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EJuiceDirectReviews 28

1.4
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EJuiceDirect Reviews Summary

The company has garnered significant criticism regarding its customer service and shipping efficiency. Many customers report prolonged delays in order fulfillment, with tracking information frequently updated to reflect later delivery dates, leading to frustration and mistrust. Communication appears to be a major issue, as numerous customers describe difficulties in reaching support and receiving timely responses. While some customers have received satisfactory service in the past, the recent shift in shipping methods has resulted in a decline in reliability. Overall, the sentiment leans heavily negative, with calls for potential customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
19
value
17
shipping
17
returns
11
quality
12
Cameroon
5 reviews
2 helpful votes
Follow Bill B.
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Wish I would had seen the reviews first. This company is a scam and my money is gone. Trust me don't do it better purchase from (ganja-estates.com) the are real and legit.

Date of experience: November 24, 2020
California
4 reviews
2 helpful votes
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Good cheap juice
February 12, 2020

Nothing really too special here... The crate for basic stuff or for beginners looking for a deal I definitely was not disappointed

Date of experience: February 11, 2020
Illinois
1 review
3 helpful votes
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Terrible customer service
September 10, 2019

I hate how easy it for this company to not care About their customers. They will send you to hell if you complain about anything

Date of experience: September 10, 2019
Ohio
2 reviews
3 helpful votes
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I was slightly fearful of ordering ejuice online, but this company has made it easy to love it. Their pricing is amazing and customer service is even better.

Date of experience: February 15, 2018
Georgia
1 review
3 helpful votes
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Sucks hard
January 15, 2018

They canceled my order because i used a coupon code and ejuice price became too cheap. No refund yet and also i Did not get any response to my letter.

Don't buy from this shop. You are not Guaranteed to get the order.

Date of experience: January 15, 2018
New York
2 reviews
2 helpful votes
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Great Juice
January 8, 2017

Used a couple of these juices with my ego twist and love it fast shipping but bottle was a little hard to open

Date of experience: January 8, 2017
Oklahoma
2 reviews
4 helpful votes
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Good juice company!
December 25, 2016

Long time loyal customer. Excellent customer service, your problem is their problem. Always adding new products. Fast, reasonable shipping. Buy with confidence!

Date of experience: December 24, 2016

About the Business

EJuice Direct is an online discount vape shop offering a big selection of premium Vape Juice, Tanks, Box Mods, Starter Kits and Vape Devices at discount prices!