ITCA

Very bad experience in first time itself I'm traveling next month and received wrong booklet and also my parcel instead of reaching to right destination goes to wrong office and i myself had to pickup from that location very very bad services hope to receive correct booklet as soon as possible as i email it shows we are receiving high amount of emails so kindly whatsapp and on whatsapp no reply 1* rating

Don't purchase from these sharks. I purchased it within their opening times and it never arrived.

Poor service and the email response was disgusting. Never received a refund either.

I can't be bothered to pursue a refund as my time is worth more, but seriously don't use them.

I have applied for IDL a month back. It was told that I will receive the hardcopy within 1-2 weeks by post but it's been more than a month now that I didn't receive it. Money is wasted. And I lost my job due this. Totally disappointed.

I ordered more than 6 weeks ago, and have still not received my hardcopy. I asked one week ago for a full softcopy, to get it printed by myself, but even this is not happening. As i'm going for holiday tonight, i have basically nothing to show and have to get a drivers-licence translation in europe itself and spend money and time again.
I cannot recommend this service, better get it directly in the country you're travelling to, or at least spend in express post service. The free service is a scam...

I wish I could rate higher than 5, the service and support that was given by Steve and John is commendable.

This is your stop for getting a International Driving with exemplary service and support.

While in UK with having the vehicle ready to be collected, had a new requirement of Driving permit along with the Indian Licence (without a chip).

Applied to ITCA and in less than two hrs had the soft copy, with great support and push by Steve and John the original was in hand in 2 days enabling me to pick up the car drive in UK.

Every email was answered and followed up personally by both of them.

Once again great going and thanks for your help.

Cheers!

Capt. Mohit Sabharwal

Excellent customer service. There was a mistake on my IDP and I used the chat box to talk to Ryben in customer service and he promptly fixed it and sent me the corrected IDP straight away. Very impressed and happy.

I am an Investigator and needed a IDP, so I applied to this company, I paid their full fee. After I did not hear back from them regarding my status, I started to Investigate. This company is a Fraud and I reported them to the National Trade Commission and to the FBI, as I am an American Citizen. Stay away from this Scam company and save yourself the loss of your money. Report them If you hand Fraudulent dealings with them.

I trusted ITCA organization can handle and services is very first like promise.
My one of friend told me you can apply by through this organisation.
Excellent excellent, I m very satisfied

Dear ITCA,

URGENT

I'm disappointed with the level of service and the extreme delay in delivering the International license contrary to what is stated on your website referring to the speed and fast services, for unknown reasons, I still can't understand why it takes so much time to send the licenses although that I have paid for the DHL/Fast services.

If the Licenses can not be delivered before or by the latest 9th of August, please cancel them and reaccredit the money back into my account. Please escalate this matter to the concerned and provide a reasonable justification. I've contacted DHL Doha, who confirmed that the shipment never left the UK. I have sent several WhatsApp messages with no positive answer except "OK." In answer to my inquiry. You may find below a screenshot from the tracking number provided and a copy of my conversation with your agent on WhatsApp.

Kindly expedite sending IL ASAP, as I'm planning to travel coming Friday, and I need it urgently.

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