The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
My bill is 400 a month and I can't happprdly get its paid I need help
Love to have this low income hard to live expenses this would save money on electric bill and helpful to have electricity in this modern time it's hard to live on a fixed income
Looking for a lower rate each month. I don't know much about solar other than cost effective rate
Don't know I haven't received rather I will be approved or not. I hope you can help me so I can stop struggling trying to get up the money to pay this light bill. This is a budget bill I had to get on a budget and this is still too high my regular bills was $400 and up so I hope this is a legit program that's going to help me and not a scam.
I have no experience with this provider. I am Disabled Veteran. I have no good experience with any Solor Company.
Don"t wan to be contacted. No salespeople ever. Sneaky and deceptive clickbait
So far no irritating phone calls; I expect none. Only interested I quote,
Very boring just want to get to the point fast I'm very upset that I have to do all this finger typing LET US GET ON WITH IT
Frustrating I didn't ask for this survey. Don't bother me again.
Not happy having wine fits and services if want a money just take it out the accounts i have says bill pay or money from debit cards that credit cards?
Good so far. Anxious to see if it's affordable. The roof is mostly in the sun
The gentleman that phoned was knowledgeable and direct which was appreciated
I feel it will be a waste of my valuable time. At this this age my time is precious very precious. 0
Interested a little. Our Governor was saying something on the TV and I got curious. I need decent water more than cheep electricity.