• eFavorMart

eFavorMart

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Overview

eFavorMart has a rating of 3.74 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eFavorMart most frequently mention good quality, table runners, and baby shower. eFavorMart ranks 1st among Wedding Planning sites.

  • Service
    47
  • Value
    42
  • Shipping
    45
Positive reviews (last 12 months): 55.6%
Positive
5
Neutral
0
Negative
4
173
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Horrible customer service pay 200 for fast shipping and nothing.
How would you rate eFavorMart?
Top Positive Review

“Very accommodating”

Evelyn L.
1/8/24

This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints

Top Critical Review

“They will rip you off and are not honest”

Lorraine A.
8/26/23

I tried to return three items on their website. It says no hassle returns. They expected me to pay more money to ship the item back then the item was worth-- they tell you to keep the merchandise and they will give you six dollar credit but then they will charge you over six dollars for shipping. They are not an honest company and their products are very low quality. I do not recommend anybody purchasing anything from this company. Whatever you buy is yours whether you like it or not because they will charge you more than the item is worth to get a return label beware and go elsewhere!

Reviews (419)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (46)
Thumbnail of user lorrainea195
1 review
0 helpful votes
August 26th, 2023
Verified purchase

I tried to return three items on their website. It says no hassle returns. They expected me to pay more money to ship the item back then the item was worth-- they tell you to keep the merchandise and they will give you six dollar credit but then they will charge you over six dollars for shipping. They are not an honest company and their products are very low quality. I do not recommend anybody purchasing anything from this company. Whatever you buy is yours whether you like it or not because they will charge you more than the item is worth to get a return label beware and go elsewhere!

Service
Value
Shipping
Returns
Quality
Thumbnail of user evelynl375
2 reviews
0 helpful votes
January 8th, 2024

This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints

Products used:
Table cloth party supplies

Service
Value
Shipping
Returns
Quality
Thumbnail of user tandreaj1
1 review
2 helpful votes
November 2nd, 2022

I will not be shopping with this vendor ever again. I ordered 9 tablecloth and only received 6. I immediately contact them and chatted with Nick H and was advised they can reship my items in 5-7 business days and If i wanted expedited shipping since my event is Saturday, I will have to pay an additional fee for their warehouse mistake. The box my item came in was not even big enough to fit 9 tablecloths. I am so disappointed because as a new event planner, I thought I found a good vendor.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cheryles9
2 reviews
1 helpful vote
September 12th, 2020

Great product but paid for expedited shipping and it still took weeks for the package to arrive. Shiny and easy to breathe through

Thumbnail of user lc457
1 review
1 helpful vote
January 19th, 2023
Verified purchase

Never will order from efavormart again!
I purchase a gift and needed to return. Efavormart wanted to charge me more money for the return shipping cost then the item was worth. They offered a 13.00 return on a 34.00 purchase and asked me to keep my item( which I do not want) their online return policy reads efavornart will furnish return shipping labels see below copy and paste from their web site!
Not true!
Returns Information
Our Hassle-Free Returns Promise
Unlike other retailers, we won't penalize you for a return. There's no restocking fee, no deductions & we even offer FREE return labels for your convenience

Tip for consumers:
Font order unless you plan to keep it. They charge you way to much for return labels when they claim they will accept all returned cost! not true!

Products used:
Charges to return when the claim they will furnish return labels

Service
Value
Shipping
Returns
Quality
Thumbnail of user grettas4
1 review
0 helpful votes
June 13th, 2021

Chair cover & sash made a perfect special chair for the graduate. Blended well with the theme & decor.

Thumbnail of user kellibbrown430
1 review
0 helpful votes
January 25th, 2024

I ordered these candles in gold. I have them on my fireplace mantel. They are beautiful and have multiple lighting settings and a timer option when you use the remote control. They take quite a few batteries, 3 AAA each. I have not used them long enough to tell how fast they eat batteries. Overall, I'm satisfied with my purchase. It was a great price, and the delivery was fast.

Thumbnail of user angelaa1837
1 review
0 helpful votes
August 2nd, 2023

I ordered personalized napkins for my daughters wedding. They can in a plastic bag and were crumpled. I paid over $50 for them and they offered me a $15 refund and told me to sit something heavy on them. I not happy

Products used:
Personalized napkins

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlotteh196
1 review
0 helpful votes
October 17th, 2020

Product is at a very good price and the shipping is fast and also at a reasonable price. Will buy from again.

Thumbnail of user annae535
1 review
2 helpful votes
August 25th, 2021
Verified purchase

Quality is ok, but problem I have is with the shipping my first order was late so they refunded half of my shipping with a gift card so I gave them another chance well it's late again! You get a email saying shipped and 2 days later you check on it and all it says is label created! Shipping dept needs work!

Service
Value
Shipping
Quality
Thumbnail of user nancyh830
1 review
0 helpful votes
June 10th, 2020

I was very well pleased! I will order again! The colors were exactly what I wanted. I also order the black and white stripe table runners. Love the fact that the material was very soft and to stiff to position.

Thumbnail of user micahf11
1 review
0 helpful votes
May 5th, 2020

Looked just as shown and came in in one peice. Just wish I could have gotten the biggest size. Thanks

Thumbnail of user bt269
1 review
1 helpful vote
May 13th, 2023

I ordered some curtains and the shipping charge at the time was the same as the cost if the curtains. The curtains are and they are charging me an additional cash on delivery fees meaning I will have now paid twice the amount I paid for the product for shipping. Be Leary if this company.

