Edmunds.com

I used to religious read their vehicle reviews and found them to be very informative and accurate. Started about 3 months ago, I noticed they don't include individual vehicle trim level equipment listing anymore. Without the equipment list and the packages to go with each trim level, I don't know what comes with the vehicle with the different trims, i.e. LX, EX, Touring, etc. very frustrating and unhelpful. Huge disappointment on this once great website.

I have been in the market for an affordable EV. Being new to buying an electric vehicle I was fairly unknowledgeable. Reading through Edmund's reviews and actual tests of electric cars helped ease my range anxiety and make an informed purchase decision.

They wrote a much-publicized review when they spoke of nothing but negatives, specifically the sports-car ride and build problems. Not a word about the good it's doing the world, the fun of driving it, acceleration, or technological innovation. They're obviously prejudiced toward old technologies.

Was under the impression test drive appointment was based on vehicle passing inspection. Was planning on purchasing the Encore. Got there & then was told vehicle didn't pass inspection. Multiple emails and text were sent, and was never informed vehicle failed inspection-even though it came from another dealer.
My family and I used a Buick dealership in Florida and NEVER experienced this lack of communication. Would NOT recommend Edmunds dealership!

I looked up what site was best for finding a used vehicle, and the article I found said that the downside of Edmunds was that you could get overwhelmed with the details. I knew it was the site for me then. I love that it lets you filter by what vehicle is considered to be a good deal for the status of the vehicle. I was able to apply the filters I wanted and in 30 minutes, I was following up on a van that ended up being even better than expected. When I took it to the shop to check it out, the mechanic said the vehicle was in the best condition that he had seen in the last 6 months. I told him how much I paid for it, and he told me that I had definitely gotten a good deal and that I had done my "research". I almost laughed because my "research" had consisted of about 30 minutes of searching on Edmunds. The option for filtering the results the way they allowed me to made it quick and easy to find the best option for me.

Talk about lucky... Marcus L. Literally walked me through step by step on purchasing my Camry that I had originally leased. I am a woman and rely on knowledgable people to give me straightforward information. I got that. Kindness, I got that. Not in a hurry, I got that. The price was right in with my budget. I want to encourage people to understand, they can pay more than what is fair... I got fairness... So head on over to Toyota and ask for Marcus L... a true Gentleman in a rough business! Kay W. Sorry, I am older and do not know how to put a picture up... It is a pretty 2019, Blue Camry in great shape.

I was going tonbuy toyota corolla 2021 65,000 for $12,700. Fantastic deal. If it's too good to be true then it's too good to be true and I shd have listened to the other reviews. I called an hr and half to make sure the car is there b4 I head out an hr and 14 min away and when I get there voila the guy can't even see it in the computer. Maybe it's in the other location which I called and it wasn't. I called back the person whom i was dealing with and she found out that 45 min b4 i came it was taken to the other location and sold. So what do u think. Car doesn't exist. Car fax doesn't show that its in their location actually it shows nothing after Dec 2023. Such a good deal and they didn't sell it until May. No can't be.

I used Edmunds to find information on prices for a 2024 Cadillac CT-5V. While the information was useful, I found that their numbers DON'T ADD UP. The totals were consistently $550 less than the actual sum regardless of options configured. Such an obvious problem adversely affects the site's credibility. I did not provide any contact information, so I didn't have the issues other reviewers reported about being contacted and spammed by the dealers around them.

Karen Lignelli, Product Specialist at Freehold Hyundai was professional and courteous. Everything was done efficiently and as promised. I would definitely recommend leasing at Freehold Hyundai because of their staff.

We got a car using this site search but due to mistake in VIN and some problem with sensor I failed to submit info in time to get some of perks. Also when you fill in the required fields using mobile there is always a mistake about your name or address.
Contacted customer service and explained the issue as we ran a bit late with submission and did not get even any suggestion on some perks or 50% of gas cards. I understand that there are some terms but it was Xmas and New Years holidays so we had to wait till our car was fixed and it happens on business days only. I would say Edmunds just do not care about ppl and offer is a scam

I have used Edmunds for over 30 years (before internet, I used their hard copy magazine) and it was the best, most insightful service to the consumer. For my last two purchases in last 2 years and especially now, the site is hard to navigate and overloaded with ads. What was one or two clicks to get to bottom line summary now requires extensive navigation with lots of ads on each page that don't load quickly (I assume it is trying to customize). It seems like the site and service has been taken over by dealers

I had a similar experience to Tyler, though thankfully I caught the issue early. I contacted the dealership in question and asked some questions I had about things, and was asking more details about other promotions they had going on (that I hoped would add to the price), but then he said that their online price (which matched edmunds) included all of the available rebates. So, I'm not an uber driver, so add $2,000 to the price. I'm not military, so add another $500, etc. I'm glad I figured it out before going, but it's a disappointing experience, and edmunds looks just as bad as the dealership (other dealerships did not have the rates so low like this one) does.

I don't and don't plan to go thru Edmunds to buy my car. I'll do my research on Edmunds on quality and pricing, then go armed with the info to the local dealer. For research, I don't know of any better place to read about the good, bad, and ugly, without having to pay for it like Consumer Reports. I've not had any website technical or latency issues in the past, so I can't weigh in about problems like that that others have experienced. Could be Internet provider, clogs in the internet core, etc, something other than their website servers.

DO NOT GIVE YOUR INFORMATION TO Edmunds.com. They got my phone number into their system accidentally. In the last twelve hours throughout the night and this morning (8:30pm - 8:30am), I have received 14 unsolicited phone calls and text messages from various dealerships. I have contacted Edmunds about this issue to no avail. DO NOT under any circumstance give your phone number to Edmunds.com unless you want to be receiving phone calls every 10 minutes.

If you wish to know how much your car is worth, do not use Edmonds. Kelly Bluebook will do the same, and won't paywall or demand your personal information.