The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Good so far. I really don't know much about it yet. I need to know a lot more.
Great service, very helpful, and. Catering for our community
So far great sert, answer questions, right away, and want to get cash loan
I was told from my friend who has his house turned to solar. And he saved lot of money
So far so good. It's hard to pay every month. Especially during the winter.
Fine, there was no pressure, just general information requested. It was not a difficult process.
I have to keep entering my info more than twice in your app site
Well I don't know what to say it's been great so far! But we will see
There were way Too many questions for me to have to answer!
Fine but I wasn't even done writing this and my phone is already ringing which is annoying
It was brief & to the point. Just fine! The lady was very pleasant.
We are interested in quotes as od now, maybe adter the first of the year we will think mpre about it. Thank you for your contact.
The subsidies have reduced costs for the state and local government.
No info received yet.so it is impossible to rate experience so far.
No problem thus far. Will have to wait and see how much information you want.
Have not received an answer yet. It would be nice if you give a reputial enstall.in
Huntington ******* WV.
It was painless, easy to understand and a first step when looking into solar energy for a single family home.
Quick test n info,easy to read and understand the questions,
It's been okay so far just waiting to see how real it is. I hope that everything your saying is real no games
Just curious; completed questionnaire for a free estimate.