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  • Ecrater

Ecrater

Overview

Ecrater has a rating of 2.9 stars from 371 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ecrater most frequently mention tracking number, credit card, and customer service problems. Ecrater ranks 714th among Marketplace sites.

  • Service
    75
  • Value
    77
  • Shipping
    73
  • Returns
    41
  • Quality
    72

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 65.2%
Positive
15
Neutral
0
Negative
8
73
See all photos

What reviewers want you to know

Positive highlights

  • You don't get ripped off when you use paypal or a credit card.
  • We have over 6500 combined sales on the 2 sites, and 100 percent feedback on both.(never a neutral or negative).

Critical highlights

  • I tried to contact the seller about the wrong size 3 times with no reply.
  • Tried this site for a 2 weeks and everything every seller said in a negative way about Ecrater was true.
How would you rate Ecrater?
Top Positive Review

“Excellent”

Damaris B.
2/5/24

Excellent, this merchant "GrabFlashDeals" is excellent, the item purchased is precise and adequate to what I wanted. Exactly with the description it has. Everything worked perfectly in the installation process, I was able to do the process very well and they sent the codes to my email right away. The customer services were very friendly, courteous and very fast. She explained in detail how to do the process and answered every question and doubt I expressed, which were several. I was delighted with the item purchased and the service. It saved me thousands of dollars and this item is really what I needed. Thank you very much and very happy with the service provided

Top Critical Review

“Scammer!”

jim f.
11/6/23

Bad from start to no finish! Poor communication, almost none! Had to threaten to report as a scammer just to get shipping info, or any other communication! Well into almost 40 days, no product! Then received daily texts and emails saying incomplete shipping info " complete crap" please give your credit card info for redelivery! USPS does not do this! Never got product, filled out complaint form, now into near 60 days! Heard nothing! Complete scam! Do not use this company! Unless you like getting ripped off!

Reviews (371)

Rating

Timeframe

Other

Reviews that mention popular keywords

seller (106) 2 weeks (8) credit card (13) 14 days (6) feedback (17) order (99) store (32) phone number (4) customer service (7) money (46) buyers (15) bank account (3)
Thumbnail of user croreyl
1 review
0 helpful votes
March 13th, 2024

Exactly as described, with fast delivery and a little extra, too! You pick the superlative, and I will agree to it.

Tip for consumers:
Good people. Good delivery. Great product.

Products used:
atomic glass

Value
Shipping
Quality
Thumbnail of user damarisb30
1 review
0 helpful votes
February 5th, 2024

Excellent, this merchant "GrabFlashDeals" is excellent, the item purchased is precise and adequate to what I wanted. Exactly with the description it has. Everything worked perfectly in the installation process, I was able to do the process very well and they sent the codes to my email right away.
The customer services were very friendly, courteous and very fast. She explained in detail how to do the process and answered every question and doubt I expressed, which were several.
I was delighted with the item purchased and the service.
It saved me thousands of dollars and this item is really what I needed.
Thank you very much and very happy with the service provided

Products used:
Quickbooks Desktop Mac 2024

Service
Value
Shipping
Quality
Thumbnail of user mikeb3770
1 review
0 helpful votes
April 22nd, 2024

Ordered the DVD. Very pleased with the quality of product. Would order again! Received in a timely manner.

Products used:
DVD

Service
Value
Shipping
Quality
Thumbnail of user davidm10211
1 review
1 helpful vote
October 13th, 2023

I bought an inexpensive watch with the Rolls Royce logo on it. They also asked if I wanted to donate one dollar to the Rolls Royce Foundation. I was very happy to do that. It showed that they were supporting the Foundation and not just using their logo. I received the watch in a very timely manner. It looked great and was very comfortable! I would recommend ECrator in the future and I also look forward to doing business with them in the future! I recommend their Rolls Royce watch as well.

Thumbnail of user jl.thorp13
1 review
0 helpful votes
October 28th, 2023

I have to say, I was skeptical. So much so that I thought I got scammed because I never heard of the site. I got my order as described. It took less than the time the vendors stated. The tracking # was provided. I am happy.

