Overview
eCampus.com has a rating of 4.3 stars from 3,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.
Instant Feedback
Quick and easy checkout process. My book arrived in a cardboard box and it was as described
Nothing good r bad to say I had my book on the day stayed on tracking info
To rent this book was cheaper than I thought amd the delivery process was fast and smooth!
Fast, easy, good experience. I will definitely utilize this website again when I need to rent textbooks
Cheap and reliable and always has inventory which makes it easier to not spend time searching everywhere.
I needed a book at the last minute, I'm appreciative of this site getting it to me so soon and in a very decent condition. Thank you.
I was not able to find the books at this pricing and that shipped quickly except for here. Will definitely use again and again.
I will never rent or purchase a textbook anywhere else. The books were high quality and a great price.
Came super late. Too late for my class! Only ordered from this company thuliblnking I would get it in time.
The website worked out OK but I wanted to buy outright a new hardcopy and the system would not let me do so. I realize this is the publisher's restriction.
I was told ill receive my book in 24 hours, then it started asking for additional money to get it faster.
I was looking for somewhere to rent the books I need for college and came across this site. Very easy process, fast delivery, good prices!
I did not have any issues. It can take a bit long for the books to come in, but the price is well worth it.
Easy to use system. No issues accessing the content. One issue is viewing some tables when using the phone app doesnt always work.
So the marketplace seller ships my order to wrong address, and in another state. Ignores my emails about this as does ecampus, Chat, the only option to contact isn't helpful and does not follow through. Finally able to find a phone number, after being brushed off multiple times and a kindly rep LISTENS and helps me get a refund only to find out the refund was not for full amount, after I verified the full refund amount. Requested help from supervisors never materializes, EVER despite waiting days and having "request" numbers for incidents, yet a sitejabber review gets a reply. How a company rises or falls when something goes wrong tells the true nature of a business. I can honestly say that this business does not care at all. To be offered a coupon on a future purchase in lieu of the missing refund because the "system" won't allow, or the supervisors who the chat rep was chatting with won't intervene to push the refudn through, shows how dysfunctional this company is. I fully expect to have to fight with them again about the missing refund portion and somehow it won't happen in 3-7 business days. Stonewalling is what we used to call it.
When book put in cart option for slower free ship was there, selected it, but at final checkout only option was paid shipping of $4.99 and free shipping had vanished...so the discount code for being a new customer was eaten up by shipping.
Ordered my cheap textbook, while I was waiting for it to be delivered, ecampus provided me with a digital textbook for the time being so I could still complete my work! Loved it would use this site again
I was able to order my required textbook without any complications and choose a timeline of when to receive it.
My experience was great, I will definitely use this site again in the future. It was easy to order and Fast delivery with great prices
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- Lexington, Kentucky
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Belinda,
The title you ordered is a physical book that had to be shipped. Only digital items are loaded to the digital bookshelf within 24 hours. There are no additional charges for digital items. Thank you for choosing eCampus.