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How would you rate DoFasting?
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Hungary
1 review
4 helpful votes
Follow Éva S.
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They charge without warning and not allow cancelling subscription in any way. The location where FAQ points you to cancel your subscription looks different in 2 browsers, neither of them has an actual "cancel" option.

Date of experience: August 29, 2023
Texas
1 review
1 helpful vote
Follow Subodh A.
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My credit card account is charged for the services provided to some third party I am not aware of. When fraud is reported to DoFasting customer service, they are delaying cancellations and refunds. No phone support. The customer service keeps changing and keep on getting mail that within 48 hours it will be addressed. Case Assigned to Supervisor but without addressing comes back to juniors. I have to connect with my Credit Card Company to get the refund and charge back. I had already removed all credit card and banking information from PayPal as it appears that the user details were compromised. It is horrible customer service

Date of experience: August 11, 2023
Australia
1 review
2 helpful votes
Follow Al B.
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Do Fasting is spam
February 6, 2024

Complete trickery! Only browsed and contemplated joining but before I knew it money sucked out of my account and still no access to the app!
"Support Carol" was no assistance and quite rude. DO yourself a favour and scroll away from this app

Date of experience: February 6, 2024
North Carolina
1 review
1 helpful vote
Follow K B.
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I would suggest looking up the company phone number. I have been unable to find one.
Perhaps also send a question & see if you ever get e response. That's important because the only way you are going to ever get out of their program is for them to respond to your written request.
Be careful when signing up on their website because there are alot of bait buttons. Without knowing you will be charged for recipes or something that you will never see at a cost of $24.99.
Here's the next trick. If you buy through Google or Apple they openly post that they can not offer refunds.
There is even a page that threatens if you try and dispute their charges that automatically makes you ineligible for a refund.
I received an email offering me a $1. Week long trial & I was charged over $85.
I may have misunderstood something.
But I was offered a $1. Trial and was taken for@$85. Not sure what I missed.
Not a great feeling.

Date of experience: January 31, 2024
Australia
2 reviews
2 helpful votes
Follow Florin V.
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The beginning is great, it looks professional, if you want to loose 15 kg in 2 month, great we can help you... Then you sign up and for $60 you only receive an app which tracks your fasting and your water intake for 3 months. If you search in the app store you can get that for free. No system, no program, just an app. You can buy if you want for a hefty price a cooking book.
After 2 days I went back to them and I said I want my money back. They said they cannot fully refund 100% just 50% unless the product is faulty.
I am putting my story here so hopefully you read the reviews before you buy.

Date of experience: August 17, 2023
Washington
1 review
1 helpful vote
Follow Christopher B.
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I thought the app was ok but honestly nothing amazing about it. However, if you buy the DoFasting smart scale you have to have the paid subscription to get anything other than your weight. They don't tell you this. If you cancel the subscription, you can't get BMI, etc. It turns the expensive scale into almost worthless. Besides, you can get a smart scale for way cheaper that doesn't limit you because of an app. Total scam!

Date of experience: October 29, 2023
Pennsylvania
1 review
6 helpful votes
Follow helenmarie e.
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I canceled this within 24 hrs, a week or more later they still shipped product and want me to pay to ship it back. They have also charged my card duplicates and other charges $1 here, $1 there... be very careful and don't fall for the you will do better faster if you do it this way. Found the app to be very basic and I have a free app that does so much more than this one. Still battling with getting a refund.

Date of experience: July 30, 2023
North Dakota
2 reviews
0 helpful votes
Follow Marcy D.
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After trying the app and cancelling in 2023 I decided to give it another go and renewed my subscription in 2024. The app would not recognize the new purchase I made online because I used the same email as the previous account. While trying to get the app to update my new info I deleted the old info. Because I used the same email the website said that I deleted the whole account and nobody there can help restore or rectify the tech glitch despite having no less than 6 people respond to me email, and they refused to refund the 3 month sub I paid for. I had to file a dispute with my credit card. Their service was terrible, and nobody was able to help from their "help" center.