Thumbnail of user lisaf1816
2 reviews
0 helpful votes
December 17th, 2023

The process was quick and easy - it arrived just 2 days after ordering - and the DVD was without issue. Will use eCrater again and Will definitely look for ParadiseMedia again!

Tip for consumers:
I'll definitely use this site again

Products used:
I bought a DVD - watched it once - no issues - ordered on the 13th received on the 15th.

Thumbnail of user leechaison
1 review
0 helpful votes
August 19th, 2023
Verified purchase

Excellent transaction! Seller (floorstoheaven) delivered lovely (brand new) rug in perfect condition and in a timely manner.

Products used:
Rug

Service
Value
Shipping
Returns
Quality
Thumbnail of user candacel63
1 review
18 helpful votes
June 18th, 2020

First time buyer from this site. I was looking for a gift for my husband for fathers day. The person I bought the ring from e-mailed me to explain my purchase may be a little late due to all this Covid19 stuff. He wanted to make sure that I was ok waiting a extra week or two before he finalised my order. I thought that was kind of him. My husband got his ring earlier than expected and he loves it! Great quality! I will purchase from them again!

Thumbnail of user tinal793
1 review
1 helpful vote
May 16th, 2023

My first experience with them.And it was fabulous.My seller was super nice and knowledgeable.I would use Ecrater again..

Thumbnail of user chathasaif
1 review
0 helpful votes
May 21st, 2023

I recently had the pleasure of purchasing the SSD 980 Pro from RiveraHotDeals.ecrater.com, and I am excited to share my remarkable experience. From start to finish, every aspect of my transaction surpassed my expectations and left me thoroughly impressed.

First and foremost, I was blown away by the amazing deal I secured on the SSD 980 Pro. The pricing offered by RiveraHotDeals.ecrater.com was highly competitive, making it an irresistible offer. The significant savings made it an easy decision for me to proceed with the purchase.

To my utmost delight, the shipping service provided by RiveraHotDeals.ecrater.com was truly exceptional. Despite my initial concerns, the SSD arrived at my doorstep within a mere two days of placing the order. The speed and reliability of the delivery were truly commendable, and it exceeded my wildest expectations.

Moreover, the SSD 980 Pro I received was exactly as described and in pristine condition. Its performance has been nothing short of outstanding, providing me with the reliable and high-quality storage solution that I was seeking. I couldn't be happier with the product's performance and the value it has added to my computing experience.

I would like to extend my heartfelt appreciation to the entire team at RiveraHotDeals.ecrater.com for their unwavering commitment to exceptional customer service. Not only did they offer an unbeatable deal on the SSD, but their professionalism and efficiency throughout the entire purchasing process were truly commendable.

Based on this extraordinary experience, I wholeheartedly recommend RiveraHotDeals.ecrater.com to anyone in search of great deals, prompt shipping, and reliable service. I am confident that their dedication to customer satisfaction will continue to impress others as it did me.

Thank you, RiveraHotDeals.ecrater.com, for delivering an absolutely outstanding experience that has exceeded my expectations in every way possible!

Products used:
ssd 980 pro

Service
Value
Shipping
Returns
Quality
Thumbnail of user scott.m2
1 review
1 helpful vote
June 25th, 2023

That was a crazy easy ordering experience! I was actually concerned that they didn't have enough information based on how quick it went.

Thumbnail of user jeffreyd860
1 review
1 helpful vote
June 3rd, 2023

Great disc. Just as described. Would buy from again. Just know what you're getting. Movie not on Blu-ray.

Thumbnail of user krish307
1 review
0 helpful votes
May 11th, 2023

Great experience and excellent seller and product. Thank you Steve Grove! I am really enjoying these DVDs

Thumbnail of user ruhaanm1
1 review
1 helpful vote
February 25th, 2023

I actually don't know if what the other people say about this website being a scam but i still haven't received my order even though its only been 2 days.

Tip for consumers:
Um so i think this site is actually pretty safe but it does sometimes are a long time to get your freaking order. But other wise the site its self is pretty good

Products used:
Lego toys

Service
Value
Shipping
Returns
Quality
Thumbnail of user shemerc
1 review
1 helpful vote
December 4th, 2022
Verified purchase

I have bought many times and most of the shops here are quite punctual. Also, they have a very good customer support team.

