The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
No contacts yet. Do manufactured homes qualify? I BELIEVE in using natural clean sources whenever available.
Just applied. Waiting for calls. First caller told me I have to own the land or lenders will not work with me.
I don't have lot of money.bill reel hi don't have lot of money
Not giving a price estimate or info per panel or who's funding this project. No military or senior discounts. Labor only is what I'll pay for.
I don't know if energy Well, accept the solar panels we got it through a different company. I sure hope they do. I have asked the guy that's doing the solar panels if I qualify for free solar panels.
I do not care for give my number for so many different company calling
Simple and fast just a few questions and done free if qualified is great news
Well I've not got read all of the info yet. I just found this article online
Questionable started with offering 30,000. Now offering discount
This company is reliable; fast to take care customers when needed. And the price is
Good.
My experience with the program is effective, and easy to manage
I really don't know, I haven't received ANY INFO YET. As far as typing in all my info, it went fine but I've yet to see any savings or get a quote. I don't want a phone call yet.
Just looking to learn more about Solar Energy. If it is some way to lower our PG&E bill.
ION went thru my Power usage and what I was paying per month and year and will be calling back when the figure what I will need.
Very good, and very efficient, also it is no problem if you want me there.
No lenders are quoting a helloc for $100k on my $******* home in el Granada Ca at less than 7 APR. Not ok
Many ads on internet but no contact from you.Are you a real company or just an advertizing agency? My phone number is 650 6608524. Let's talk.
I can't tell if it is operating. This does not feel as if I was definitely helped.
Looking forward to it and then I will be able to provide an honest opinion
Hopefully hopeful AND thrilled! Need is a consideration too so let's go for it!
Quick and efficient so far.and we are serious about going solar.
I looked at this email because it offered a kick back for installing a system, but how does a quote help with how it's being offered? I don't understand yet
If this is really true, and you get solar panels for free to help reduce the cost of expensive power, it would be amazing and especially if we had to qualify😊