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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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Very pleased with my products! Definitely recommend them to others. Very fast shipping! Great products! Love my free item too!
I ordered two products from Elevate Styles I'm very satisfied with. I'm pleased with the quality and the price was reasonable. I will be ordering again. Thank you Elevate Styles.
I got my item in a very timely manner. And though it was not correct, they corrected the problem IMMEDIATELY and made me feel extremely confident to continue to do business with with this company. Excellent customer care!
Not happy with the quality of the Buttercup wig I ordered. It looked nothing like the youtube sponsored post and no one has reached out to me to explain the discrepancy. The packaging photo featured on ElevateStyles website shows, "extra added volume" but the wig I received did not contain that statement on the packaging. I could tell that it was not as full as the sponsored youtube post.
So, reluctantly I have decided to return the wig and pay for shipping again along with having, "a minimum of 20%" of the price of the wig deducted from my refund. In the end this turned out to be a big waste of money.
I received the wig in about 5 business days from the date I ordered it.
Have many wigs from Elevate, always have liked them love the prices. My last one I ordered wrong color, sent it back, Waiting on refund so I can order right color! In the meantime I have a different one on the way right now! Love having such a "girlfriend" collection. My hair "girlfriends" are my only variety and spice in my life!
Shipping was fast and items received were awesome! I will be ordering from Elevate Styles again...
This hair is a must buy! I was sooo excited when my package arrived! The entire experience was great, from the shipping to the packaging. I've only had this hair installed for a day and I've received many compliments! The only problem I've had with the hair, was the loop, other than that everything ran smoothly. I would purchase again in the near future. Thank You!
After finally receiving the unit, I felt it was a real nice look. Only disappointed that there wasn't an option to order the unit in a designated cap size to accommodate different head sizes. After I tried on the unit, I realized the cap was too large. Still liked the style because unit looked very real & believable.
First off the selection was abundant
Second the prices are very affordable
Third the delivery was Fast!
Fourth the product was exactly what I wanted.
Saving the best for last, I'm ordering more and more... highly recommened
I love elevate styles! Shipping is fast and quick. Wig quality is great. I've ordered from here a few times and have never been disappointed. I wish shipping was a little cheaper, but it's worth it!
Amber is a wonderful, pleasant and knowledgeable customer service rep. Everything discussed during our conversation was completed efficiently
While I didn't receive the free gift of a wig cap with my order, everything else that was paid for arrived. Ordering went smoothly and international shipping was quick.
I ordered my hair on Thursday and got it the following Wednesday. I got the first by zury hair (straight) in somber liliy purple I made a beautiful wig out of it and I am amazed by how good the quality of hair is
This is the best and most prompt service I have ever received from ordering online. Great product as well!
I like the reasonable prices and my orders came on time. There customer service is great.And i plan on ordering from them again.
Thank you for getting my order out so fast, and the tracking is on point that's the first time I have ever seen it used that way. I will definitely be ordering from Elevate again.
I like the items i got... and i can say i will be making more purchases. I was happy with the updates and the tracking info... the speediness of the delivery.
Quality product... reasonable price point... easy checkout... lightning fast shipping... what. S not to love?! All of that makes me a repeat customer... for sure!
Amei o produto voltarei a comprar muito obrigada pela rapidez agora que descobri o site de vocês ficou mais fácil de realizar as compras
The shipping from you guys was very fast (2 days I think for ground shipping) and the hair is beautiful! I love the soft curls. Cant wait to wear her out!
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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