Dinesh G.

Arranged driving lessons for my son who has just turned 17 as a brithday present. Arranged for Saturday lesson and to book a block of 10 lessons. Was let down on the first Saturday as instructor rang shortly before the lesson was due, to say he would not be able to make it as was still completing a lesson elsewhere and wouldn't be able to make it in time. I offered to bring my son to him but he declined. He offered a shorter lesson but added that he would be very tired (!) having done a lot of lessons already that day. As if i would accept this. All this for This lessons I had booked prior with head office. I phoned head office and they were very apologetic and offered a new regular slot with a different instructor starting the following week. That lesson was expected today but the instructor didn't show up. On ringing head office they informed me there had been a technical glitch with their new electronic diary system which meant that the booking had not been sent to the instructor. Again nothing could be done. My son was very disappointed having been let down by this driving school twice in a row. I will not take this risk again so will now go with a different driving school but feel thoroughly let down. I cannot comment on the quality of their driving instruction as never even got to see it. Sort out your bookings DriveJohnsons! DINESH