DiscountMagsReviews 392

I have to say that the Customer Service at DiscountMags is top notch. I had an issue with my subscription which was entirely my fault. They were extremely responsive and credited me the cost of the subscription. They are prompt and extremely helpful. I could not recommend this company more.

They were very prompt at responding to me, to let me know there would be at least a 6 week wait for delivery of magazine. They were very kind.
Best regards
A. Morse

Received great customer service from customer service representative Naomi. I sent a question and concern and received a reply from her early the next day with the information I requested. She then took care of changes I needed for my account right away. It was much appreciated!

Dunno there's much to add to my title which sums it up but matters most. If they have the magazine you seek, you won't find better place to buy it for less.

I couldn't find a particular magazine on their website and wrote to Customer Service for help. The next day I received the links and followed up. Extremely impressive!

Like many other reviewers, my magazine subscription did not appear as soon as it should have. When Discount Mags checked on it for me, I did receive my first issue soon after that.

I want to thank you for your immediate response to my request. The service was great, it doesn't get any better than that.

Great prices! Alyssa never fails her customers!
Great representative! Could not ask for more!
Every firm should have an Alyssa!

Getting on the mailing list is the secret to getting some outrageously good subscription offers, not to mention the every day offers that are usually well below most other subscription prices. Always prompt and reliable service.

I've ordered from DiscountMags on numerous occasions and have always found their web site to be user friendly. They offer great prices and their customer support is outstanding. I'd like to give a shout out to Alexis who assisted me on my last order.

Thanks Discountmags for offering great service, super prices, and exceptional support.

Joe

Melody at Discount Magazines was extremely helpful in following up on a missing magazine and even got the publisher to include 2 additional magazines at the end of the subscription to make up for the missed delivery, in spite of the fact that neither the publisher nor DiscountMags was at fault. I will continue to order here, great prices, great service!

Have purchased many subscriptions through this company and have had great service and the prices are wonderful. Would recommend without hesitation.

I usually check out several "discount" online services when ordering magazines, including DiscountMags. I've often found their prices to be the lowest and their service always top-notch. As well, when I've had problems with publisher fulfillment (i. E., not getting my subscription), DiscountMags' customer service has always looked into the problem promptly and resolved it satisfactorily. Highly recommended!

Sent an email to them and received a prompt solution to my issue.
Very impressed versus other companies

Not unlike many reviews here I went for their flashy prices. Sat and the farthest date for magazine delivery on The New Yorker came and went. Oh let me "contact the publisher" they said. I waited, that week came and went. I had to send a form feed letter from my credit card company to get my money back. Seems like they go ahead and invest your money for a few months while you wait for a refund.

The magazine finally arrived August 7,2020.
It took almost five months. My mother in law finally got her Mother's Day gift!

I tried to extend an existing subscription for a weekly magazine 2 weeks before it expired. Easy, right? No--they treated it as a NEW subscription, which takes 8-12 weeks to start. So I'm missing 10 weeks of my magazine with no recourse. And if the sub doesn't resume after 12 weeks, fat chance getting a refund. Won't be using this service any longer.