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  • DressilyMe

Overview

DressilyMe has a rating of 3.8 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressilyMe most frequently mention custom measurements, good quality, and big day. DressilyMe ranks 2408th among Women's Clothing sites.

  • Service
    27
  • Value
    27
  • Shipping
    27
  • Returns
    15
  • Quality
    27
42
See all photos

What reviewers want you to know

Positive highlights

  • I brought two wedding dresses they are very beautiful :) they quick with delivery and they very cheap best quality.

Critical highlights

  • I sent pictures of all of these problems to customer service trying to receive a return authorization number.
How would you rate DressilyMe?
Top Positive Review

“A Trusted Store”

Alisha L.
4/2/18

Today I received my Wedding Gown! && I'm blistering with blush! I love it! I was so scared of the whole ordering over the net! But you guys made me feel safe! This dress is Classy, Sexy, and Elegant all in one! And I'm so excited to wear it! I bought it in white and it's just top notch QUALITY! Thank you so much.

Top Critical Review

“Dressilyme.com”

Marya R.
3/18/17

Terrible business. Just stay away from them. I guess they can't fulfill the orders so they take your money and waste time by asking questions that are apparently none of their business. They ask questions like who is going to wear the clothes, what occasions, etc. Very unprofessional. I assure you will prefer to spend more money on other websites than this terrible business.

Reviews (146)

Rating

Timeframe

Other

Reviews that mention popular keywords

wedding dress (36) customer service (30)
Thumbnail of user maryar
1 review
5 helpful votes
March 18th, 2017

Terrible business. Just stay away from them. I guess they can't fulfill the orders so they take your money and waste time by asking questions that are apparently none of their business. They ask questions like who is going to wear the clothes, what occasions, etc. Very unprofessional. I assure you will prefer to spend more money on other websites than this terrible business.

Thumbnail of user dressilym
Dressily M. – DressilyMe Rep

Hi Marya, could you please send your order number and problem to us? So that we can help to check and offer support for you. Sometimes, some customers may buy several dresses with different sizes, so our customers want to make sure if the sizes are right before they process the order. They did this in order to make sure the dresses will be made with the right size. Hope you understand. Thank you.

Thumbnail of user jillianm22
1 review
5 helpful votes
April 19th, 2018

My dress was nothing alike I faught for a refund but tney refused. It was a wedding dress so absolutely guttered cheap lack of lace so being cheap they replaced lace with white skirt white changed the entire look of dress. Dont buy one unless you have money to waste. Id love to put a pic up so you all can have a good laugh at my expense...

Thumbnail of user elizabethb196
2 reviews
12 helpful votes
February 22nd, 2017

The DressilyMe website looks a lot like the Modlily clothing site. BUYER BEWARE unless you want to lose your money to someone in China. The material is just dreadful and the manufacture even worse. Unwearable. If you want to return it - which they do not want you to do - you have to send it and pay for it with tracking to CHINA - which will probably cost more than the original item. I have seen reviews of people who pay to send it back and never get a refund. BEWARE

Thumbnail of user dressilym
Dressily M. – DressilyMe Rep

Hi, please kindly notice that we have noting to do with Modlily. Please leave reasonable reviews here and don't mislead others. Thank you for your cooperations.

Thumbnail of user nicolaf8
1 review
10 helpful votes
March 4th, 2017

I ordered a wedding dress and don't get me wrong, it looks amazing but they completely messed up the measurements of the dress. That can happen but I've been emailing with them for 2 weeks sending them tons of pictures of what is wrong, telling them that I went to a tailor who told me the dress can't be altered and their solution in the end after 20emails was "go have the straps made longer". Are you kidding me? My boobs would be showing and I explained that in the 20 emails. I'm beyond pissed right now

Thumbnail of user shanr11
1 review
3 helpful votes
April 9th, 2018

Beware of their return policy on reduced items (which seems about half of all they offer at the least) We made a mistake on the color of the dress and tried to return it, switch it out or negotiate a credit in exchange for the right color but they argue that the dresses are tailored to size and color (we bought the standard size by the way!) and basically shut you down with the policy argument that a wrong color is not their problem. In our experience choosing a different color from what is displayed on their website is very tricky and you're pretty much left on your own devices to try to figure it out. They do offer color swatches but you have to order those separately and in advance. I would refrain from placing an order with them especially if you are not sure about the color! It is not worth the investment at such prices as there are better alternatives with the same basic quality.

