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The company's reputation appears significantly tarnished, with customers expressing dissatisfaction primarily related to product quality and customer service. Frequent complaints highlight poor audiovisual quality and the presence of commercials in purchased items, leading to a negative perception of value. Additionally, customers report challenges in reaching the company for support, citing unresponsive communication channels and difficulties with invoices. Overall, the feedback indicates a pressing need for the company to enhance product standards and improve customer service responsiveness to rebuild trust and satisfaction among its clientele.
This summary is generated by AI, based on text from customer reviews
U S A government - This is not another complaint but just to tell people out there having trouble with U S web sites that I have just filled in a complaint form with the feds in the U S, I went on ask and put in U S government and I found this part that deals with consumers, so I have told them my problems and about a couple of other sites that I've seen on jabber. I will let you all know how I get on with this bye for now sandranewp
Beware of DVD Globe - I ordered a series of tv discs.
THEY HAVE COMMERCIALs.
The quality is D- at best.
The audio-visual tracks don't synch.
I have repeatedly tried to contac the company but the phone number is bogus and they don't respond to email.
The invoice was in Chinese so I can't get an address.
FORGET DVD Globe for any purchases.