EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Slow and hard to understand. Terms unclear of savings. Scary
I was promised info on rebates, instead got phone numbers of vendors :(. False advertisement!
Would like to talk to talk money! To find if our location is feasible in the long run?
Easy direct questions. I don't need to speak to anyone just yet. I'm looking into this options. Aemailwouldbe fine for now.
The end result is the key…Fall is here with winter next; we have decided to wait until next spring to possibly complete this project.
Good. Easy to apply. I live in the northern tip of Maine so solar would be a good cost savings especially since I'm thinking of retiring soon.
Entered a wrong number, but it failed to change info so I'm hopeful email will receive info.
I regret filling out the boxes/ I already have had no less that 30 people knock on my door claiming they are the best.
I dont want a zillion calls and i think my phone will now ring off the hook
Bad move
Just wanted to check.your business I have solar on my house wished I had done this years ago
Not sure what to expect regarding a quote. Also, does this keep me tied to Douglas Electric?
I don't wish to have a bunch of telemarketers calling. Do not call me. Only one email per provided. Do not contact me if you are not low or no cost and I refuse to have a lease tacked onto my mortgage
I really don't use the computer so please
Make this short I asked not to use the computer
Did Not tell me if qualified for gov. Discount...only took my info for calling me.could start with good info then might be interested
I will be so thankful if I can get the solar 30'ooo 00 for me because I am a senior and my husband passed Three months ago I really need help thanks my phone is760;******* I live at California hope to hear from you thanks
It not all done yet, is it. It's late at night and I just fill out your questionnaire. My opinion should be after you give a call, so my opinion doesn't really count. Please thing about this question and asking it at this point of just getting started.
Very fast results for information on solar energy power...
They installed very professional and clean and on time I'm satisfied
The experience was OK, it was brief and uncomplicated to do, although it was based essentially on estimates.
Excellent, a very good experience with straightforward questions
After filling out the survey and receiving an email that all looked good, I never got a follow up call to schedule a site visit
Excellent work and easily understand. Able to access easily
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members