eFavorMart has a rating of 3.8 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eFavorMart most frequently mention good quality, table runners, and baby shower. eFavorMart ranks 1st among Wedding Planning sites.
This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints
I tried to return three items on their website. It says no hassle returns. They expected me to pay more money to ship the item back then the item was worth-- they tell you to keep the merchandise and they will give you six dollar credit but then they will charge you over six dollars for shipping. They are not an honest company and their products are very low quality. I do not recommend anybody purchasing anything from this company. Whatever you buy is yours whether you like it or not because they will charge you more than the item is worth to get a return label beware and go elsewhere!
This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints
Products used:
Table cloth party supplies
I tried to return three items on their website. It says no hassle returns. They expected me to pay more money to ship the item back then the item was worth-- they tell you to keep the merchandise and they will give you six dollar credit but then they will charge you over six dollars for shipping. They are not an honest company and their products are very low quality. I do not recommend anybody purchasing anything from this company. Whatever you buy is yours whether you like it or not because they will charge you more than the item is worth to get a return label beware and go elsewhere!
I ordered these candles in gold. I have them on my fireplace mantel. They are beautiful and have multiple lighting settings and a timer option when you use the remote control. They take quite a few batteries, 3 AAA each. I have not used them long enough to tell how fast they eat batteries. Overall, I'm satisfied with my purchase. It was a great price, and the delivery was fast.
Great product but paid for expedited shipping and it still took weeks for the package to arrive. Shiny and easy to breathe through
I will not be shopping with this vendor ever again. I ordered 9 tablecloth and only received 6. I immediately contact them and chatted with Nick H and was advised they can reship my items in 5-7 business days and If i wanted expedited shipping since my event is Saturday, I will have to pay an additional fee for their warehouse mistake. The box my item came in was not even big enough to fit 9 tablecloths. I am so disappointed because as a new event planner, I thought I found a good vendor.
I thoroughly appreciate the delivery time of my purchases of fairy lights. I have yet to design my display with my beautiful LED fairy lights. Thank you, Efavourmart🙏🌺🎶
Lorekei
Vancouver,BC
Never will order from efavormart again!
I purchase a gift and needed to return. Efavormart wanted to charge me more money for the return shipping cost then the item was worth. They offered a 13.00 return on a 34.00 purchase and asked me to keep my item( which I do not want) their online return policy reads efavornart will furnish return shipping labels see below copy and paste from their web site!
Not true!
Returns Information
Our Hassle-Free Returns Promise
Unlike other retailers, we won't penalize you for a return. There's no restocking fee, no deductions & we even offer FREE return labels for your convenience
Tip for consumers:
Font order unless you plan to keep it. They charge you way to much for return labels when they claim they will accept all returned cost! not true!
Products used:
Charges to return when the claim they will furnish return labels
This was my first time using Efavormart. Ordered multiple items, they sent everything but the 60 chair covers. I contacted them and they kept trying to convince me that maybe I was overlooking them because they were noted as shipped in the one box that I received. I advised them that the box was not opened or damaged when I received it, and it was a smaller box. I was not overlooking them and they were not in the box. So they agree to ship them to me, which took about a week or so. However, I actually only received 50 of the 60 that I had originally ordered and paid for. I reached out again, and was told how they were noted to have shipped 60. I offered to send her pictures, the box that I received was directly from the manufacturer and clearly labeled as a box of 50. I was then offered a refund for the remaining 10. I advised that I did not want the refund. I needed the 10 chair covers that I had paid for that they have messed up sending correctly twice now. I requested that they be shipped expedited because my event is closer. They were concerned about the cost of expedited shipping. Are you kidding me? - You have messed up my order twice and you are concerned about shipping it to me fast because of the cost of shipping. I eventually did get the 10 other chair covers on time. Quality was okay, these were for a Sweet 16 party. I definitely would not want them for a wedding. Also, ordered some of the electronic light up numbers which appeared new but did not work at all, had some other light up decorations which were fine. I do not recommend and would not use them again.
Just what I wanted. Perfect quality! Having my annual family gathering for the holidays and wanted something better than standard disposable plates. These will be a hit!