Thumbnail of user jeanp650
1 review
0 helpful votes
September 11th, 2022

A wonderful design which I had made to measure for no extra charge. It fitted me perfectly in all the right places; the material was excellent and all the seams and other sewing was top class. I have now had 3 dresses from this site including my wedding dress and they were all excellent. Everything arrived on time. All my queries were dealt with promptly. I cannot think of a single criticism.

Jean

Tip for consumers:
Nothing to add

Products used:
All dresses

Service
Value
Shipping
Quality
Thumbnail of user hanam6
1 review
6 helpful votes
June 6th, 2017

I ordered 2 dresses, they got my money but the dresses didn´t show up. The keep emailing me about that one of the dresses that I ordered costed more then expected so they wanted me to pay more money so they could send me the dress.

WARNING! If you like spending money on something you´ll never get then buy from DressilyMe.

They are crooks and the site should be banned and reported to the police.

Thumbnail of user christinag46
1 review
8 helpful votes
January 12th, 2017

Please read the exchange and return section on their site... they tell you that your monitor might be the reason you don't get the color you ordered. We ordered Wine; we got pink. And they will not let you returned it without a return authorization number... which they will never give to you. If it doesn't fit... they have an excuse for that too. Either way you are stuck with a dress you will never wear!
I've never reviewed anything online, but I wanted to save other buyers from this company.

Tip for consumers:
Don't!

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Value
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Thumbnail of user alishal13
1 review
5 helpful votes
April 2nd, 2018

Today I received my Wedding Gown! && I'm blistering with blush! I love it! I was so scared of the whole ordering over the net! But you guys made me feel safe! This dress is Classy, Sexy, and Elegant all in one! And I'm so excited to wear it! I bought it in white and it's just top notch QUALITY! Thank you so much.

Service
Value
Shipping
Returns
Quality
Thumbnail of user deborahm383
1 review
2 helpful votes
May 24th, 2019

Bought a wedding dress from this company, the dress that arrived was the wrong dress and damaged. They tried to blame the damage on Fedex, I informed them that we have documentation of the box being opened and the dress coming out of their bag damaged. Runs in the material and all the beads falling off.
Emma in customer service told us that they design the dresses for he beads to fall off. What? They have never admitted that it is also the wrong dress.

We have tried for months to work with them to resolve the issues. We have been offered a $5 coupon. While I do agree that the dress is worth less than $5 they charged much more for it. It is basically a rag or a childs toy.

We are now forced to file complaints with the BBB, BCA and FTC. They have a numerous chances to solve this problem and refuse to do so.

The dress has never been used and sits in the box it came in.

If you do a little research you will see that when they receive a bad review on one of these sites they make fake profiles to try and off set the negative reviews.

Please do not trust this company.

Thumbnail of user stephaniea73
1 review
6 helpful votes
August 9th, 2017

I purchased a dress off this site thinking it would have look nice decent. After receiving my purchase, I tried on the dress and it was way too big, terrible looking, and for me to return the dress required that I gave them pictures of me in the dress and measurements of myself. And after all this I still didn't get my refund. Just save your time and money. They are a piece of crap company.

