Eastman Ingersoll

I'm the Service Manager of small engine repair shop and last year we did some warranty work for Ingersol customers that were approved by Ingersol and they stiffed us on the bills which total over $2.500.00. I would never buy an Ingersol tractor knowing what I know now, I've talked to other shops and they're having the same issue. We will no longer do Ingersol warranties unless the customer pays up front and we'll reimburse them once Ingersol pays us. We're a small company and can't afford to cover the expenses that ingersol now refuses to pay, we made sure to get approval before we took on the work but then they back stabbed us. I've tried the BBB, their states Attorney General, and nobody is able to help us for one reason or the other - none of which is our fault. I would never buy an Ingersol for fear of them leaving me high and dry when it comes to repairs, despicable, unprofessional, lying company - I will stay away from them at all costs.