• eBay AU

eBay AU

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Overview

eBay AU has a rating of 2.26 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay AU most frequently mention customer service problems. eBay AU ranks 167th among Auction sites.

  • Service
    14
  • Value
    14
  • Shipping
    12
  • Returns
    9
  • Quality
    10
Positive reviews (last 12 months): 25%
Positive
1
Neutral
2
Negative
1
22
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Why was I not supported as a seller on ebay to upload my evidence?
  • I would suggest people think carefully before buying things on Ebay as customer service is poor.
How would you rate eBay AU?
Top Positive Review

“Amazing bargain”

roger d.
10/31/23

Urban circle Furb supplied me with a modern two tier coffee table. Although delivery was slow it was worth the wait. The flat pack was super easy to put together with great instructions. The table looks great and I am stoked with the finished table and the price. Great buy.

Top Critical Review

“Nguyen”

Bichanh N.
8/30/23

Fraud sellers on eBay and eBay not help buyer Be careful and PayPal the same no protect buyer try Afterpay

Reviews (57)

Rating

Timeframe

Other

Reviews that mention popular keywords

seller (21) customer service (4)
Thumbnail of user ianb177
1 review
8 helpful votes
July 2nd, 2018

I recently bought a shirt on Ebay from China. It was the wrong colour and the buttons were back to front so I had to send it back. I got a refund for the shirt but had to pay $22 return postage. I put a factual review online and Ebay advised they would only refund the postage if I changed the review as they did not like it (that is blackmail isn't it?). When I went to change my review so they would refund me I was advised it was too late to change the review because the time frame had expired. I am not happy as it cost me $22 for nothing on Ebay. I would suggest people think carefully before buying things on Ebay as customer service is poor.
It would appear to Ebay that negative reviews are not acceptable regardless of the facts! Thanks Ian

Thumbnail of user kevinc194
1 review
26 helpful votes
February 26th, 2017

Ebay has sold out to China sites, a lot of sellers are now listed one Ebay saying they are based in Australia when thewy are drop shipping, china is useing Australia and the USA as a dumping ground for substandard products at infalted pricing and Ebay dose nothing as they are racking in the money, used to support the buyer now it is the seller. Ebay should have a form of Escrow where they hold all monies until product is as listed and recived, over 90% comming out off china is total garbage and consumers are being ripped of big time both by these sites and Ebay. China should be band from listing anything untill they comply to excepted standards, They get your money and send you rubbish you have to send it back to get a refund. If it dose not comply then the seller should be held accountable for miss leading advertising or just out right lieing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamg6
4 reviews
41 helpful votes
August 18th, 2011

Ebay has pretty much outlived its usefulness IMO. There are now far too many Chinese sellers invading incorrect categories with counterfeits & fakes, making it increasingly more difficult to find genuine items at reasonable prices.

Even worse, it has become a scammers paradise with dodgy listings, hijacked accounts, refusal of sellers to accept safe payment methods, and probably the greatest annoyance of all - non-paying bidders!

The sell-through rate is now so poor that listing costs & FVFs are taking a larger proportion of profits than ever before, so eBay becomes rich at the expense of its casual sellers, who are making less profit than ever before.

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Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

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