website thubmnail of Elfster
How would you rate Elfster?
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California
1 review
0 helpful votes
Follow CHRISTINA D.
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I've been using elfster for 5+ years. I love the support, options and its very user friendly. The Elf's are super helpful, quick and courteous.

Date of experience: November 12, 2018
Connecticut
1 review
0 helpful votes
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We only recently began using Elfster and I needed to change an assignment after the draw. Elizabeth's instructions were clear and saved our draw!

Date of experience: November 19, 2018
Canada
1 review
0 helpful votes
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Meaghan is great
November 22, 2018

Meaghan helped me out quickly and did exactly what I needed. Even when our chat got disconnected, i found my way back to her. Thank you!

Date of experience: November 21, 2018
Canada
1 review
0 helpful votes
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Great website
November 17, 2018

When I wasn't sure how to do something, the people working the chat lines were very helpful. I think we will be using this every year for Christmas!

Date of experience: November 15, 2018
Pennsylvania
1 review
0 helpful votes
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Great Elf's are among us!
November 16, 2018

Great help from my Elf tonight. Wish all chats were this much fun and so helpful. This spirit should be all year long. Thank you so much! Carol L

Date of experience: November 14, 2018
Michigan
1 review
0 helpful votes
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Great Site!
November 17, 2018

This site is great! It helps make a busy season a bit easier! And the online chat function is incredible!

Date of experience: November 15, 2018
Florida
1 review
0 helpful votes
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Tricia was a treat!`
November 19, 2018

Online chat was super quick and helpful and exuded a joyous character! Great chat with Tricia. It's my 3rd year or so using Elfster. So easy to use!

Date of experience: November 17, 2018
New Jersey
1 review
0 helpful votes
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I needed help with my account and Elizabeth helped me out, i'm was thrilled i didn't need to open a new account. Thanks Elizabeth

Date of experience: November 28, 2018
New Jersey
1 review
1 helpful vote
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The Tricia the Christmas Card Elf was wonderful! She stuck with me until my issue was solved! Thank you!

Date of experience: November 7, 2018
California
1 review
0 helpful votes
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Quick and helpful
November 22, 2018

I needed help and everyone who helped me was super awesome and fixed my problem quickly even when I had a weird problem with my exchange

Date of experience: November 21, 2018
Florida
1 review
0 helpful votes
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Great work by Elf! This was done extremely well and fully supported family confusion and multiple accounts and multiple pairings

Date of experience: December 2, 2018
California
1 review
1 helpful vote
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Elfster is a fun and easy way to organize a gift exchange. The site stays fresh and is always improving. It is free to use.

Date of experience: April 8, 2011
Canada
1 review
2 helpful votes
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Love Elfster!
November 12, 2018

Great customer service! And an easy way for people from different cities to have a fun gift exchange

Date of experience: November 10, 2018
California
1 review
0 helpful votes
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Tricia the Elfster
November 28, 2018

Tricia was so awesome, quick and very kind. Helped me with merging two different accounts into one account.

Date of experience: November 27, 2018
Pennsylvania
1 review
0 helpful votes
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Great Customer Service!
November 16, 2018

Terrific customer service, really appreciate the excellent Elf Help! A fun way to bring family together

Date of experience: November 14, 2018
North Carolina
1 review
1 helpful vote
Follow Jasmin H.
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Tricia was excellent and helped me out greatly! I look forward to using the service again if needed.

Date of experience: November 15, 2018
New York
1 review
1 helpful vote
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So much easier than doing by hand and customer service is a breeze! Would definitely use again for next year's SS.

Date of experience: December 1, 2018
California
1 review
0 helpful votes
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Megan T. Is awesome.
December 1, 2018

Used the chat feature, and quickly had my problem resolved. Thank you! I appreciate your excellent customer service.

Date of experience: November 30, 2018
New York
1 review
0 helpful votes
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Sparkle Elf is a super star! Thank you for fixing all the issues that arose with various members of our exchange group.

Date of experience: November 28, 2018
New Jersey
1 review
0 helpful votes
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Everyone is enjoying using this site, and when we had some issues (like typos in email) they were right on top of it! Awesome!

Date of experience: November 19, 2018

Overview

Elfster has a rating of 3.1 stars from 125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elfster most frequently mention customer service, gift exchange and wish list. Elfster ranks 2nd among Christmas sites.

service
13
value
8
shipping
4
returns
4
quality
10