The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
So far haven't done anything except answer a few questions.
Good, but I prefer to deal with a live person instead of having to type all of this!
Good information I don't need to use 50 characters for what you are asking for!
Easy fair and fun. No evasion survey, like the feel of it and it as fast. No waiting for page to load.
No message, no message, no message, no message, no message, no message
OK, sorry, I don't have any experience so far. Stop asking for any explanation.
So far so good waiting for more information the monthly price the set up of the program & how it works
It wants all your information instead just giving you an estimate. Just money making
Potential scam preparing for sales pitch information is presented not as
Information that is usable
Our service with Pacific Power has been very good but the fees and ta very high making monthly bills difficult to keep up with.
Okay just checking to see if I qualifying for a great deal on this program
Easy question to answer…. Do not want to be bombarded with phone calls. It is very annoying.
I did not choose them. It popped up on my screen.
I would never hire someone without getting more than one estimate…
Interesting to watch and try to understand how it works!
Shall have to think about it and discuss it with my family before doing anything further….
Text working fine. I hope I qualify. It is sunny and 14 degrees in Arundle now
Just curious about the advertisement just happen to read article
My home is already off the grid due to thieves stealing my meter and the city won't reconnect due to new regs.Help me please!
You said you would tell me if I live in an area where Illinois would subsidize solar for me…misleading information as far as I'm concerned.
Well it seems like it could help me out quite a bit and that would be nice