get to overall questions but I don't have any questions bye
Great support for senior citizens
Who are struggling to pay their bill every day and who lives month to month always waiting for a month to receive a few dollars from the government!
The form was very easy to fill out. I am anxious to see how much the entire project will cost.
Too much info requested. I hate spam calls. I am disabled and it takes me a long time to get to the phine
Just started using it but it's not well organized. Nor does it seem very safe here.
Easy everything explained what happens next. Hopefully only 4 company call.
I am a senior and live off my ssi and am barly making ends meet and need all the help all i can get.