Thumbnail of user cocol11
1 review
0 helpful votes
May 14th, 2019

Don't hesitate to buy it - it really is a great dress! It actually looks in person as it does in the picture. I normally wear a 4/6, am 5'4, and ordered a Medium (black), given the reviews mentioning it running a little small, which now having it I agree with... I was hesitating between a S and M, and probably could have ordered a Small, but am sticking with the M because it fit well and I want to be comfortable. This dress is very flattering - and, like other reviewers noted, you'll get a lot of compliments (people also definitely thought I paid more for the dress than it actually cost)! Some of the photos show the lining almost being so bright, almost looking white; I'm guessing it's because a flash may have been on. The lining is a nude/tan color and the dress shows much more black than lining. When I opened my package the dress was VERY static-y; I ran some water on my hands and then wiped down/on each layer of the dress, which helped a lot. A heel of a at least an inch will help it from being on the floor. Overall, I am very happy with this purchase and am glad I took a chance on an unknown-to-me brand!

Thumbnail of user angelat81
1 review
9 helpful votes
October 8th, 2017

Don't waste your money. Total scam. What you think you're ordering and what you get are totally different. Went carefully by their size chart and ordered 18W received size 10, ordered champagne color, it was a hideous gold, and supposed to be taffeta and it was a cheap satin/poly blend. The jacket looked like a Halloween costume! They won't answer emails. SAVE YOUR MONEY! Typical Chinese Scam! And I'm the fool.

Thumbnail of user bafrinz
1 review
11 helpful votes
May 26th, 2017

I don't know where to start! The dress is not even close to its picture! The buttons on the back don't have any loop. The top layer which was supposed to be lace is a net that I never even use it as curtain! The front side of the dress has extra fabric which is like they put it there to fit a big stomach! It is disgusting when the quality is so poor and asked for refund they refused to do so and whenever I put 1 star review on the page they simply remove it! I feel like a fool to trust all those positive reviews on their website! I just want to do whatever is in my power to prevent other people to go into their trap.

Tip for consumers:
Do not waste your money!! I just uploaded couple of images of the dress and their answer to my refund request. Please see and judge yourself.

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Thumbnail of user rachelk76
1 review
5 helpful votes
October 30th, 2017

Awful. The material was rough and itchy. I ordered this dress 3 sizes bigger then I normally wear, I wear, and it came at least 5 sizes too small. The company is in China and they make the refund process ridiculously hard. I will never order from this company again and if you are reading this, do not order this or anything from this comoany, you will be so disappointed and be lucky to get a refund from them.

Thumbnail of user niku19
1 review
4 helpful votes
July 22nd, 2017

Felt lots of anxiety about ordering online. Checked out reviews and decided to take the risk. I Chose a dress that had real life photos from another buyer under feedback. Helped me so much that I want to pay it forward and do the same. I purposely bought a dress too large and will get alterations a month before the big day. 6 months to go. So keep in mind... The dress in the photos is too big and not fitted to my waist yet. I would recommend buying from dressilyme. Though I'm sure it's a bit of luck if you have a good seamstress or not.

Tip for consumers:
Look at real photos

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Value
Shipping
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Thumbnail of user alexandrab29
1 review
10 helpful votes
May 11th, 2016

The worst experience with a dress I've ever dealt with. After sending pictures and measurements of the dress I ordered they told me I looked like a fairy in my dress and that it was beautiful. It looks awful. The picture showed the corset being around 5 inches long, when I bought my dress it turned out to be about 18 inches long. The lace on the front has big holes in the front. Tried emailing to let them know how unhappy I am and they will not refund me.

Thumbnail of user nicolew114
1 review
7 helpful votes
May 3rd, 2017

If I could give negative stars I would this company is a fraud, they take your money have you wait an excessive amount of time then send the wrong product. When you fight this on this they will not refund your money but insult you with ridiculous solutions. THE ABSOLUTE WORSE!

Thumbnail of user dressilym
Dressily M. – DressilyMe Rep

Hi, dear customer. Could you please send your order number to us so that we can help to check the problem? If we did send the wrong product to our customers, we will refund your money or send the right product to you again.

Thumbnail of user anitap35
1 review
0 helpful votes
December 12th, 2017

The dress arrived on time folded neatly in it's dust bag. It fit beautifully and the quality was as expected.The dress looks like the same with the picture. I' m so excited and satisfied with what they have make. I highly recommend this vendor. I tried on dresses ranging from $1,500 - $12,000 and this dress was on par with those overpriced boutique styles.

