This app is great and easy to use however if your food is t listed on their mwnu you have to google all the calories for what you ate. I was disappointed in this. So there have been times I skip meal adds unless I am not sure of the calories. I typically make more mental notes to keep myself in check.
I wish they had a counter that searched or scanned items to make it easier to track calories.
The IF concept is great. Easy to understand and follow. The app however is lacking in regard to calorie tracking. The menu site is lame. Other weight loss sites have much more sophisticated ways to enter calories consumed. My 3 month membership resulted in only 5 lb weight loss, but overall I feel much healthier and will continue to IF on my own and track calories and exercise on a different app.
Dear Kathi,
Thank you for your review. We are working on a new update and the new advanced calorie tracker will be implemented this week. This will make the function of calorie tracking way more convenient. Good luck, and we hope to see you still using DoFasting in the future!
Yours,
DoFasting team
So far the app has been such a great asset and help. Excited to see results down 5lbs in the first week. Sign up was very challenging but after a while got it done. Also, not able to sync my phone I have a Samsung watch. But overall very happy with app and support.
The app has been glitching; not accurately tracking your history. Also, there is no functionality to adjust your fasting history when it's incorrect. I do not like how you can only record steps with only 2 brands/ devices. If they are not going to allow users the ability to sync to other brands, then there should at least be a way to manually enter your steps. Also, the food tracker is not great. A user should be able to manually enter foods they eat for the day, not only recipes. Most of these features are found in free or less expensive applications.
Hi Tanya,
We are very sorry you did not enjoy our app. We are constantly improving and your opinion is very valuable to us. If you'd like any guidance on how to use the app, please drop us an email at quality@dofasting.com.
Best,
DoFasting Team
The water app is slow in response. When you try delete the amount entered because it duplicates it wouldn't. It won't delete only allows to edit.
Wish you could adjust the suggested calories per meal. I don't eat 3 meals and 1 snack and hate seeing it say I over eat but within my daily calories.
Can't adjust nutrition or fasting from previous day. So if you forget you have to manually readjust your fasting hours.
Dear Sarah,
Thanks for taking the time to share your insights about our DoFasting app. Our team works hard to find solutions and make the app as convenient as possible to use. We will be sure to forward your feedback to our Product development team. We ask you to contact us at quality@dofasting.com if we can do anything right now to make your experience better. Thank you again, and best of luck with intermittent fasting!
Regards,
DoFasting team
I have logged my starting and stopping fasting times and it gives me a message that I have fasted longer then normal. When in fact I had stopped my fast to start my eating window. This has happened a couple times. Also I do not log my calories because it is to difficult. I have to google each item and search for calories then go and add to app, I'm not going to do that. There needs to be a broader selection of items to pick from on the actual app.
Hello Shelly,
Thank you for your honest feedback, it helps us grow. Our Product development team is working on that and the update should be released very soon. Good luck with fasting!
Best regards,
DoFasting team
Website says one thing but customer service tells you something different. Auto charge for stuff I canceled a year ago. Finally got a 50% refund but that's BS.
Read yhe fine print. Different policy for everything they offer. Nothing in the customer favor.
NOT customer focused.
All is good…the one disappointment is logging food is difficult. I have to search other sites to try and figure out the caloric value of my food-too time consuming. Your site for logging food needs a lot more development
The first day I didn't start the fast in the app. No big deal right, nope. You can't go back to the night before. Then over the weekend I went out so I ate a little later. I thought no big deal I just won't eat until the afternoon. I tried to log my fast just after midnight. Can't go back an hour and a half because the date is different? Ridiculous.
It's probably a fine app but tracking it keeps me going. If you can't do these common sense things it sucks in my book. I'd honestly take my money back if I could.
First, the only way to get in contact with Do Fasting is through chat and their team is not that helpful. The app needs to be much more detailed to make it useful. When you search for food, most are not in their database. Other diet apps have very extensive database of prepared, branded foods. Others allow you to scan the package barcode in order to get the dietary info...not the case with DoFasting. It would be great to have experienced team members to chat with in order to ask questions. Adding any other liquid other than water is not doable. Custom food that is entered into the system is only linked to that specific category (breakfast, lunch, snack, or dinner). As an example, if you have crackers for a snack, you would also have to enter it again under another category like lunch if it is part of your meal. Just doesn't make sense. My take is that everything is TOO general.
Dear Bob,
We apologize for your experience with our customer support - please get in touch with us again at hello@dofasting.com, and we will be happy to assist you with anything. Furthermore, we are constantly developing the DoFasting app so that you can expect updates and improved features soon. We are planning on making the app way more personalized in the near future, stay tuned.
Thank you for your review again, have a lovely day!
Yours,
DoFasting team
First timer with intermittent fasting as I need to lose tons of fat and weight. Without the help of this app, I definitely would've cheated on my fasting way way more than I currently have. It's been almost 4 weeks and I'm down 4lbs without doing any exercise. The app would be more perfect if the meal and food section had a wider more diverse database of food types, especially Asian cuisine.
Hello,
We are delighted about your experience with DoFasting so far and that our app is an excellent tool for your accountability. We thank you for your feedback about the food logging part of the app, and we wish you the best of luck with intermittent fasting!