Tip for consumers:
They charged for shipping the same amount as the product and are also charging and additional fee upon delivery pretty much the same amount of the product again.

Products used:
Curtains- not picked up

Service
Shipping
Thumbnail of user sandrab1198
2 reviews
0 helpful votes
January 21st, 2020

I was so excited to find that each rhinestone was not attached to the ones next to it. I have had to throw away too many that had a thin piece of glue holding the rhinestones together making it almost impossible to separate and not lose the adhesive on the back.

Thumbnail of user loreleivancouver
1 review
0 helpful votes
February 29th, 2024

I thoroughly appreciate the delivery time of my purchases of fairy lights. I have yet to design my display with my beautiful LED fairy lights. Thank you, Efavourmart🙏🌺🎶
Lorekei
Vancouver,BC

Thumbnail of user madbridel
1 review
0 helpful votes
February 9th, 2023
Verified purchase

I ordered three arches from efavormart and two completely broke when I tried to set them up. I took pictures and went to leave a review. Funny. I tried a few times over a couple of days and the website wouldn't let me leave reviews or stars below 3. It did let me leave a 4 star review for the one I liked though. No wonder the reviews were all spectacular when I first found the site. I thought for sure I hit the jackpot on price and quality. Turns out it's all a scam. I then looked through countless other items. They've sold millions of dollars in products and no 1 and 2 star reviews. Only 3 and above. Now I know why.

It also wouldn't let me apply for a refund through their refund section and upload photos of the damaged product.

I sent them an email and three days go by with no answer. So yesterday I tried to the chat button again. The agent said they would give me a 35% refund as a credit to the store. I said no way. It's broken and wasn't able to be used. I woke up this morning and they've issued a refund but not the amount needed.

Tip for consumers:
stay away and don't from them

Products used:
arches

Service
Value
Shipping
Returns
Quality
Thumbnail of user brittneyl28
1 review
0 helpful votes
June 3rd, 2020

I have found this site to be the best option for price and quickness of receiving your entire order.

Thumbnail of user dl614
1 review
0 helpful votes
August 8th, 2023

I had the worst experience ever. They sent me one return label to return a runner and a cake stand. Charged me $17 and said to put a runner and a cake stand in the same box. HOW? Please tell me how. Or they say I can pay another $17 to get a second label. Really?

Products used:
Wish I could send everything back!

Service
Value
Shipping
Returns
Quality
Thumbnail of user zenam3
1 review
0 helpful votes
June 3rd, 2020

Love these gloves! The gloves are priced well and the fit is perfect. The gloves arrived within days of placing my order. I am very satisfied with my purchase and will purchase again.

Thumbnail of user teresaf766
1 review
0 helpful votes
November 2nd, 2023

Just what I wanted. Perfect quality! Having my annual family gathering for the holidays and wanted something better than standard disposable plates. These will be a hit!

Products used:
All

Service
Value
Shipping
Quality
Thumbnail of user jeank192
1 review
0 helpful votes
July 20th, 2020

Masks are made well and will serve their purpose perfectly. The price through this company was the best and the quality of the masks are great.

Thumbnail of user deej88
1 review
0 helpful votes
October 13th, 2020

I had my order within 2 days! EFavorMart products are absolutely beautiful. I am beyond satisfied with my order!

Thumbnail of user unhappyc727
1 review
0 helpful votes
January 18th, 2023

I don't know how this company is getting such good reviews. The products are cheap and if you have to return something, you have to pay for shipping. Even if they send you the incorrect items and they give you a credit, it doesn't cover tax or shipping. Customer service has been a nightmare and ultimately unhelpful.

Thumbnail of user evam123
1 review
0 helpful votes
July 18th, 2019

Awesome thet are just what I hope they would be. Thanks now I waiting in it big payett runners. I enjoy ordering from your company. I only had one problem and that 2as resolved.

Thumbnail of user partymoms
1 review
0 helpful votes
August 30th, 2022

This was my first time using Efavormart. Ordered multiple items, they sent everything but the 60 chair covers. I contacted them and they kept trying to convince me that maybe I was overlooking them because they were noted as shipped in the one box that I received. I advised them that the box was not opened or damaged when I received it, and it was a smaller box. I was not overlooking them and they were not in the box. So they agree to ship them to me, which took about a week or so. However, I actually only received 50 of the 60 that I had originally ordered and paid for. I reached out again, and was told how they were noted to have shipped 60. I offered to send her pictures, the box that I received was directly from the manufacturer and clearly labeled as a box of 50. I was then offered a refund for the remaining 10. I advised that I did not want the refund. I needed the 10 chair covers that I had paid for that they have messed up sending correctly twice now. I requested that they be shipped expedited because my event is closer. They were concerned about the cost of expedited shipping. Are you kidding me? - You have messed up my order twice and you are concerned about shipping it to me fast because of the cost of shipping. I eventually did get the 10 other chair covers on time. Quality was okay, these were for a Sweet 16 party. I definitely would not want them for a wedding. Also, ordered some of the electronic light up numbers which appeared new but did not work at all, had some other light up decorations which were fine. I do not recommend and would not use them again.

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About the business

eFavormart is an importer, distributor, and wholesaler of wedding favors, & party supplies, including tablecloths, chair covers, and wedding centerpieces.

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