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Value
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Thumbnail of user katerinal1
1 review
7 helpful votes
July 10th, 2017

Bought two dresses in February, hone they arrived in March the quality was shocking. On top of all the size wasn't true but smaller. They refused to refund me and advised to go to local tailors. After I explained that the taylor can't make the dress bigger and send all photos with tape measure showing the res sis too small they ignored me. Then O filed complain with the bank, however they ignored them too and as I don't have PPI I couldn't get my £200 back! Absolute SCAM! If you order from them pay via Pay Pal and they will give your money back in case you aren't happy (and you won; t be, believe me!).

Thumbnail of user desireet6
1 review
2 helpful votes
May 22nd, 2017

I ordered a dress from them and I paid to have it customized to me. The dress took nearly two months to come to me and not only was it NOT customized, the dress has huge tears in it. I contacted dressilyme to have my money refunded and they REFUSE. They only offer me 15 bucks. I am contacting whoever I can to get my money back.

Tip for consumers:
RUN AWAY AND DO NOT BUY.

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Thumbnail of user theresad54
1 review
4 helpful votes
July 17th, 2017

Ordered my daughter's bridesmaids dresses in June 8 of them, Dress came in about 4 weeks, let me say first, I owed a Bridal store in the past and all I can say is these dresses were top notch!, The quality of these gowns was beautiful, I also order two mother of the bride gowns and both were just amazing! If anyone has a bad experience with this company I'm not sure why because they were great to work with and fast service! Love love!

Thumbnail of user aleciam3
1 review
5 helpful votes
April 8th, 2017

Sent in custom measurements, added lace trim around bottom and a longer train. Dress came in a little over a month exactly like they state. Its PERFECT! Few strands here and there but so did all the $1000- $4000 dresses i tried on. Can cut them easily. I would definitely order from there again!
All emails were answered within a day (bc of the time differences I'm sure) very nice and helpful.

Thumbnail of user julieh270
1 review
1 helpful vote
May 9th, 2018

I ordered a 5X costumes and it has arrived today. I am very disappointed as the garment is very small. Don't trust this company.

Thumbnail of user chickieg
1 review
2 helpful votes
February 5th, 2018

I was worried about ordering dress from China but it was lovely. Had it custom made, was really well made and had good boning and structure, felt just as good quality as anything i tried on in a bridal store! Dressmaker said it was good quality, needed taken in as i lost weight. Very comfortable on, had lots of compliments! Very happy and i did lots of other stuff with the money saved!

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From the business

Our Target:

*Fresh
Unique interface, glam style. Never be worried where to leave the size and color options. Especially designed web site for dresses ordering function.

* Professional
Garment details display. With occasional guide, Every day new coming products updated,
4000+ special event wear styles could be chosen and make for your personal size.

*Occasional
All about occasions. Wedding dresses, prom dresses, tuxedos and accessories. And no matter in a wedding ceremony, graduate prom, home coming party, or formal affairs, you can select the right style in DressilyMe.

*Personal Care
You can customize almost all the dresses of your choice, without extra fee. It's your personal tailor workshop. Never let you figure to fit the gowns, and we will make that fit for you.

*Convenient
One-stop shopping experience, individual purchase option may help you to custom your dresses easily. Active customer reviews to let you share your experience with others, and improve your Dressilyme using skills.

Thanks for it.

Business History

We started to practice our online store since Feb, 2009. For the first sight, we are creating a web base on our many years traditional background, which is our top competitive Edge by specializing in wedding, prom dresses. We chose the most famous Ltd, the most experienced E business company as our Web site technology supporter to build DressilyMe.com as our platform on international trade online, not only it's a professional platform on clothing industry, But also it plays a role to guide us to overseas world from the E-business site.

Company Representative

Thumbnail of user dressilym
Dressily M.

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