Good advice for a system that better fit the need and aesthetic.
Will need a follow up from Renee on question on sourcing additional components.
Finding what I needed was a little time-consuming, and a willingness to sell parts individually as well as by the case would be nice. I had to buy a case of 24 clamps when I need about 10.
I like that they called me and told me it was on back order and didn't leave me wonder where it is. Thank you so much for the extra support you provided
I thought I would receive a tracking number for my purchase so I emailed ecodirect. No reply. Nevertheless, package arrived within the specified time, so I am happy.
Ordered a $500 Enphase line filter. Part arrived but was poorly packed and damaged. Part was in a very small box and just placed in the bottom. Some packing paper was wadded up and shoved on top. The steel mounting plate was bent on 2 corners and part of the plastic wire connector was popped open. Hopefully it will work after I straighten the plate out. Very poor packaging job.
I receive the wrong item. They are looking in to it. They should be E-mailing me the return shipping label. Instead of fooling around.
It is absurd to have to accept terms and conditions as a condition for a order to be placed, what illegal form of business practice is a company doing that requires such a requirement. The item we received had (+ DC)
Embedded on the items housing this requires confirmation that this was in fact a AC not a DC Item, this Eco Direct did accomplish in a timely manner
I was told the wrong gauge wire for the solar panel i bought,too large to fit under connection cover,
Looks like a trip to the hardware store is in order.
IN ORDER TO IMPROVE COSTS FOR NEXT ORDERS YOU SHOULD CONSIDER MAILING TO PUERTO RICO BY THE US POSTAL OFFICE WHICH IS THE POSTAL OFFICE HERE SINCE PUERTO RICO IS AN US TERRITORY LESS THAN 500 MILES FROM FLORIDA.
I incorporated the 5W solar panel into a solar generator for charging small electronic devices and rechargeable batteries for walkytalkies. The panel and generator worked as I expected.
Had to call due to an address billing and shipping difference. Brian helped put the order through with no problem.
Easy order process, good prices and timely delivery.
We'll be a return customer for our customer off-grid power projects.
You guys are awesome, keep up the good prices and I will keep coming back for future solar projects! Great costumer service as well.
Ordering was easy, ty. I should have the bulbs installed this week. Cammy was a big help in making the transaction go smooth. Thank you!
The last order I placed arrived quickly and was packed cleanly. I am hoping for a similar experience with my second order.
Like buying from ecodirect. Please keep up the good product mix. Kindly let me know shipping information once the product is shipped
Very helpful over the phone with questions about the product and placing order.
Product arrived several days ahead of the anticipated delivery date.
Liked the product, liked the price, Decided I needed one for a second set-up... so I came here to buy it again.
I was able to find the pieces I needed to complete my installation, that were difficult to find elsewhere.
Both products showed up at my house at the same time. Both products showed up earlier than expected.
Ecodirect has a rating of 4.3 stars from 192 reviews, indicating that most customers are generally satisfied with their purchases. Ecodirect ranks 98th among Solar sites.