• Dress-Market

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Overview

Dress-Market has a rating of 3.1 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Dress-Market ranks 19th among Dresses Other sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
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What reviewers want you to know

Positive highlights

  • Their customer service department is very helpful and responded to all emails in hours.

Critical highlights

No critical highlights yet

How would you rate Dress-Market?
Top Positive Review

“Good Dress with Reasonable Price”

Krishanu S.
9/20/18

I bought a dress here and the dress was Great! We nearly did the custom fitting at that point chose not to and the dress was an immaculate fit! The dress was so delightful and significantly more so on my little girl! At whatever point we require a dress this is the place we will buy it from. Much obliged to you for helping us make her unique day significantly more extraordinary!

Top Critical Review

“Never arrived”

dfg d.
1/15/20

Order placed in November. Asking for the Order every two weeks. Always the same answer Please call back in 3-5 Days. The Tracking Number is not available That goes nearly about six Week´s. Then i send a Mail to Paypal,,,,,,,,,,,,, What a Wonder, the Parcel should be at my Home for over six Weeks. And i am still waiting for my Order,,,,,,,,,,,,,,,,,,,,,,,,,,,

Reviews (62)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (7)
Thumbnail of user dfgd2
1 review
1 helpful vote
January 15th, 2020

Order placed in November.
Asking for the Order every two weeks.
Always the same answer Please call back in 3-5 Days.
The Tracking Number is not available
That goes nearly about six Week´s.
Then i send a Mail to Paypal,,,,,,,,,,,,,
What a Wonder, the Parcel should be at my Home for over six Weeks.
And i am still waiting for my Order,,,,,,,,,,,,,,,,,,,,,,,,,,,

Thumbnail of user lilianac14
1 review
2 helpful votes
August 24th, 2019

Delivery took almost one and a half months longer than what they said it would take and when I wanted to cancel my order they said "how about you have some patience?" and when I said I have never encountered such bad customer service and kept asking for a refund, they kept saying my items will arrive soon and used this mantra in every email "Hope you are doing well today. I pray this email finds you well and blessed"

Thumbnail of user nadiaa40
1 review
3 helpful votes
August 2nd, 2019

From China. Will make it impossible to return. Fabric is awful. Nothing looks like the photos they present on their website. Their reviews are fake. DO NOT BUY! Stay away.

Thumbnail of user anya6
1 review
2 helpful votes
August 3rd, 2019

I was horrified when I got my orders. The dresses were awfully sewn, complete joke, the material used were just some cheap, see through, shoddy material clothing, most of all it didn't fit. My body was itching after trying to put it on. The hemming were rough like an animal. When I tried to get into the account I created it appeared I was blocked and my account could not be found online. I emailed customer service, they took 5 to 10 days to respond. The first time they apologized asked me to describe the problem. The second time they responded with offer of partial refund. The next time they ask you to pay for the shipping return, including the packaging it came with. Goodness me... please watch out

Thumbnail of user donnag311
1 review
2 helpful votes
August 13th, 2019

DON"T ORDER FROM CHARMFRO! First they sent the package with an incomplete address and it took weeks before I was able to get the dress. Then it was WAY to small and was made of cheap, shabby looking fabric. Also it was NOT the color pictured and had long sleeves instead of half sleeves. I have emailed customer service twice with a return request and they won't respond. I wish I had read reviews before I wasted my money here.

Thumbnail of user lindad620
1 review
1 helpful vote
October 29th, 2019

The dress i bought was so small and nothing like the pic on web site, rip off, Delivery was very slow over a month

Thumbnail of user anesac
1 review
3 helpful votes
August 28th, 2012

I rarely shop online however, recently, I shopped online for an evening dress to wear to a wedding in early September, 2012. I was very clear and specific regarding my order, which was later accompanied by several email correspondences to ensure that my order was understood and could get to me in the requested time frame. I received some recommendations from the designer and was assured that all would be well. The only thing that went well was my receiving the dress, a week or so, prior to the deadline. Although, I appreciated the obvious rush they placed on the item, if I knew it would have resulted in so many errors, I would not have finalized my order. The measurement was off in some places by an 1/2 inch, which is not so bad a fix. Likewise, the length of the dress was way off; made to my height than hollow to floor. Furthermore, the waist of the dress was other than they told me it would be. I was expecting beading and got sequins, which kept falling off each time I handled the dress.

