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eManual OnlineReviews 654

3.2

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eManual Online Reviews Summary

eManual Online has a rating of 3.2 stars from 654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eManual Online most frequently mention customer service, high quality and harley davidson. eManual Online ranks 214th among Education sites.

service
289
value
291
returns
260
quality
286
This company responds to reviews on average within 2 days

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New York
1 review
5 helpful votes
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Good Quality manual
January 15, 2021

For the price, it's terrific. Thank you emanualonline.com for providing me with such a high-quality manual for my Harley Davidson! Definitely the real-deal and more helpful online staff then when I had reached out to harley dealership, they act as if just because of the name they do not need to assist or provide customer service, this site has provided both a detailed manual and service all in a very short period of time, terrific help.

Date of experience: January 14, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Adonis - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New York
1 review
0 helpful votes
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Best One
January 15, 2021

I was pretty much skeptical about the manual, but since I downloaded it, I've seen it has helpful information that led me to many successful fix/repairing procedures. Online customer service team who were detailed and provided me exactly what I needed, awesome work guys very pleased throughout the process.

Date of experience: January 14, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Gary - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Bangladesh
2 reviews
2 helpful votes
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Incredible
January 15, 2021

Covers every repair/service procedure in detail, simply incredible! Excellent manual for Alfa Romeo Giulietta. During these difficult times I am glad there are still quality and legitimate sites like these online, so hard to trust sites online in these times

Date of experience: January 14, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Smith - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Bangladesh
1 review
0 helpful votes
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Best Customer Support
January 15, 2021

Emanual-online guys were very helpful, bought a service manual for my son for his birthday (by his request) so he can maintain his BMW SUV. Had some trouble getting the download to run but they solved it. Highly recommended

Date of experience: January 14, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Liam- Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

California
1 review
0 helpful votes
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Had some issues but came through after delay
January 9, 2021

The first manual their website provided was incorrect. Contacted customer service to resolve immediately. Contact with customer service was first initiated on 01/04/2021. A resolution wasn't provided until 01/10/2021 after numerous emails. Final solution was exactly what I was looking for. Customer service rep stated they were having system wide technical issues and that's what delayed their response times.

Date of experience: January 9, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Steve - Thanks for sharing your review. I think we may have spoken on Trustpilot. Really pleased we managed to turn your experience around, and thank you for being patient with us while we had some teething issues.

Jon
Customer Relations@ eManualOnline

Bangladesh
1 review
0 helpful votes
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Recommending service
January 9, 2021

Information that was included in the manual for ford Cougar was amazing. It was exactly the thing I needed so I can learn more about my car and also help with any repairs needed. It was an Excellent manual and even more straightforward customer service team, you will surely find everything and anything you need from this site.

Date of experience: January 8, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Maria - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

West Virginia
4 reviews
1 helpful vote
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Amazing service
January 8, 2021

Online staff's were great. Best manual company. Only thing is I can't open up the whole manual on one page but I can definitely live with that. Would recommend them to anyone looking for the right DIY manual rather than just any generic manual you can find on other sites, terrific help indeed.

Date of experience: January 7, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Milton - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Bangladesh
3 reviews
0 helpful votes
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Valuable product
January 8, 2021

The information in section 4 for the electrical system was so detailed it helped me to improve the whole electrical system, I will recommend this to anyone looking for a DIY manual. Very safe and valuable manual which will help me now and in the future, most likely will be doing another purchase again for my vehicle, thanks.

Date of experience: January 7, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi William - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Bangladesh
1 review
0 helpful votes
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Great product
January 8, 2021

I Purchased this manual to work on my Ford Cougar and to help in tracing a battery discharge problem. I was able to identify the cause of the current drain and rectify it, saving me the hefty bill I'd receive if I got the main dealer to do the work. And Since the pages were printable, I printed some of the pages I needed mostly so I can do the repairs with both hands, and it went quite well

Date of experience: January 7, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Alison - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Arizona
1 review
0 helpful votes
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Great specifications
January 8, 2021

The manual was just amazing.Don't rely on hacks on YouTube for your info, get it here from experts. At eManualOnline, has all the info and specifications I need for my car, I buy eManualOnline repair manuals for every vehicle I own. Best company

