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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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So far been an easy process to answer the questions. I hope it continues
I'm not done but ok...it's fine... someone called me this morning & I told I'm waiting to go see OIC in Yakima...& She said wait & see when a energy for eligibility comes up...
I got an immediate phone call. Just as I'd expected. Please don't bother me again
With your smoothly offered questions. I will not answer any more calls or emai;s
Concerrnng solar.
I have Blue Raven but they are bankrupt...What should I do? They can't do anything more so can I switch to another company for waranty work if I need to?
Thank you for getting in touch with me I do hope that I qualify for some help with the electricity bill on my home thank you
No service yet! Can someone tell me how much solar installation costs? And about the monthly usage fees.
I expected a quote by email. Instead, I am badgered by phone calls
No help whatsoever. Your asking me to use at least 50 characters but you sent me something that had nothing to do with my concerns
Good. Just gave my current situation and they were recommended.
About time I learn about solar energy.as the name suggests,
The questions here are easy to understand and easy to answer.
Very good so far, i have heard alot about this regarding electricity and it is sky high here in phoenix arizona and i am looking into this energybillcruncher.
I don't know if we get batteries for them for the solar panels. You want me to answer all these questions, but you don't tell us what type of loan we have to take out. What kind of battery we might get? So i'm just appointed, it seems like you would have more information on this
Very good I'm looking for prices in my area that fit my budget
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So far I am satisfied with the quick answer that I received in the website
I am satisfied with my experience so far. I need and answer before i rate you
Good, but unknown completely at this point of the questionnaire.
Process was Not clearly explained. Rep talked too fast. I would like to know more about t he financing of this system. I doubt I am young enough to pay it off before I die, so hesitate to take on an additional financial burden at this time. ( I am 86)