Why did I handle the dress so many times? To comply with their numerous request for pictures. I have sent this company several pictures and to date, they are not satisfied. I have even paid to have the dress professionally measured and that did not work. The unfortunate reality is this company does not intend to make right on their mistakes. This baffles me, for it is not as if they are offering very much on their return policy, which I think is ridiculous. Honestly, my mistake was in not reading the return policy. For, if I had read such a policy, I would never have placed an order with the company in the first place. I think their request for pictures is a stalling tactics and a way to avoid responsibility for their mistakes.

I don't know if the reviews I saw that says 5/5 are genuine, for I will tell you, the dress are nothing like they look online. This does not mean that they are not wearable and have a certain elegance. Just know, you get what you pay for, a cheaper quality product.

I have learned a valuable lesson and one that leaves me skeptical of online shopping. I WILL NEVER DO BUSINESS WITH THIS COMPANY EVER AGAIN! It is clear they do not value their customers. I can't make decision for others but I can share my experience in hopes that it helps in your decision making. I would advice you to beware. Never-the-less, if you choose to work with this company, I hope your order is correct. For, if it is not, good luck getting your multiple picture submissions and getting the problem rectified, especially, if it requires a refund of some kind. I have yet to receive an offer from the company. It is also important to note that while you may purchase the evening gowns/wedding dress/prom dresses at very low prices, many seamstress will charge a high cost, sometimes more than the initial cost of the dress to alter them, for they are all considered formal wear. Your initial price for the clothing is not a factor.

Thumbnail of user dianam29
2 reviews
1 helpful vote
May 25th, 2015

Dress is perfect to a birthday girl. It's beautiful with brilliant colors. I just see the pictures from my baby party and she looks adorable on that

Thumbnail of user bethg96
2 reviews
14 helpful votes
May 22nd, 2019

This is another Chinese scam
Do not buy from them
You will be very sorry
These companies are advertising on Face Book
I lost over $200 because my credit card paid this fake company

Thumbnail of user krishanus
1 review
1 helpful vote
September 20th, 2018

I bought a dress here and the dress was Great! We nearly did the custom fitting at that point chose not to and the dress was an immaculate fit! The dress was so delightful and significantly more so on my little girl! At whatever point we require a dress this is the place we will buy it from. Much obliged to you for helping us make her unique day significantly more extraordinary!

Thumbnail of user dees229
2 reviews
4 helpful votes
July 15th, 2019

BEWARE! Better Business Bureau reports that this is Chinese Company therefor they cannot receive complaints on this business. The websites for some reason have an American Flag along the top menu bar. The only thing American is the warehouse which is the return address. Beware! The company also runs the website ZoeSweet.

Tip for consumers:
This is the copy and paste from the BBB: Business Alert
As of March 12, 2019: This company's website informs that the website is owned and operated by Chicv International Holding Limited. A Google search indicates that this is a Chinese company. Your Better Business Bureau does not accept complaints against foreign companies.

As of March 12, 2019: BBB sent correspondence to 17930 Ajax Cir
City of Industry, CA, but the mail has been returned. It appears that this address is a warehouse. BB

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleys452
1 review
4 helpful votes
August 15th, 2019

I bought a dress that was advertised as embroidered. When I finally got the dress is was the weirdest material, and no embroidery. Instead it was pixelated embroidered pattern. So ugly! They will not accept my return and instead told me to represent their clothing or pay almost $50 in shipping it back to China. This company is a major scam. DO NOT BUY FROM THEM! I am looking to reporting them the better business bureau. It's looks possible even though they are a china scam company. There's a way to block these companies in the US with enough backlash. Or just drive them out of business by NOT buying from them.

Thumbnail of user kirryp
1 review
0 helpful votes
November 7th, 2019

These products come from China, take over a month to deliver and although it states free returns, there is NO way to return these to the China office. Save your money - oh and quality is terrible!

Thumbnail of user arielp19
1 review
3 helpful votes
August 1st, 2019

I have never seen a dress so cheap. Its completely see through and was suppose to be sage but was baby blue. And the people to return waited to respond 10 days later.

Thumbnail of user dianab306
1 review
0 helpful votes
November 26th, 2019

I ordered 2 items from Stagesmile, the quality was terrible, doesn't look like on the photos. I returned, but the items never reached the recipient so I got them back. They are sending robotic replies, so I suggest You not to offer from them, save Your money.

