Developed in part with a grant from
the National Science Foundation
Review of DIYBBQ

DIYBBQ reviews

3 reviews
Tel: (800) BUY-DIYBBQ

3 Reviews From Our Community

All Reviews

robinb281
1 review
1 helpful vote
8/16/18

I spoke to a rep on the phone today regarding ordering a Delta Heat Insulating Jacket. I then placed an online order. The charge went through on my credit card, but then a few hours later I received an email stating they cancelled my order with NO explanation. My account shows no messages. I attempted twice to do an online chat to inquire, but once I gave my order number, the rep never responded. I am at a loss and very disappointed but will now spend my money elsewhere.

Service
Value
pierep
1 review
1 helpful vote
6/12/18

I would seriously make sure you do your homework on this company as they are great to deal with until they get your money. After that point your on your own. I had sent them pictures and measurements on my bbq island designs. when they delivered the islands the configurations was completely wrong the bbq was supposed to be on the left side of the island and the had put it in the middle of the island when i followed up i was told to take it apart and reassemble it which is what i paid them for. then after installing tile on the island we found out that they never framed for the access door cut outs. basically they had left the opening for the doors but when we went to install the door the cut out was 9 inches to big when we contacted them again i believe the owner DAN decided to blame us for not measuring the openings that he had built with specifications for appliances that we bought from him. we were not even asking him to pay for all of our losses but they take the position that they have nothing to do with the mistake on not framing the door out. I would say NEVER NEVER NEVER give these guys a penny of y our money if you do your in for the headache of your life with ZERO accountability of their work

mikey76
1 review
1 helpful vote
12/20/16

My experience has been very positive. Dan helped me configure my galley -style outdoor kitchen. Parts, BBQ, warmer, doors were all personally delivered the NEXT day. Took 3 days to put everything together but I had ordered too many parts. I was able to get a hold of Dan via email and phone and had no issue with returning the items.
DYIBBQ is a local business and my experience has been very positive!!! Would buy from him again!!

Customer Questions & Answers

Questions? Get answers from the DIYBBQ staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

1 Photo for DIYBBQ

From reviewers

Sites You Might Also Like

×
Have a question about
DIYBBQ?
Post Review