EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
The experience was OK, it was brief and uncomplicated to do, although it was based essentially on estimates.
Excellent, a very good experience with straightforward questions
After filling out the survey and receiving an email that all looked good, I never got a follow up call to schedule a site visit
Excellent work and easily understand. Able to access easily
Do I qualify, will it cost me anything. So far it's been easy.
Good info and good choices to consider plus prices and time to install
So far so good it's good to see what one could save you from electricity
Good, cost of solar. Rebates from gov and state. Need more information from you.
I tried to include insurance information but your form would not allow me to
My experience consists of giving you my address--that is all.
Quick and easy to understand how the system works for the Consumers and Businesses (?)
I am interested in solar power I live in a double wide manufactured home
Sounds great to me but I'm still waiting for the next phase of the game.
It sounds well but I may have to move out as the increase cost of everything over the years is/has taken a lot of the work I've put into my house.
It was very simple and easy I had no problems hopefully I qualify for this program
Hope this attempt bears fruit. Last two tries that I attempted failed to go thru.
So far it is easy but I guess we will see when people call us, there is nothing more to say at this time, except asking this in the beginning is just frustrating, needing to see if you can rate this with 50 f…. Words
Would rather receive emails vs phone calls. Email is better than phone calling
Don't know, if this depends on your credit score to qualify for the $0 down institution. I'm working on improving my credit now. Don't call if that an issue. Thanks and be blessed.r
I have used them in my previous house. They are lacking in good service and kept raising their prices each year.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members