EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We are NOT putting solar panels on our roof. We are only going to have a ground mount system
Low cost but the inverter box isn't working and to find a company that can work on the inverter box
How can I get help on my southern pine bill. I didn't get any information I need to know how to get help on my bill
This does not go directly to the point of qualified or not.
It appears more as a marketing plot.
I was expecting the amount stated at the beginning regarding certain towns would qualify. I don't want ANY phone calls from salespeople
Quick, simple, and informative not a lot of information needed
Great and very Easy To use And I like 40%off It is nice when a company offers a discount because everything is so expensive that is really good. I really like that in a company. Please tell me how I can save more on your company and when can you come out to see the properties I have more than one property and I was wondering if we can go with one solar that would do the whole project
So far so good. No complaints at present time. It's been nice working with you.
Very well presented! Have been interested for a long time! Looking forward to speaking with you!
All seems OK at this point. I will have to see what the price is.
As is usually the case, your advertising doesn't seem in line with what sevices you provide OR ant info on government subsidies. You are retrying to sell a product. This is ok. You're a business. But say that upfront. It's bait and switch advertising. Even if I were considering solar, I would not use your company nor will I recommend to anyone else. Consumers don't appreciate companies. Assuming we are ignorant.
You do not need all of the information you asked for like my phone number and email
It was simple to enter the information no complicated questions
I sm a widower. Husband died a year ago.
I realized the bill kept going high.
This rating may change once something shows me what you are showing me to help
The experience so far was excellent l have no problem and it was ease to access
Tankyu
Very interested in solar panels if not too expensive. My power bills are too high, especially in the winter. There is no shade on my roof.
All I did was fill out information? To save $30,000. I don't understand why getting solar has to be such a sales process? IF ITS FR]EE? ITS FREE? IF NOT?;ITS NOT
Well I haven't seen yet where I have qualified for anything except to qualify myself for sales and marketing calls? If it changes? I will change my review to 5 stars
Repeat the required data in questionnaires had become tiresome. The cellphone software could be improved along with the cite encoding so the this data can be automated
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members