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The company enjoys a strong reputation for its high-quality, natural skincare products, particularly for infants, which consistently receive praise for their effectiveness and gentle formulations. Customers frequently highlight the excellent customer service, noting prompt responses and proactive solutions to issues such as shipping problems. However, there are some concerns regarding product availability and packaging size, which can lead to misunderstandings about quantities. Overall, the sentiment is overwhelmingly positive, with customers expressing loyalty and satisfaction, while minor operational adjustments could enhance the overall experience.
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I got the face cream as a sample and it's been so great for my daughters skin. We purchased a full face cream and body lotion, smells great and goes on smoother than other creams. Love it!
Helped get ride of dry patches of skin on my child.
Such a wonderful diaper cream (salve?). We've had zero diaper rash since starting to use and it makes clean up so much easier. We love it!
I have been enjoying their products (baby soap, oil, lotions, diaper cream and stretch marks cream) and customer service is great! I receive a personal email after every purchase. They provide great customer service for refunds as well.
I was very impressed with the customer service I received. When the product arrived due to the heat in Ottawa it appeared that some of the lotion had melted. They helped provide a solution quickly and were very friendly.
Wonderful products, kind email asking if I had any questions.
Great customer service!
We got the diaper cream as part of my baby shower gift. I didn't start using it until a few weeks after baby was born and wow what a difference. Not one rash (baby is 3.5 months old). She loves it as much as mom and dad do.
Used your baby products on my 10 week old daughter and she had a pimple like rash appear on her forehead within an hour after her bath.
The cream I ordered worked wonders on my son's dry skin. Additionally, due to the heat, the cream had leaked out of the packaging and I quickly was sent another bottle.
I ordered cream for my children that have sensitive skin, and ordered foot cream and oily face cream for myself as a treat, and everything is wonderful. The sensitive spots on my child's skin have cleared up already thanks to your creams. Thanks again!
I haven't tried all the products yet but I love the lip balm and body butters. I received quick responses for inquiries that I had and the shipping was really fast
Have not received my package, tracking said it was out for delivery June 2 now its in transit again.
Absolutely love their products. My husband and I joke around on who gets to smell the baby first (very light scent to the wash and his hair smells great after. It is not powerful smelling at all as I am sensitive to scents). We love it (the wash) and it actually lasts so long!
Really like the product. Used it for 3 days now and cleared up her little ezcema patches immediately.
I had previously purchased the skin conditioning cream for 2 family members with psoriasis who were big fans. I placed an order for my sister as a gift and the owner went above and beyond to ensure prompt delivery and added a special touch
Absolutely love the baby products. They are safe, work great and smell good.
I love these products I have sensitive mature skin. Since I've been using these products I have no skin problems.
Thanks for the timely delivery - I had just run out of my last bit of body butter and didn't want to be without!
Excellent products, fast shipping, great experience! I love Eco Chic!
Eco Chic Movement is a 100% toxin free skin care line for moms and babies. Products are formulated by Dr Alexis Reid, a Naturopathic Doctor and Chemical Engineer with a Master's in Toxicology. Eco Chic Movement aims to help families reduce their exposure to toxins.
Hi Megan, I am sorry that your order has not arrived. Canada Post is not able to guarantee their delivery times right now due to Covid. I can send in a ticket to them to see what is going on with the shipment and they will require you to do the same. I hope that helps