Directfiresonline.co.uk has a consumer rating of 3 stars from 5 reviews indicating that most consumers are generally dissatisfied with their purchases. Directfiresonline.co.uk also ranks 23rd among Fireplaces sites. The most common issues with Directfiresonline.co.uk are around customer service, which is not as good as expected by some customers.
Easy to browse and shop, thats what i would say about this site. The sales staff is very helpful and inventory is amazing. They let you chose from hundreds of design and delivers the same without any charges. I would highly recommend them.See positive reviews
Promises service,you get NONE,they take your payment and then will not reply to emails nor answer their phone.Believe me,you can waste hours trying!!If you do get through you will get delivery dates that fail to materialise.I received my fireplace after 3 weeks of hassle...it arrived broken and unusable.Many more attempted phone calls and emails...nil response!!Would not recommend this Cowboy Outfit to my worst enemy...!!!!!!!!!See critical reviews
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