I've been using elfster for 5+ years. I love the support, options and its very user friendly. The Elf's are super helpful, quick and courteous.
We only recently began using Elfster and I needed to change an assignment after the draw. Elizabeth's instructions were clear and saved our draw!
Meaghan helped me out quickly and did exactly what I needed. Even when our chat got disconnected, i found my way back to her. Thank you!
When I wasn't sure how to do something, the people working the chat lines were very helpful. I think we will be using this every year for Christmas!
Great help from my Elf tonight. Wish all chats were this much fun and so helpful. This spirit should be all year long. Thank you so much! Carol L
This site is great! It helps make a busy season a bit easier! And the online chat function is incredible!
Online chat was super quick and helpful and exuded a joyous character! Great chat with Tricia. It's my 3rd year or so using Elfster. So easy to use!
I needed help with my account and Elizabeth helped me out, i'm was thrilled i didn't need to open a new account. Thanks Elizabeth
The Tricia the Christmas Card Elf was wonderful! She stuck with me until my issue was solved! Thank you!
I needed help and everyone who helped me was super awesome and fixed my problem quickly even when I had a weird problem with my exchange
Great work by Elf! This was done extremely well and fully supported family confusion and multiple accounts and multiple pairings
Great customer service! And an easy way for people from different cities to have a fun gift exchange
Tricia was so awesome, quick and very kind. Helped me with merging two different accounts into one account.
Terrific customer service, really appreciate the excellent Elf Help! A fun way to bring family together
Tricia was excellent and helped me out greatly! I look forward to using the service again if needed.
So much easier than doing by hand and customer service is a breeze! Would definitely use again for next year's SS.
Used the chat feature, and quickly had my problem resolved. Thank you! I appreciate your excellent customer service.
Sparkle Elf is a super star! Thank you for fixing all the issues that arose with various members of our exchange group.
Everyone is enjoying using this site, and when we had some issues (like typos in email) they were right on top of it! Awesome!
Answer: No they don't. Their privacy policy states they don't sell your info.
Elfster has a rating of 3.1 stars from 125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elfster most frequently mention customer service, gift exchange and wish list. Elfster ranks 2nd among Christmas sites.