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EnergyBillCruncherReviews 17,894

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Very fast results I think this is great that solar is good because we have five bedrooms one bath a large kitchen and this house is hot

Date of experience: August 31, 2024
Florida
2 reviews
0 helpful votes
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Easy to use website and so far okay
September 10, 2024

Easy to use website and so far okay. Will wait to see how process goes

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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Good so far, non threatening and easy to do and it would be worthwhile.

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Application is very simple and efficient
September 10, 2024

Just joined from week so need at least one month to be able to rate the service

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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So far okay, however: I have Solar but for some reason my electric bill is still over $200 a month.

Date of experience: August 31, 2024
New Hampshire
1 review
0 helpful votes
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Date of experience: August 31, 2024
North Carolina
4 reviews
0 helpful votes
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All I've done is fill in the blank and I hope this is not like all other things I have went to the trouble to fill out

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
Follow Sherry V.
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Very responsible and caring, extremely polite individual and very knowledgeable.

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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This has been ok so far
September 10, 2024

This has been ok so far. Haven't gotten to any answers yet if I can save some money for once

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Too soon to tell
September 10, 2024

Too soon to tell. Will wait & see. We are not in a position to make any commitments at this time.

Date of experience: August 31, 2024
North Carolina
1 review
0 helpful votes
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Single family,retired
Income reduced.live in mobile home. Current pwr bill $200.00 monthly.could use help.

Date of experience: August 31, 2024
Kentucky
1 review
0 helpful votes
Follow Milton C.
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Seems like a lot of trouble to get a quote for something like this

Date of experience: August 31, 2024
Iowa
1 review
0 helpful votes
Follow Kim S.
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It's taking longer than 2 minutes to fill out this application

Date of experience: August 31, 2024
Arizona
1 review
0 helpful votes
Follow Marsha I.
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Bad too many questions trying to get to overall questions but I don't have any questions bye

Date of experience: August 30, 2024
California
2 reviews
0 helpful votes
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Great support for senior citizens
Who are struggling to pay their bill every day and who lives month to month always waiting for a month to receive a few dollars from the government!

Date of experience: August 30, 2024
Washington
1 review
0 helpful votes
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The form was very easy to fill out
September 9, 2024

The form was very easy to fill out. I am anxious to see how much the entire project will cost.

Date of experience: August 30, 2024
California
1 review
0 helpful votes
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Too much info requested
September 9, 2024

Too much info requested. I hate spam calls. I am disabled and it takes me a long time to get to the phine

Date of experience: August 30, 2024
Massachusetts
1 review
0 helpful votes
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Just started using it but it's not well organized. Nor does it seem very safe here.

Date of experience: August 30, 2024
Florida
1 review
0 helpful votes
Follow Michaelle S.
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Easy everything explained what happens next. Hopefully only 4 company call.

Date of experience: August 30, 2024
Arizona
1 review
0 helpful votes
Follow Robert Y.
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I am a senior and live off my ssi and am barly making ends meet and need all the help all i can get.

Date of experience: August 30, 2024