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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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My experience so far is mystifying. If my venerable oak tree is expected to help my electric bill in the future, how come it was no help in the past? (You should see my current electric bills.)
LG
Never asked about it don't know what it is and never inquired about it you must of had some one hack your system
Easy process and speedy to submit an answer to the questions asked so far.
Not sure yet, very quick responses so far, sounds like something we should do
Tt's working but we are not able to get any assistance since our credit score is not over 650.
I am interested in getting to know what's available and what out of pocket costs there might be
Awaiting contact when an actual sales person. I must have confirmation that the solar company will come to my location.
I don't know enough about the program at this time. I will rate when I know more about the program
Ok for most part best thing would be if it would help me out plz
I charged too much and they charging for your gas and a gas adjustment for electric and electric adjustment that is way too high
Have not had any particular/specific experiences/perceptions.
Companies require a $40 thousand yearly income! I'm retired and have a very limited SS income.
I prefer no phone calls just emails. If I like what I see then I'll call you back.
Still don't know if I was approved. Just gave me contractors calling me.No quote
Worried how many times I'll get calls with.
O answers can I quit now
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A simple process if it works. I am doubtful at this point. Time will tell.
Quick response and nice service I just hope they can help me out it would be appreciative
I wanted information without getting harassed by companies. Companies that call at the worst times. That you require phone numbers is most disagreeable as that's how a lot scammers start. Many phone calls these days are from scammers. Now overly agressive engergy companies. Do not require phone numbers. Email is much easier to block.
Good s average 18.3 so far everything's going very well my consumers bill is $600