Thumbnail of user daneent
1 review
0 helpful votes
October 19th, 2019

Couldn't agree more with all the reviews about Allinshoe.com except for the 5 Star fake reviews. This so called Company is an absolute joke! BEWARE ANYONE THINKING OF PLACING AN ORDER WITH THEM... KEEP YOU MONEY OR THEY WILL TAKE IT and in my case not even bother to send the item I had ordered. I have been corresponding with them via email since July when my order had not arrived after 6 weeks. It was only then that they told me it was not available. I have been attempting to have the money for this fake item refunded ever since. I guess that will never happen but I take comfort in knowing that this review might stop someone else from being scammed by these rogues.

Thumbnail of user pamelaf497
1 review
0 helpful votes
October 5th, 2019

LYING BUNCH OF CHINKS! THEY WILL TAKE YOUR MONEY AND SAY THEY WILL DO A REFUND ITS BULL$#*! DO NOT BUY! BEWARE

Thumbnail of user beem33
1 review
4 helpful votes
July 10th, 2019

Do NOT buy from this company! Their positive reviews are FAKE... I bought from them on an advertisement in Instagram... Beautifully advertised dresses, WITH a size chart to order from. The size chart is a LIE, because these dresses come from CHINA and their sizes are for midgets! I hate a thief and a liar. THAT is what they are!

Thumbnail of user barbarac739
1 review
0 helpful votes
October 30th, 2019

PURCHASED A BLOUSE NOTHING LIKE THE PICTURE NOTHING LIKE DESCRIPTION. CHEAP QUALITY COULD BUY AT DOLLAR STORE. NOW WON'T RESPOND WITH NUMBER YOU HAVE TO HAVE FOR RETURN. RIPOFF!

Thumbnail of user clairek55
1 review
2 helpful votes
August 15th, 2019

HORRIBLE COMPANY... SAVE YOUR MONEY, DON'T ORDER FROM THEM. They don't allow returns even though their website says they do.

Thumbnail of user jayjayt
1 review
4 helpful votes
March 27th, 2014

Do not do not please do not even look or think to order anything from this website. They are frauds. I had order my dress and pay $40 extra to get the dress delivery in 10-15 calendar day. After 15 days I asked them where is my dress they said it still under tailoring. After 1months they e-mail me they don't have the colour I want and they are going to do in different colour. I have ask for refund because it been too long. They only give me back $28.50 for what I paid $344. Bad company

Thumbnail of user janinej2
1 review
7 helpful votes
August 11th, 2014

Keep far away, don't spend your hard earned money buying from this site. I ordered a beautiful dress illustrated on the web site but what I received was a complete and utter joke, cheap and nasty and when I complained they refused to acknowledge there was an issue and refused a refund. You end up with a very expensive rag.

Thumbnail of user barbarab28
1 review
4 helpful votes
November 8th, 2013

I did the same as most of the other bad comments about them. Custom made only to find it didn't fit at all, couldn't get it over my hips even. Dressmakers comments when show was that it could not be fixed. Asked for refund but was told same thing, discount on next purchase. Friend bought from same and had same problems she had 8 layers of chiffon, and felt like a sauna! To say nothing of their shoddy workmanship. Never again

Thumbnail of user daniellet4
1 review
5 helpful votes
December 2nd, 2014

Stay away!
Fur products from battering animals to death then skinned! On most occasions the animals don't die and they're skinned alive! Do not buy!

Thumbnail of user elaineb18
1 review
10 helpful votes
October 13th, 2014

It is my opinion that all the 5 star reviews on this company are fraudulent JUST LIKE THIS COMPANY IS. Ignore the "positive" reviews and pay careful attention to the critical ones. This site is a scam. As with all the other negative posts, there are beautiful pictures on their websites but the end product is cheap and badly made. When I offered to return the dress in exchange for a refund (less shipping fee) they came back with a pathetic story of not being able to pay workers and offered a 5% refund. A joke and complete rip off. These people are thieves. DO NOT PURCHASE FROM THIS SITE. BUYERS BEWARE.

Tip for consumers:
DO NOT PURCHASE FROM THIS SITE. BUYERS BEWARE.

Service
Value
Shipping
Returns
Quality

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