Thumbnail of user charless2927
1 review
2 helpful votes
December 2nd, 2022

I love shopping there, lots of unique items for a reasonable price, never had a bad experience in over 15 years. It has to be pointed out that there are a lot of amateur sellers on this site and many of foreign sellers too. Make SURE that the shop you are buying from has at least 98% positive feedback. I also check for where it ships from. I personally don't want to wait a month for my items to arrive. Due diligence!

Tip for consumers:
Always check feedback of the shop you are buying from!!!!!!! Every marketplace has some scammers but they can be weeded out easily by looking up their shop and checking feedback and location. If in doubt send a quick email. Responses are good indicator if they are customer service oriented.

Products used:
many different things

Service
Value
Shipping
Returns
Quality
Thumbnail of user arsian
1 review
0 helpful votes
June 20th, 2023

Have order through eCarter a few times and Mathew Booth is very legit. With the exception of the delay in receiving my order due to the distance, I had no issues whatsoever. I received exactly what I ordered. I would highly recommend Mathew Booth and eCrater.

Products used:
Shoes

Service
Value
Shipping
Quality
Thumbnail of user fernandoj57
1 review
0 helpful votes
December 25th, 2022

I've been buying games everywhere from Facebook, ebay, GameStop, offer up and mercari. I have to say this site is honestly straight forward! The games all seem pretty great for a good price! I thought it was sketchy at first but turns out it's pretty great and as long as I get the game I want im cool with it and damn it's fast shipping too.

Tip for consumers:
It’s secure

Products used:
Video games

Service
Value
Shipping
Returns
Quality
Thumbnail of user shanan17
1 review
5 helpful votes
March 7th, 2021

Super fast delivery, perfect condition, works properly, cute package and 2 free gifts. What more could you ask for. I'm so very happy and will definitely order from here again.

Tip for consumers:
Most places are overpriced for amiibo cards this place charges what they are really worth.

Products used:
All Amiibos

Service
Value
Shipping
Quality
Thumbnail of user edv100
1 review
0 helpful votes
February 27th, 2022

Bought a book, which arrived in seconds! Had to download Dropbox, which i did on the phone and started listening. I wish there would be more choice! Thank you

Thumbnail of user categ13
1 review
2 helpful votes
May 15th, 2023

Great transaction, might be better with tracking number for when delivery is expected. I will use again

Products used:
Revlon Moisture Stay Lipliner Buffs

Service
Value
Shipping
Quality
Thumbnail of user chrisa1592
2 reviews
1 helpful vote
January 31st, 2022

I was searching for this model online and no one had it except for eCrater! It arrived right away! Thanks eCrater! You made my day!

Tip for consumers:
I have never used this site before and they shipped to me right away. I thought it was a scam at first. I was surprised it’s not fake

Products used:
A new unused model kit very valuable not sold in stores

Service
Value
Shipping
Returns
Quality
Thumbnail of user markm4819
1 review
1 helpful vote
November 16th, 2022

Love ecrater.com. Definitely happy with the seller and the site! Delivered product as promised with no issues.

Tip for consumers:
Be cool man!!

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user timothyc1069
1 review
2 helpful votes
July 3rd, 2022
Verified purchase

Purchased Office 2016 for really good price. The transaction and install were very easy. No problems with the activation key, which I half expected given the price.

Products used:
office 2016

Service
Value
Quality
Thumbnail of user mokeshr
1 review
1 helpful vote
October 15th, 2021

Easy to use marketplace, reliable service. I started ordering from this marketplace about 6 months ago and I must say I am pleasantly surprise. It is far cheaper than Amazon and it is so easy to contact the sellers. Very fast shipping, great communication with the sellers, immediate answers. Very reliable. Highly recommend.

Tip for consumers:
Give it a try and you will enjoy the experience. Have no fear the seller and awesome!

Products used:
I all 3 pcs and I love them.

Service
Value
Shipping
Quality

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From the business

Buy and sell on eCRATER, an online marketplace and free online store builder

Company Representative

Thumbnail of user dimitars2
Mick D.
Usually responds not within the first month

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