driveJohnson's

I never write reviews but I fell that my instructor definitely needs this review. Im a first time learner so I was sooo nervous but honestly my instructor calmed me down and helped me with everything. All the questions I had he answered in such a professional manor (I had like sooo many questions) but he didnt even care. I am 29 so I needed to sort my self out before it was too late. Im so thankful to my instructor with out this company I would still be getting smelly buses. Thank you Drive Johnson's I wouldnt of dont it with out you.

I Highly recommended Abbas from north west London area. He it's driving Hyundai i30 I was very scared of the size of the car at the beginning as I was driving Kia picianto before and my other instructor left the country with last minute notice so I had to change it. But I'm extremely happy with Abbas he makes me very comfortable and confident driving his car. He it's really good instructor very professional and have a lot of knowledge
Thank you Abbas
Ewelina

About a month ago I decided to book my first ever driving lesson with this company. Everything went well until the instructor postponed the lesson that I already had booked. I tried to fix another day we could meet that week, he told me what days of that week we could meet, and after I chose one day, he changed his mind and left it for next week. After this, he told me that the lesson was going to be the following Monday around 10ish because he was away on the weekend for bank holidays. After saying that he would confirm the exact time later in the evening, he didn't. I waited until Sunday when I sent him a message asking to confirm the lesson, he didn't answer. The following day in the morning, when I woke up early to get ready, I sent him another text asking him to confirm at what time exactly we would meet. He replied that he was supposed to come back from holidays the day before, but he was still away and that he was going to let me know about another day in the afternoon, again he didn't. The following day, tired of chasing him and waiting for my lesson, I called his head office and asked to swap instructors, to which they told me that they only had that one in my area and that he would put me as a priority later in the process when I have spent more hours with them. Overall the experience was extremely frustrating; communication from the instructor was almost non-existent. They made me feel like my money wasn't worth it because I only paid for one hour as I wanted to test their service first (fortunately) instead of a 10,20 or 30 hours bundle. Needless to say, I requested a refund and tried another company. I would definitely not recommend this company.

TOTALLY UNRELIABLE DRIVING INSTRUCTOR! THE COMPANY DOESN'T KNOW WHO WORKS FOR THEM OR WHO THEY EMPLOY, LACK OF PROFESSIONALISM! THEY WILL STRING YOU ALONG FOR 30+ LESSONS AND THEN ONCE YOU BOOK YOUR TEST THEY DROP YOU BEING VERY ARROGANT AND RUDE THINKING THEY KNOW BEST LEAVING YOU WITH NO CAR OR INSTRUCTOR. THE COMPANY DOESN'T HAVE THE INSTRUCTOR ON THEIR SYSTEM AND ARE UTTER USELESS WHEN DEALING WITH COMPLAINTS. THE INSTRUCTOR ISNT WHO HE SAYS HE IS! WOULD NOT RECOMMEND, STAY AWAY FROM THIS COMPANY!

Arranged driving lessons for my son who has just turned 17 as a brithday present. Arranged for Saturday lesson and to book a block of 10 lessons. Was let down on the first Saturday as instructor rang shortly before the lesson was due, to say he would not be able to make it as was still completing a lesson elsewhere and wouldn't be able to make it in time. I offered to bring my son to him but he declined. He offered a shorter lesson but added that he would be very tired (!) having done a lot of lessons already that day. As if i would accept this. All this for This lessons I had booked prior with head office. I phoned head office and they were very apologetic and offered a new regular slot with a different instructor starting the following week. That lesson was expected today but the instructor didn't show up. On ringing head office they informed me there had been a technical glitch with their new electronic diary system which meant that the booking had not been sent to the instructor. Again nothing could be done. My son was very disappointed having been let down by this driving school twice in a row. I will not take this risk again so will now go with a different driving school but feel thoroughly let down. I cannot comment on the quality of their driving instruction as never even got to see it. Sort out your bookings DriveJohnsons! DINESH

Had my first driving lesson booked for 2pm on 14th April- had a call from the DJ team at around 11 on the day to which I answered and they put the phone down straight away tried to contact back via email and call no answer contacted instructor also no answer so waiting to 2pm cause I wasn't sure what was going on, instructor never turned up so I called DJ again finally got through, they tell me instructor wasn't feeling well and had to cancel and they will contact me within 2 working days - which I understood especially during Covid times, but no 0 contact. I waiting over a week, then decided to call back as it was getting ridiculous- called back lady apologised and rebooked me for 10 May- almost a month later, which I thought okay, there's probably a back up of bookings and accepted...

4th May I called back as I've been checking my the app daily, lesson still said unconfirmed. Lady on the phone say lesson was declined because I was too far, gave no explanation whatsoever as to why I was not contacted earlier, absolutely terrible - would never recommend to anyone, pay that little extra and go with AA or Red. What an absolutely waste of time and energy I am the paying customer, I should not be the one chasing for a product I have paid for.