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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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I love it! The curls are beautiful. Wig is amazing and it fits perfect, but it could've been a little more fuller in the back of the wig.
Disappointed because I still haven't received my order... can't even track it yet! I emailed customer service yeah there where nice but yet nothing is resolved read so many reviews saying that they received it in least than 4 days! Ehh not for me! So I guess I'm gonna have to wait and see when it decides to show up or when I can finally track my package but honestly it's jus very annoying!
For me, product and color selection was great. Ease of ordering was perfect. Receipt of item was amazing! No problems from beginning to end!
They were quick to answer questions and the shipping was FAST. Will definitely order from this site again.
I have a blonde shorter Drew! I would not order blonde. No one got back with me and I need a unit for my daughter's wedding. So, I have to keep it and wear it, I guess.
I wanted to change my payment option from paypal to a debit card and the email customer service responded super quick! It Shipped quickly and the customer service was excellent. 100% would recommend
I would give this review a 2 rating because they put the wrong hair in my package. I never had this problem before. Overall they ship fast and it was a guaranteed quality. I don't know if I would shop again. Please make sure you check the pack of hair before shipping it please.
It took a minute for me to style, but it is a very nice wig. I am overall pretty happy with it. It got here pretty quickly as well!
Fast shipping, great packaging, and the wig was awesome! Also received status updates through my email which was awesome. I highly recommend ordering from this ElevatStyles.
Shipping took longer than expected. It took 4 days even though I live 3 hours away. Customer service sucked. When I received my package, I was missing an item. It's been 1 week, i sent out two emails, and no response. Won't be ordering from them again
Website was easy to navigate and to place my order. I received status emails and my order arrived quickly. The product I ordered is very nice too.
I was directed to this site by a YouTube video of a young woman I follow that give fabulous crochet videos and tips by the name Aleisha Nicole. I went to the site and was able to find what I was looking for with ease and then I purchased in less than 10 minutes.
Received wrong wig color... trying to get refund but it's taking too long. Dissatisfied, dissatisfied, dissatisfied,
Placed my order and received it in a timely matter. Everything that I ordered arrived in 3 days. I was very happy with my experience with elevatestyles.
The item I ordered was not in stock. The customer service representative informed me by emailed. I emailed them back and stated that if the product was not coming in by the given date I provided please provide me with a refund. I received a prompt refund.
I ordered the 3a Caribbean bundle and instead was sent the 4a. Since I was getting my hair done the next day I ended up just using the hair I was sent. Next time make sure you're sending the correct hair.
While the unit I ordered did arrive in a short period of time, the wig itself (not the post office packaging) was banged up pretty badly. I would feel the postal service was at fault had the exterior shipping packaging been banged up as well but it was not. The wig inside, I suspect was a return or a defective unit because the top of it was ratty and you can see a few tracks. I didn't bother to return it or to request a refund because the unit was already so inexpensive I didn't want to turn around and pay for return shipping or have a hassle with trying to get money back minus shipping. I merely counted it as a loss, tossed the unit, and made a mental choice not to utilize this website again.
As always Elevate Styles does not disappoint. The hair was perfect and shipping fast! This company will always be my goto for wigs.
This was my first time using the company. The turn-around was quick and the quality of the product is good. I only hate they so many items are out out stock because I want to order more!
I would order from site again, but I did not like the hair I bought. Jerry curl crochet braids way to puffy.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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