All the best,
DoFasting team
I cannot speak as to how the app works, in that I chose to go another route for my weight loss. However, be aware that if you sign up, they will NOT give you a courtesy renewal notice and will NOT refund your money once you discover it and ask for it back. I check my accounts daily. When I saw the charge, I immediately requested a refund and they have totally ignored me.
Hello Laura,
We are sorry to hear about your experience with DoFasting. We would like to kindly ask you to contact us at hello@dofasting.com, so we can provide you with the best solution. Thank you!
All the best,
DoFasting team
Bought the app subscription a year ago. I only used it a handful of times and then forgot about it until today when the auto-renew kicked in. I immediately reached out to customer service. They offered to only refund 50% of the subscription. I assured them that the app has been inactive for 9 months and that I was not currently using it. That was the best they could do. Very displeased.
Hi Christian,
It renews every 1/3/6 months, depending on which subscription plan you choose. Our customers can manage and cancel their subscription at any time through this link: www.dofasting.com/clients/login
Let us know if you have any other questions.
Kind regards,
DoFasting Team
So far, so good. The most challenging thing to me is logging food. Not enough selections.
This is where the MyFitness apps shine. They don't provide the same service this app does. May have to track calories there and transfer by unit in lieu of the actual meal.
I still really like this app.
Hi Richard,
Thank you for your useful insights, they are very valuable for us and our team of developers. Our main goal is to upscale our users' experience and suggest improved features!
Best,
DoFasting Team
There are a few things that need to be added in there like the ability to determine how many ozs of water you drank. There are only 4 pre-sets in the app. I would like if it had more basic food choices.
Dear Arthur,
We are thankful for your insights on the app's functionalities, the feedback helps us grow! We have great news for you - on the app's home screen, scroll down to the 'Hydration' section. Then tap on the 'Hydration' button, and you will be able to input any amount of water, starting from 0,5 oz. You will also see how much water you have already drank that day (in oz). We are constantly working on improving the food database, and we would appreciate your feedback. Feel free to share your insights at quality@dofasting.com. Thank you, have a wonderful day!
Regards,
DoFasting team
I'm like the info you provide to us. I was increasing my walk from 3.5 to 6 miles daily thinking it would double it. But with this explanation it does makes more sense, I mean I am not stopping but I really believe that I don't need to double up on my walks.
Thank you
Hi Frank,
We couldn't be happier that you've been enjoying your fasting journey and keeping up a great pace with your overall health. Don't forget to drink your water and keep challenging yourself!
Best,
DoFasting Team
Daily, I get alerts to start my fast or that I'm at risk of losing my streak, after I've started my fast on the app hours prior. My weight stayed the same one day instead of going down and I got articles and notifications that the scale was going up (it wasn't) and that I was doing something wrong. It's not very helpful when it's bugging you to do things you've already done.
Hi Danika,
We are very sorry you did not enjoy our app. We are already working on the things you've mentioned, and they should be improved as soon as possible.
Best,
DoFasting Team
I've been using the app for a few months now and I can say that the results are very apparent! I've lost over 20 pounds and I am not the only one to notice this. My sleep is a lot deeper now as well, and I feel a lot more energised throughout the day.
Setting up and keeping a schedule is very simple as the app is very easy to navigate and understand. Will continue monitoring my results to see where this journey takes me.
Hello, Daniel,
It's fantastic to hear that! The DoFasting Team wishes you to keep up with a healthy lifestyle for many years to come.
Take care,
DoFasting Team
This is new to me. It's been challenging as I normally eat when I want. I enjoy staying hydrated and am implementing more water into my daily schedule.
I am happy with the choice I made and can't wait to see the changes in my health as well as my physical appearance. Thank You.
Hi Veronica,
Thank you for sharing your opinion, it is very valuable to us and helps us scale our users' experience! Keep fasting!
Best,
DoFasting Team
I already eat well, basically following a Mediterranean Dash Diet! Losing weight has slowed and my doctor suggested I follow an intermittent fasting diet. I checked into DoFasting and took the survey and it was suggested I follow a 14/10 plan. I am delighted with the results after starting in January 2023, I've lost 18 lbs. Consistency is important and I plan to lose another 15-20 lbs and then maintain.
Hello,
Thank you for your kind words! We are happy to hear DoFasting is just what you need. Good luck with your new healthy lifestyle!
Yours,
DoFasting team
Overview
DoFasting has a rating of 2.9 stars from 358 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DoFasting most frequently mention water intake, customer service and fitness pal. DoFasting ranks 5th among Weight Loss sites.
Thanks to modern breakthroughs in weight-loss science, we've created DoFasting – a personal intermittent fasting assistant. A solution for anyone who wants to lose weight, boost immune responses and improve overall health.
- Daily motivation boosts
- Meal recommendations
- Progress tracker and calendar
- Effective training routines
- Tips and guidance
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi Stephanie,
We really appreciate your feedback! Our main goal is to scale our customers' experience while using the app. If you have any questions or issues, do not hesitate to drop us an email at quality@dofasting.com and our support team will be happy to help! Enjoy your fasting journey!
Best,
DoFasting Team