Unfortunately I had to cancel a order from another company as the failed to deliver then gave a date of the 10th January.
Web-site easy to navigate, and an excellent (VFM) bouquet of flowers delivered on time, an overall First class service,
The order was placed and an confimed by e-mail, and the flowers were delivered on the day selected.
Lovely Roses so very pleased and wife delighted.
This was the response from the recipient of the flowers that I sent. Thanks Efloirst UK, wonderful service
Order confirmed quickly and delivered. Thank you for your service. I will defo use your service s again
Beautiful roses make lovely birthday to my wife
Delivery in perfect time also carefully packed
Thank you Eflorist
The flowers were a surprise, they were delivered to the wrong address.the driver was told st budeaux. Now we don't know where the flowers are.
I have not had any feed back from the recipient so am unable to comment about the quality of the product. However aspects of this retailers website were found to be so unsatisfactory that i am resolved never to use their services again.
In particular I refer to the retailers offer of a £10.00 reduction to " First Time" customers. Having complied with the necessary formalities which would entitle me to the £10.00 reduction I was directed to the order processing stage.
I DID NOT RECEIVE ANY FURTHER NOTIFICATION OR INSTRUCTION REGARDING CLAIMING THE DISCOUNT.
I proceeded to place my order and was charged the full advertised item price. There was no mention made of applying any price reduction.
Because of compelling circumstances I proceeded to complete and pay for the order at the full price. However after the order was placed and paid for I received an email form the retailer notifying me of the voucher code I needed to quote in order to be eligible for the reduction in price.
I immediately contacted the retailer to explain that I had only been advised of the voucher code after I had placed my order, but my request for a retrospective discount would not even be considered. Retailer was adamant that the voucher code had to be quoted at the time the order was placed, that this, in the circumstances, was impossible was of no concern to them.
I am in no doubt that this is a deliberate attempt to misguide and mislead customers. It does make you wonder what other misleading statements and descriptions are contained on the website. I know I shall not be using their services again
D P Caston
My Auntie and Uncle were really overwhelmed by the quality of the bouquet, will definitely use the eflorist in Wantage again
Delivered on time. However, Withered petals on most flowers. Don't think I'd use again. Withered flowers aren't much of a surprise
Great flowers as allways, the delivery was scheduled for same day and arrived late afternoon. The flowers were excellent and fresh.
Your flowers are beautiful. I love them and i always prefer them. Ilike to send to my daughter at every opportunity.
Web site was very easy to use, delivery was made as promised and my was delighted with flowers and chocolates reeived
My bestie loved her flowers got them today
She said she cried when she saw them overwhelmed so thankyou xx
Mel
Great service, clear and concise. Quick delivery. Seemless service and payment options to keep you safe online
The flowers were delivered on time, but the card wasn't delivered. It was a bit disappointing since the message was an important part of the gift!
The flowers sent was a far cry from the arrangement I chose on your webpage. I think I was scammed.
Compare delivered from image I paid for
Absaloutelty fresh and smell amazing and delivered without fault nice arrangement and would highly reccomend
Answer: Easy but no sympathy or results. They are in self denial as to the quality of flowers they are sending out. Avoid, there are much better service providers out there. I wonder how many people are too embarrassed to let their sender know how bad they are.
eFlorist UK has a rating of 2.9 stars from 2,122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eFlorist UK most frequently mention customer service, day delivery and large bouquet. eFlorist UK ranks 3rd among Flower Delivery sites.