The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
VERY GOOD and very interesting. I DONT KNOW WHAT ELSE TO SAY EXCEPT I HOPE YOU HAD A GREAT HOLLODAY ON THANKS GIVING
So far not intrusive … I vehemently dislike persistent intrusiveness which is why I have previously avoided solar programmers.
Excellent program. Hopefully this is what will be done as we are told
No response from anyone yet. Finding out if Camarillo qualify for this solar grant.
I filled out some questionnaires, the rest remains unknown.
Not enough information for me to make a decision & if my zip code qualifies
To many question that doesn't matter to me all this just for something you won makes me think that this is a scam
I am told that the solar panels are not going to work on my mobile home
This site has been a big help with my solar needs very informative!
Good experience checking this out thank you for
Taking with me today.
I need help with my power bill it's way too high and I don't know how much more we can stand it
Super easy if I get through, it will recommend a friend thanks
Very interested never have saw one to ask how happy they are with it.
It says we qualify, offers to show, then asks all kinds of questions and doesn't show if we do.
My monthly utility is much too costly' for one person! I would like to receive a discount!
Okay so far. It was standard coverage at the time. I plan to do so in a shorter
Good experience but need to talk to a representative because I already have Trinity Solar Panels since 2014 (approximately) Can I qualify for the tax credit?
The site was very simple and esy to complete. Your approach was also friendly and made me feel like I can do this.
Want to know if eligible or not I don't need phone calls. Is it possible to get email that can be followed up on without an automatic phone call?
Very interested, but just recently had a set scheduled in-home appointment with a representative for a senior energy assistant management employee who did not follow thru to meet me for their scheduled appointment at our Home? JB & Nida Bishop *******626, my USA cell number!
Keep it up now! Good job! You need thirty more characters! How many now?It was there