The manager was unable to redeem the gift card. The error message was "Manual transaction not allowed".
I submitted a claim with EJ Gift Cards and they say it will take 14-21 business day to resolve.
Overall, I don't recommend this website. But, if you can't resist the deal, here's a tip: redeem the gift cards as soon as you receive it. That way, if your balance says zero, you are covered by their "Guarantee Policy". I don't know how effective that policy is. From the reviews, not that much.
I usually get my Petco gift cards from this site. It saves me like 18%. I bought one sometime on July 25th, 2021 for $25. I usually use the gift cards right away. But, this time I used only $12.76 from my gift card. So, today (Sept 19,2021) I tried to use the rest and the balance kept saying 0.00. From the reviews I learned that it's a thing. Some people lost money in hundreds of dollars. Thankfully mine is not that much. I am still bummed though. I lost more than I saved over the previous orders. And all the efforts I had to put through to get these cards. Just not worth it. On top of that I learned that people who sell gift cards are not getting much in return and not getting their money back on time.
I would first of all like to say that their website looks great. It's easy to navigate. I just sold them a $50 gift card for about $44. I like this company.
Overall I'm really pleased process is simple it was easy it was quick no complaints. A good discount on gift cards for stores that I already shop that- who doesn't love that?!
On May 24 I purchased a $100 gift card to Starbucks for $80. The gift card was to arrive via emai. On May 30, I decided to call the phone number attached to the transaction in my bank account as the purchase had cleared, I had received a confirmation email from EJ Gift Cards, but never received the email with the gift card. I spoke with Andrea Quiles who confirmed that they received payment but they had no such gift card. Andrea informed me that I would need to complete a manual claim form that she would email me. I received the email and immediately replied with the requested information on May 30th. I received no confirmation or further communication. I sent a follow up email on June 8th and again received no response and no refund. My phone calls arent answered.
They will take your money and run. They never return calls or emails. Dont give in! They have people constantly posting fake positive reviews. They are scammers!
Half the day spent on site not updating, more time with items added and basket showing as empty... discounts could be more and more easily applied automatically...
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Your feedback helps us to improve service for everyone.
I just completed a good business with them and they are reliable and trustworthy in there business with people please do well to patronize them
When Purchasing the gift card the only option I could use was Zelle which asked to mention to enter the order id in the notes section, in the Bank of America I couldn't find the notes section to enter the same hence tried the chat then the email option of this website, no response on either, but eventually found the notes section and everything worked out well in the end. Would recommend any other payment method be included as well like PayPal etc.
Thank you for your review. We will share this with the team to let them know how we are doing.
We are working on more payment options.
Some purchases go well some do not once I waited 6 days for gift card, FAQs are conflicting states PayPal but the online site receipt says Zellie
Beware of only 30 days guarantee, unlike others that have a min of 60 days guarantee if I buy I immediately use or put it in my accounts. Also, pay attention to promo codes its not total but after the first % so never what they advertise ( a bit switch and bait in my opinion)
EJGift Cards proved themselves once again to be WONDERFUL & EFFICIENT in every way (thanks to your able, competent & very pleasant mannered employee, Pavan, who resolved the issue IMMEDIATELY & VERY EFFICIENTLY, and I am looking forward to my next gift card purchase--THANK YOU FOR SUPERB SERVICE! A+++++++++
Thank you for your Lovely rating. We really appreciate your business.
Beware, NEVER NEVER NEVER buy from this fraudulent website. I paid for 2*$10 giftcards with BTC using COINBASE COMMERCE with transaction ID: https://commerce.coinbase.com/receipts/LYKVBK3E. So, the transaction says it's completed and they received the amount of the BTC, but I never received any order number or gift cards, that was a simple SCAM. I have also called them but the phone number is not valid, also I emailed them but they never replied back to me from 3 days ago. I also reported them to COINBASE and to the IC3; they asked me some information, I hope they take action against this fraudulent guy. What I learned is that never trust any website/company/person that they only accept CRYPTOCURRENCY as payment method, because you don't have any protection if they decide to scam you.
You can email us at support@giftcards.com for any support/concerns.
I purchased two gift cards from EJ Gift Cards and neither card was valid. I have attempted to contact them to get this matter solved; i. E. receive my money back and have been given the run around if I am lucky enough to get them to answer the phone. Do not, I repeat DO NOT PURCHASE ANY GIFT CARDS FROM EF GIFT CARDS. THIS COMPANY IS A SCAM. I am presently going through my bank to get this problem resolved and force them to return my money. These people are THIEVES!
I bought a H&M gift card on May, but when I used it on the same day, the balance showed zero. I claimed several times, but no responses since. Really a theft company.
It took over a week and a half to receive my funds via debit card and they only gave me half of what my gift card was worth. That's ridiculous.
They told me that they were investigating my claim. It took two weeks but they refunded my money. They didn't steal from me like some of these reviews are saying
I bought my grandchild a gift card online via the EJ gift card website. Fast and very easy. She gave me a call yesterday to thank me for it. I appreciate it.
Really easy buy. The site was easy to navigate and I received my cards within 10 minutes like the site said I would. Will definitely use this site again.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I use EJ's for our weekly pizza and movie night Dominos gift cards and love them! Their customer service is wonderful and their discounts can't be beat!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I was offered a date on which I expected to get paid for the iTunes card I sold them. I got my money on that very date. I appreciate the prompt service.
Answer: It took me about 10 days before I was paid, they told me it was 7 days but it later took 10 days but the most important part was that I got paid
Answer: Look at the responses this company is submitting. I'm definitely reporting this company to the better business bureau!
Answer: If you or anyone else does, please contact me as I would like to press charges and prosecute to the fullest extent of the law also. You can find me on Facebook, Kristin Chester, of Fort Wayne, Indiana. Thank you.
Answer: Agree completely. Scam artist should be put in jail to rot.
EJ Gift Cards has a rating of 2.6 stars from 334 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EJ Gift Cards most frequently mention business days, next day and paypal account. EJ Gift Cards ranks 111th among Gift Cards sites.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!