DEBORAH M.

Bought a wedding dress from this company, the dress that arrived was the wrong dress and damaged. They tried to blame the damage on Fedex, I informed them that we have documentation of the box being opened and the dress coming out of their bag damaged. Runs in the material and all the beads falling off.
Emma in customer service told us that they design the dresses for he beads to fall off. What? They have never admitted that it is also the wrong dress.

We have tried for months to work with them to resolve the issues. We have been offered a $5 coupon. While I do agree that the dress is worth less than $5 they charged much more for it. It is basically a rag or a childs toy.

We are now forced to file complaints with the BBB, BCA and FTC. They have a numerous chances to solve this problem and refuse to do so.

The dress has never been used and sits in the box it came in.

If you do a little research you will see that when they receive a bad review on one of these sites they make fake profiles to try and off set the negative reviews.

Please do not trust this company.