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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
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Order was to be mostly plants with a bloom of flowers. What was delievred was flowers only. Won't use again
Bouquet ordered was for red, white, and BLUE flowers. There was NOT A BLUE FLOWER to be seen. This was ordered because of his service to our country. The red & white flowers were beautiful, but not as ordered!
I ordered a Sympathy Flower Basket for my Brother-in law's Mother's funeral. They were never delivered. My sister in law was most saddened by this because she knew they were expensive and were ordered in plenty of time to have been sent to the funeral for the visitation and later the funeral. I checked with family and the funeral home and confirmation of non delivery caused me to request a refund. They were most apologetic and did not argue with me about the situation and promptly told me they would reimburse with a full refund. I have already received an email about this and my credit card has been credited. Not happy with the non delivery but they were quick to refund. Satisfied with the outcome.
Very easy to search through the website and really like that you can click and see what your arrangement will really look like. Appreciate the security for purchasing and the ability to use my paypal.
The first order that I placed I received with the wrong information on it, and I contacted the seller and they immediately fix the problem and sent out the correct item that I purchased.
They did a wonderful job with corrected the problem and making it right.
Very good but smaller than I expected for the price.
Price gouging at its worse. A puny container of flowers worth -- at most -- half of what was charge. Never again.
Found out too late that flowers couldn't/wouldn't be delivered to my Uncle's funeral in time, albeit the floral arrangement(s) being advertised on his obituary page/funeral website. They offered to "resend" my order to the widows home later, but, what good would that do? The flowers were meant to be at the viewing and service!
Easy and very convenient. Happy it was there to use. Thank you!
The flowers sent were much nicer than they appeared online. Order was for a funeral.
The picture looked bigger than what was delivered.
Very convenient and easy to use. The Prayer Plant that we ordered was beautiful, the family was so impressed with the plant and the timeliness of the delivery.
Great flower arrangement and every one love it. I Will use you again if needed in that area.
Ordered flowers for an old friends mothers funeral. They were not delivered. I was very disappointed and upset.
Terrible. Would never use again. Made a funeral much worse if that's possible.
Thanks for making it easy to express our condolences. Steve Basso
I did not see the flowers but was told they were delivered on time. For that I am grateful.
Sorry to say but flowers were very disappointing. They looked almost dead when I saw them in the funeral home. They clearly were older flowers and not fresh.
The flowers were delivered at the End of the Mass! You had 4 days to get it there on time! Will Not use your service again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members