Natural silk comforter. Love it so much. I used it for a week and feel great, light and soft, better than anything I have ever experienced.
I too got caught for import costs. The pyjamas were massively bigger than ordered, Elle Silk refused to change them
My pajamas arrived before the estimated delivery date, and were the softest, most wonderful material, and the fit was right on. They are wonderful!
Molto soddisfatto dell acquisto del pigiama, anche se ho preferito prenderlo con una misura in più! Sto pensando seriamente di acquistarne un altro paio a presto
Ordered $700 quilt and paid. The courier refused to deliver to my parcel locker and I have no other address so it was returned to them, they said they would refund when it returned back but a month later they emailed me with partial refund of $410 stating they are keeping the rest of my money for "handling" costs. I reported to via and they were found to have acted illegally
I purchased silk leggings in size XL. I usually run L to XL so bought the XL to ensure they would fit. They were expensive and shipping was $20.00. These are way too small, no way they are XL- I cannot even get them over my hips. So I can't use them and they have refused to return them saying it was a final sale (I did not realize this, I never buy items online as a final sale since you can never be sure the size will run true) I feel totally 100% ripped off.
Answer: Thank you for contacting ElleSilk.com. Delivery to USA usually takes 3-5 days. You can also let us know the exact date you'll need the item by sending us an email at support@ellesilk.com, we are always pleased to help. ElleSilk provides free returns & exchanges service if you need.
ElleSilk has a rating of 2.9 stars from 87 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ElleSilk most frequently mention and customer service. ElleSilk ranks 18th among Bedding sites.