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EnergyBillCruncherReviews 17,938

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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All I want is a text message quote
January 10, 2025

All I want is a text message quote. I don't want to speak to anyone.

Date of experience: December 31, 2024
Texas
1 review
0 helpful votes
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I need a better monthly payment
January 10, 2025

I need a better monthly payment. I hardly use the appliances that consume much energy. Therefore I expect to pay much less

Date of experience: December 31, 2024
Illinois
1 review
0 helpful votes
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Tired of paying electric bill because it's too high and then I got to pay the whole bill by myself and don't have enough money

Date of experience: December 31, 2024
Delaware
1 review
0 helpful votes
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I can't rate it yet because I've inputted my information I guess I need to wait until someone contacts me.

Date of experience: December 31, 2024
Missouri
1 review
0 helpful votes
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I'm still Leary about the cost
January 10, 2025

I'm still Leary about the cost. Old saying if it sounds to good to be true then it usually isin't true

Date of experience: December 31, 2024
Idaho
3 reviews
0 helpful votes
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I thought this site was to get a reimbursement on solar panels already installed before the state started giving help.

Date of experience: December 30, 2024
Texas
1 review
0 helpful votes
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Bait and switch
January 9, 2025

Bait and switch. Not the first time you have heard this, obviously.

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
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It was fine, but I don't like giving out my phone number to strangers online.

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Informative and interesting while serving a useful purpose

Date of experience: December 30, 2024
Nevada
1 review
0 helpful votes
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So far it has been user friendly but I don't have a quote yet.I look forward to more information. I am very interested if it is affordable.

Date of experience: December 30, 2024
Illinois
1 review
0 helpful votes
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I think it's a good idea to reduce the cost of energy by use of solar panels

Date of experience: December 30, 2024
Georgia
1 review
0 helpful votes
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I don't want anyone to call me on the phone. Email is fine but no calls.

Date of experience: December 30, 2024
Indiana
1 review
0 helpful votes
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I really haven't had any experience with your company. Maybe in the future we can get some of that.

Date of experience: December 30, 2024
Pennsylvania
1 review
0 helpful votes
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It takes you through all these questions with the idea your getting an online quote. You dont!

Date of experience: December 30, 2024
Nevada
1 review
0 helpful votes
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Ok, but still need more info!
January 9, 2025

Ok, but still need more info!. Please notify me at home, email, call me, visit my resident at home, around 12 to 4 pm.

Date of experience: December 30, 2024
New Jersey
1 review
0 helpful votes
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The only downside was that I would be charged $600, which at this time I can not afford.

Date of experience: December 30, 2024
Louisiana
1 review
0 helpful votes
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I'm fine communicating online
January 8, 2025

I'm fine communicating online. I do not have time to communicate on the telephone much so I would appreciate the use of my email. Thank you

Date of experience: December 29, 2024
Florida
1 review
0 helpful votes
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Easy, informative questions and quick form to file out.It came

Date of experience: December 29, 2024
California
1 review
0 helpful votes
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Not sure yet I will let you know when I see what the price of Solar is

Date of experience: December 29, 2024
Kentucky
1 review
0 helpful votes
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It's Very easy an straightforward to understand, a legible approach that is constructive is I perceive

Date of experience: December 29, 2024