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EnergyBillCruncherReviews 17,856

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Louisiana
1 review
0 helpful votes
Follow Tracy H.
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So far been an easy process to answer the questions. I hope it continues

Date of experience: September 13, 2024
Washington
1 review
0 helpful votes
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I'm not done but ok...
September 23, 2024

I'm not done but ok...it's fine... someone called me this morning & I told I'm waiting to go see OIC in Yakima...& She said wait & see when a energy for eligibility comes up...

Date of experience: September 13, 2024
Washington
1 review
0 helpful votes
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I got an immediate phone call
September 23, 2024

I got an immediate phone call. Just as I'd expected. Please don't bother me again
With your smoothly offered questions. I will not answer any more calls or emai;s
Concerrnng solar.

Date of experience: September 13, 2024
Minnesota
1 review
0 helpful votes
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I have Blue Raven but they are bankrupt...What should I do? They can't do anything more so can I switch to another company for waranty work if I need to?

Date of experience: September 13, 2024
North Carolina
1 review
0 helpful votes
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Thank you for getting in touch with me I do hope that I qualify for some help with the electricity bill on my home thank you

Date of experience: September 13, 2024
Texas
1 review
0 helpful votes
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No service yet!
September 23, 2024

No service yet! Can someone tell me how much solar installation costs? And about the monthly usage fees.

Date of experience: September 13, 2024
Alabama
1 review
0 helpful votes
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I expected a quote by email
September 23, 2024

I expected a quote by email. Instead, I am badgered by phone calls

Date of experience: September 13, 2024
Delaware
2 reviews
0 helpful votes
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No help whatsoever
September 23, 2024

No help whatsoever. Your asking me to use at least 50 characters but you sent me something that had nothing to do with my concerns

Date of experience: September 13, 2024
Connecticut
2 reviews
0 helpful votes
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Good
September 23, 2024
Updated review

Good. Just gave my current situation and they were recommended.

Date of experience: September 13, 2024

About time I learn about solar energy.as the name suggests,

Date of experience: March 7, 2022
Washington
1 review
0 helpful votes
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The questions here are easy to understand and easy to answer.

Date of experience: September 12, 2024
Arizona
1 review
0 helpful votes
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Very good so far, i have heard alot about this regarding electricity and it is sky high here in phoenix arizona and i am looking into this energybillcruncher.

Date of experience: September 12, 2024
Massachusetts
1 review
0 helpful votes
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Great
September 22, 2024

Great. I do appreciate a reduction in my electrical bill. Thanks.

Date of experience: September 12, 2024
California
1 review
0 helpful votes
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I don't know if we get batteries for them for the solar panels. You want me to answer all these questions, but you don't tell us what type of loan we have to take out. What kind of battery we might get? So i'm just appointed, it seems like you would have more information on this

Date of experience: September 12, 2024
California
1 review
0 helpful votes
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Very good I'm looking for prices in my area that fit my budget

Date of experience: September 12, 2024
Arkansas
1 review
0 helpful votes
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Date of experience: September 12, 2024
Florida
1 review
0 helpful votes
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So far I am satisfied with the quick answer that I received in the website

Date of experience: September 12, 2024
Nevada
1 review
0 helpful votes
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I am satisfied with my experience so far
September 22, 2024

I am satisfied with my experience so far. I need and answer before i rate you

Date of experience: September 12, 2024
California
1 review
0 helpful votes
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Good, but unknown completely at this point of the questionnaire.

Date of experience: September 12, 2024
Arkansas
1 review
0 helpful votes
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Process was Not clearly explained
September 22, 2024

Process was Not clearly explained. Rep talked too fast. I would like to know more about t he financing of this system. I doubt I am young enough to pay it off before I die, so hesitate to take on an additional financial burden at this time. ( I am 86)

Date of experience: September 12, 2024
Texas
1 review
0 helpful votes
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Ok-good
September 22, 2024

Ok-good - that's all I know at this time. Please no more questions

Date of experience: September 12, 2024