Date of experience: January 22, 2024
Florida
1 review
1 helpful vote
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Awful customer service
September 2, 2023

Do not subscribe. The app charge your card without your approval and then it's impossible to get your money back. Not helpful at all. I tried the app for a day, and can say that didn't like it at all.

Date of experience: September 2, 2023
Germany
1 review
0 helpful votes
Follow CD W.
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I'm coming from intuitional eating and I love the time-circle-countdown for my 16-Hour-Fasting. Worth the money!
Fun-tastic is the weight-dropping-writer, too.

What I think would bring more fun and health in lives would be:
• Not senseless calorie counting -> variation of good choices: whole grain/fresh vegetables gets bonus, might be better for health choices. And take in new science based knowledge for eating habits like in "How to be a Glucose Goddess".
• And counting black tea or coffee, too (in water amount)
• While I love the Fasting-Tracker, I think the Eating-Time-Circle leads to misconception like no breaks between food intake hours. Intermittend fasting means also time inbetween. Well, just an idea. Enjoy the fun everyone, it's such a great experience with ease.

Date of experience: July 25, 2023
Washington
1 review
1 helpful vote
Follow Stacey X.
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First week and hooked
February 23, 2022

I have been using this program for one week now. Great app to help keep track of my water, food intake and fasting hours. I was surprised by the exercises also offered and enjoyed how easy they were to do and understand. I feel like for the first time in years I am on to something I can stick to.

Date of experience: February 23, 2022
DoFasting D. DoFasting Rep
over a year old

Hi Stacey,

Thank you for your kind words, we really appreciate it! Having something that helps you stay on track and offers a plan to reach your goals, makes everything a lot easier. This is exactly what we want to offer to our customers!

Best,
DoFasting Team

Canada
1 review
0 helpful votes
Follow Farzaneh M.
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This app interfered with my phone performance, made it frozen. Since I installed it, my screen stoped with no responce even to any touch. I had to uninstall it after I figured out the reason, but unfortunately they didn't accept to refund my money. I wasted that much money for nothing!

Date of experience: February 23, 2024
Canada
1 review
0 helpful votes
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Not user friendly
June 9, 2022

I can honestly say I'm not overly happy with this app. I find it hard to manipulate and I can't figure out why when searching for food items there isn't a bar scanner like most other apps I've used. I am planning on trying to cancel my subscription

Date of experience: May 10, 2022
Texas
1 review
0 helpful votes
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A little wonky, but mostly helpful
April 19, 2022

This app does more or less what I expect it to, though there have been several perplexing notifications during the time I've used it:
*"Your weight went up, but it's okay!" Thanks, but I literally just entered a 2# loss?
*"You've been fasting for 2 days! Keep the streak going!" I've been fasting for 3 weeks, but apparently we only do 5 or 7-day streaks.
*"Don't forget to start your fast!" Literally started it 2 hours ago, what are you talking about?

Again, it does a really good job of tracking the fast, and I love having the widget on my Home Screen so I can track it without opening the app. It's just a little wonky sometimes.

Date of experience: April 19, 2022
DoFasting D. DoFasting Rep
over a year old

Hi James,

Thanks for such informative feedback, we really appreciate it as it helps us improve and focus on what's the most important for you. We've passed your comments to our team, so they could take a deeper look into them. If you even have any issues or comments, do not hesitate to drop us an email at quality@dofasting.com

Best,
DoFasting Team

New York
1 review
0 helpful votes
Follow Terri J.
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Fairly good
May 10, 2022

App is easy enough to use. Link the links to further knowledge. Wish there was a way to either import food (I have used MyFitnessPal extensively) or save recurring personal food meal choices. Like the landing page/dashboard. I'm about a week in, so still figuring it out.

Date of experience: May 10, 2022
DoFasting D. DoFasting Rep
over a year old

Hello Terri,

Thank you for giving us your feedback! We've passed your comment to our product team and appreciate you for sharing it. We are working on the feature you've mentioned as upscaling your experience is our top priority. Keep fasting!