Date of experience: January 7, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi John - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Washington
2 reviews
0 helpful votes
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Best manual
January 6, 2021

The information in it is very precise and explained in detail, very easy to use. In the beginning I was pretty much skeptical about the manual, but since I downloaded it, I've seen so much helpful information that led me to many repairs already and when I calculate the savings with using the manual it is tremendous you will surely feel like this is a steal especially during these hard times. Great eBook and customer service provided, thank you. "

Date of experience: January 6, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Ellen - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New York
1 review
0 helpful votes
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Amazing Repairing
January 6, 2021

My car is definitely in very good condition after following the manual and repairing the issues I had with the seat belts, the brakes and the engine. The manual was excellent and amazing.

Date of experience: January 6, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Jason - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

California
1 review
0 helpful votes
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Amazing deal
January 6, 2021

Thank you for providing me such a high-quality manual for the Liebherr A900B! For the price, it's terrific. Definitely it was a real-deal and most efficient manual I have used based on the liebherr, the service provided by the online staff is the best I have come across in a very long time, thank you so much

Date of experience: January 6, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Suzanne - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

California
5 reviews
2 helpful votes
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Best quality manual
January 6, 2021

High quality manual for Audi A8 I got to admit. It was way too easy to follow the instructions given in the manual since they were accurate and easy to view and explained in detail. Definitely better online service by this site rather than contacting Audi directly, they have yet to respond or even resolve the issue. I will recommend them again.

Date of experience: January 6, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Angelita - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New Jersey
1 review
0 helpful votes
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Detailed manual
January 6, 2021

Instructions was very much clear. This guide really shows you how to do the work on your Yamaha XT660Z which is great if you're not an experienced mechanic. I've owned several repair manuals for different bikes (Honda, BMW, & Kawasaki) from eManualOnline but this is the best among all.

Date of experience: January 6, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Nicholas - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Bangladesh
1 review
0 helpful votes
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Fast response
January 6, 2021

"Amazing content. Really Loved it. Not just a """"choose a gas generator"""" e-book. Lots of info about maintenance and repair. We bought a big, used, CAT, diesel generator and are getting it running and set up with the help of this e-book. I am 100% satisfied with the service and the product provided by them."

Date of experience: January 6, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Amanda -- Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Michigan
1 review
0 helpful votes
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Keep Your Money
January 5, 2021

I purchased what was supposed to be a service\maintenace manual for a John Deere 4500 tractor. The download sent does not contain this.
When I requested a proper download I was ignored
When I requested a refund I was refused
This firm is nothing but a fake
Save your money

Date of experience: January 5, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi J M - I'm really sorry about the experience you've had. Can you please kindly provide me with your Ticket ID or Order number, so I can look into this right away. I've privately messaged you, and look forward to your reply.

Jon
Customer Relations@ eManualOnline

Colorado
1 review
0 helpful votes
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Seat Belts fixed!
January 6, 2021

A great guide to resolving bigger and smaller issues alike. For instance, I fixed my seat belt in a jiffy using this repair manual. Not only that, but I also fixed the brakes that have been squeaking like hell till now. And these repair manuals explain everything so well, with diagrams and illustrations as if I were a kid, which is great though, lol.

Date of experience: January 5, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Nixon - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New Jersey
2 reviews
2 helpful votes
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Very nice quality
January 6, 2021

Everything I've needed to protect my investment. Clear instructions and everything I've needed when working on my Volvo EC160CL plus much more than I would ever attempt.

Date of experience: January 5, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Clayton - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New Jersey
3 reviews
4 helpful votes
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Real Deal
January 6, 2021

I got this repair manual for my Hyundai excavator. This ebook taught me how engines work, how to diagnose vehicles, and prepared me for becoming my own mechanic. Unlike other manuals when you need an image for the work you are doing you will find a hand-drawn version showing you exactly what to look for. Those clear illustrations and well-explained diagrams helped me fix the whole electrical system on my excavator. This is the type of repair manual I would recommend to every DIYer and excavator owner out there, make your life easy with this emanual.

Date of experience: January 5, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Greg - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

From the business

We supply workshop manuals for DOWNLOAD, which are a series of practical repair manuals and service manuals, which are the same essential industry standard software as used by the dealerships around the world, covering repairs, service schedules, maint...


emanualonline.com
Wilmington, DE, United States