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Australia
1 review
0 helpful votes
Follow Ian K.
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I was surprised to have confirmation from Disney that Disney+ "edits" programs removing all swearing, adult content - even with the parental filter "off" - set to 18+, you are STILL unable to view the full program. Ever wondered why you NEVER hear Peter from Family Guys cursing and swearing the way you do on DVD or even free-to-air tv? Likewise with Rodger on American Dad.? That because Disney have added "bleeps" to all the swearing. Similar changes and alterations are also performed on full length feature films.

The problem I have is if I choose to watch something on Disney+, I will never know if I'm watching the program the way the director and production creatives intended me to watch it, or if I'm watching Disney's 'watered down' version - usually two VERY different programs.

Why they don't stream the FULL program and rely on parental filters is unclear. What IS clear is that the majority of subscribers think they are paying for AND receiving full, unedited programs - and they're not.

Date of experience: February 6, 2023
Nebraska
1 review
0 helpful votes
Follow Pina A.
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I called yesterday to to get some help to sign in back after I restore my subscription. Oscar was rude. Impatient.helplees.and just hang up on me!

Date of experience: March 3, 2024
Australia
2 reviews
3 helpful votes
Follow Mick P.
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Lots of Bling bling
September 10, 2022

When you join Disney + It is all fireworks, you know the bling bling - Trying to unsubscribe is a path to hell!

Date of experience: September 10, 2022
India
15 reviews
6 helpful votes
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I like this website as it has everything like movies, shows and parks. Its subscription is also affordable. Can watch Marvels, Avengers etc.

Date of experience: January 5, 2021
India
16 reviews
5 helpful votes
Follow Leisl E.
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Disney + Subscription
October 8, 2020

Great subscription service, suitable for all families, and for your children to enjoy a great movie night.

Date of experience: October 7, 2020
District of Columbia
4 reviews
4 helpful votes
Follow Florrie A.
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Superb streaming service, perfect for all the families and to enjoy a great movie night with your childs

Date of experience: July 27, 2020
Texas
5 reviews
3 helpful votes
Follow Milo H.
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There's no doubt that there's a ton of great content on Disney Plus literally something for all the family. Some major movies are missing, but that's down to region restrictions and laws in specific countries, so we can't fault Disney for that.

The real problem comes with the actual player. On my TV (a recent Samsung SmartTV) the app is awful. Content stops to buffer every few seconds. Okay I don't have the fastest internet, only about 10Mb/s, but Netflix and Amazon Prime don't have these problems neither of them ever buffer. Disney is virtually unwatchable most of the time. Nothing takes you out of a movie like having the action stop-start-stop-start! It's not much better on other devices (I use iPads and MacBooks) either.

My other main quibble is the interface. The main screen for selecting shows is hard to navigate and so, so slow... thumbnails take minutes to load. There's a button to "skip recaps", but there's no way I've been able to find to actually navigate to it. And another personal bugbear is subtitles they're only available in one language for most content. Netflix manages a dozen or more.

I know all of these problems are fixable because Netflix has managed. They have a bigger catalogue, a way better interface, and no buffering or speed problems. But they also don't have Disney's shows.

I'm keeping my Disney Plus subscription going for now because it's relatively low priced, and because I hope that the app will get better over time. If it worked properly, it would be great value.

Date of experience: July 29, 2020

Overview

Disney+ has a rating of 2.2 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Disney+ ranks 123rd among Streaming Movies sites.

service
10
value
8
shipping
1
returns
3
quality
9