Products used:
All
I ordered personalized napkins for my daughters wedding. They can in a plastic bag and were crumpled. I paid over $50 for them and they offered me a $15 refund and told me to sit something heavy on them. I not happy
Products used:
Personalized napkins
I ordered some curtains and the shipping charge at the time was the same as the cost if the curtains. The curtains are and they are charging me an additional cash on delivery fees meaning I will have now paid twice the amount I paid for the product for shipping. Be Leary if this company.
Tip for consumers:
They charged for shipping the same amount as the product and are also charging and additional fee upon delivery pretty much the same amount of the product again.
Products used:
Curtains- not picked up
Product worked great for the event! Super easy assembly. Crowd favorite and looked super nice with a balloon arch behind it.
Products used:
2 X arch backdrop, 1 dusty rose spandex cover, 1 matte beige spandex cover
Quality is ok, but problem I have is with the shipping my first order was late so they refunded half of my shipping with a gift card so I gave them another chance well it's late again! You get a email saying shipped and 2 days later you check on it and all it says is label created! Shipping dept needs work!
I ordered 6 black table cloths to use as curtains in my photo studio. They arrived quickly but I needed 2 more. I reordered but accidently ordered 1 instead of 2. Directly after the order I was able to contact them and they helped me get the second attached to the first order so I wouldn't have to pay 2 shipping charges. They were very helpful and efficient and I received my 2 new table cloths quickly. Thanks!
Love all the products that I order from this company! The ring was a huge hit at the bridal show and for the baby shower.
Tip for consumers:
No tips
Products used:
Wedding items
Wedding supplies. Great experience overall! The cups and napkins met my expectations for quality and appearance! There were all split shipped but all arrived according to schedule! I would definitely recommend this site to others!
Products used:
Napkins and cups
This rosette 90 x 132 tablecloth is perfect for my event. The satin ribbon gives it the perfect sheen and I like that the size does not drag on the floor... its perfect for a standard 6 ft table.
As always, these were just what, I needed and were PERFECT for my event! I am very happy with my purchase. Have these in several colors... great buy!
I ordered three arches from efavormart and two completely broke when I tried to set them up. I took pictures and went to leave a review. Funny. I tried a few times over a couple of days and the website wouldn't let me leave reviews or stars below 3. It did let me leave a 4 star review for the one I liked though. No wonder the reviews were all spectacular when I first found the site. I thought for sure I hit the jackpot on price and quality. Turns out it's all a scam. I then looked through countless other items. They've sold millions of dollars in products and no 1 and 2 star reviews. Only 3 and above. Now I know why.
It also wouldn't let me apply for a refund through their refund section and upload photos of the damaged product.
I sent them an email and three days go by with no answer. So yesterday I tried to the chat button again. The agent said they would give me a 35% refund as a credit to the store. I said no way. It's broken and wasn't able to be used. I woke up this morning and they've issued a refund but not the amount needed.
Tip for consumers:
stay away and don't from them
Products used:
arches
Easy to use! Just stunning! Was looking something easy to use and beautiful at same time for our backyard wedding! Now I've decided to use them as garland for Christmas!
I had the worst experience ever. They sent me one return label to return a runner and a cake stand. Charged me $17 and said to put a runner and a cake stand in the same box. HOW? Please tell me how. Or they say I can pay another $17 to get a second label. Really?
Products used:
Wish I could send everything back!
I don't know how this company is getting such good reviews. The products are cheap and if you have to return something, you have to pay for shipping. Even if they send you the incorrect items and they give you a credit, it doesn't cover tax or shipping. Customer service has been a nightmare and ultimately unhelpful.
Love good quality sit very well on the folding chairs! Will used them in the Future very Beautiful White Chair Cover!
I will never shop here again, if you do a return you might not receive your money back. Buy if you don't need to return.
Tip for consumers:
Don’t try for a refund.
Products used:
Got what I needed some where else
I ordered two 2 ft tall crystal vases. The order came in on time and the vases were beautiful! Great service and great quality of the product I ordered.
eFavormart is an importer, distributor, and wholesaler of wedding favors, & party supplies, including tablecloths, chair covers, and wedding centerpieces.
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