Best,
DoFasting Team

Kansas
1 review
2 helpful votes
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2+ weeks fasting
February 19, 2022

I'm just over 2 weeks of fasting and feeling really good. I haven't missed a day, but I did have to adjust the window while traveling to another time zone. I find that I no longer crave unconscious/mindless eating, sweets, or alcoholic beverages. I'm very conscious about my body and what it needs to function properly. I've experienced days where I didn't eat enough calories or protein and the effect it had on me the following day when trying to exercise. I'm enjoying this journey and feeling physically amazing!

Date of experience: February 19, 2022
DoFasting D. DoFasting Rep
over a year old

Hi Deb,

It is so great to hear you've been getting great results from doing intermittent fasting! Always drink your water when fasting, it really makes a big difference!

Best,
DoFasting Team

Florida
1 review
0 helpful votes
Follow Joanna X.
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Motivational Fasting
February 22, 2022

Pros: sends alert notifications when to start fasting, when to stop, update the key tracking items such as water and calories, and integrates with my health app for step tracking. Nice little report summarizing what was tracked.

Cons: the cost, not a robust system to help with tracking calories no fast food or grocery store premade items. Thus I am constantly looking up outside the app my calorie count. For the price this should be in there.

After my 1 month goal is met. I will be deleting.

It is motivating for an app to help keep me on track and be accountable but not worth the cost long term.

Date of experience: February 20, 2022
DoFasting D. DoFasting Rep
over a year old

Hi Joanna,

Thank you so much for sharing your thoughts and experience using the app. It is very valuable to us as we want to scale our customers' experience by improving the app with new features and offers.

Best,
DoFasting Team

Nevada
1 review
0 helpful votes
Follow Marcella W.
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Love App but needs one improvement
March 2, 2022

Love how the app is set up - fasting time clock, documenting calories, water, weight and my steps but when logging in calories it doesn't save my previous entries to reuse again.
It's a hassle to keep looking up my macro info so sometimes I don't use that part of it because it takes too much time. Hopefully that can be improved upon. Thanks

Date of experience: March 2, 2022
DoFasting D. DoFasting Rep
over a year old

Hi Marcella,

Thank you for your feedback! Fasting really is about staying on track if you want the best results, we are happy you find individual features to be working for you! Enjoy your fasting journey!

Best,
Team DoFasting

Illinois
1 review
6 helpful votes
Follow Gay Lynn H.
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If you're all in, then you are ok. BEWARE! They continue to charge for their service with no notification and then refuse to refund and cancel service. It's easy to send a reminder of upcoming renewal but they do NOT. And then refuse to refund your payment. BAD BUSINESS PRACTICES!

Date of experience: September 30, 2023
North Carolina
1 review
0 helpful votes
Follow Casey F.
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The app was okay for what it was. But when I signed up, I subscribed to the six month plan. Four or five months passed and I quit using it. When it came time to renew, there was no warning or e-mail notification letting me know that I would be charged again. Instead, they just charged me. I immediately saw the charge, cancelled my subscription, and asked if there would be any way I could get a refund - even a partial one. They told me that there was no way they could offer a refund for a six month subscription even though it had been less than 24 hours since the charge had gone through. It's absolutely ridiculous that they don't send out any reminders about upcoming purchases and then refuse any kind of refund for a six month subscription. I would understand if it was still the year 2002. But we're living in 2024 when digital subscriptions and purchases are the norm. Until they change this policy or the way they let customers know they're going to be charged, I would stay far away! There are plenty of other fasting apps you can use that work just as well.

Date of experience: March 2, 2024

Overview

DoFasting has a rating of 2.9 stars from 358 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DoFasting most frequently mention water intake, customer service and fitness pal. DoFasting ranks 5th among Weight Loss sites.

service
30
value
34
shipping
9
returns
21
quality
30