Dncsolutions.com.au

The first experience I had with these people should have put me off from using them again - but I didn't know who else to go to and I was pretty stressed. On the first occasion I found these people arrogant and judgemental and unpleasant to work with. I mean, do you really want some woman packing your stuff to tell you what you should take and what you should get rid of? It's a bit like, what planet are they on that they think they can speak to me like that and make choices in my houselhold? AND they did not pack my teppanyaki plate for the stove that was worth, minimum, $500 - lost. AND when she came by to get paid, she mentioned that I had not done what she suggested in the kitchen - unbelievable arrogance - who is she to tell me how to decorate my home. The removalist that they suggested was hopeless, clueless and sleazy. They couldn't even manage how much wrapping paper they needed. The removalist just dumped everything in one room, even though boxes were labelled. Absolutely hopeless. I had to employ two airtasker chaps for two days to sort out the mess. The second time I booked these people I changed my settlement date so that I could fit in with their schedule. That meant asking my solicitor to contact the purchaser's solicitor to get permission to change the date. A month after booking her and two weeks before the booked in date, at Christmas time, she sent me an email saying that she had to cancel my booking because she had other clients who had to change their move in date - how does that get to be my problem? She didn't even have the courtesy to ring me. Nor did she apologise - but she did assure me that she would love to do my next job with her - What? I can guarantee that she thought the social circles she was cancelling me for would bring in more wealthy clients than I would, AND she doesn't know who my social circle is - so, how stupid is that? AND then she got upset because i sent her a very clear email about how I felt about her disgraceful behaviour. She seems to think that she is offering some form of extraordinary, professional service - for heaven's sake she's running a business that organises moving, packing, unpacking - not much education or brains required. Frankly, she's a diva with a huge ego. In the end I was better off. I did my move with Two Men And A Truck and I wholeheartedly recommend them. The packing and unpacking was done by Finishing Touch who also did an excellent job and I didn't have to put up with them making rude and offensive remarks about my stuff. AND I have great stuff - but too many dishes, books and clothes for their liking. I did have to request from my purchaser to change the settlement date again as I had taken the only date available for the movers and packers. This going backwards and forwards with solicitors cost me money. The final date was December 17. Can you image moving one week before Christmas? Really, a truly terrible and distressing experience. She's only interested in working with clients that she perceives to be very wealthy and the rest of us don't rate too much time or energy. Avoid her at all cost!