Dick's Sporting Goods has a rating of 1.5 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dick's Sporting Goods most frequently mention customer service, next day, and gift card problems. Dick's Sporting Goods ranks 327th among Sporting Goods sites.
My daughter had been looking for a clothing item for sometime and JJ or JayJay (not sure on spelling) in the Lehi/AF location went above and beyond for us! Thank you! We will definitely be back to shop here again.
$#*!'s Sporting Goods is a piece of $#*! store. I ordered a boat, it took over a month to never receive it. I was sent four of them and every single one that I received had forklift punctures in it and was unfloatable. So they were put back on to the truck. They don't care that wasted a total of five boats. Wasted shipping charges. Will NEVER deal with $#*!s stores ever again
Dick's is one of last sporting goods stores to survive. Maybe because they bought out all their competitors. First it was Galyans, then Sports Authority and who's next? Their prices are very high and their inventory is shrinking. I know this pandemic has caused havoc with supply, but they don't have much and the eliminated hunting dept altogether. I hope Academy Sports hangs in there
I purchased a fishing cart from them months ago. I had a few problems with the tires on my cart and when i went back to address the problem with my cart I left satisfied. Seth and Marion took the time to repair my cart and Beth was very helpful as well. The customer service was Awesome!
I just had a total knee surgery. I was using my cane… I walk in with my husband and asked for a electric wheelchair. I was told the electric wheelchair was missing… Some one took the electric wheelchair… Some people! Really. I was waited on. I got a nice Hoka tennis shoes… Very nice sale clerk and cashier. When we left and the sale clerk came to the car and give me a gift card. Very thoughtful business. I will be back. Thank you.
Good experience with Dick's. Order came quickly and was packaged very well. If I need something, I would order again at this store.
I would like to thank Steve an associate at the store in Berlin tpk ct. Steve went above and beyond to help me select a pair of binoculars Steve took the time I needed to make a selection thank you Steve for your help and great service... I recommend that store to anyone who will like good service. God bless. Angel.
Helped me out a lot about golf I wanted a good fold bag and he helped me out there and with golf balls
They people who work here are really great informative people. They are really helpful. The merchandise is good quality too.
Good quality merchandise. Average to a bit above average pricing. Normal online transaction. No issues.
I would give D*ck's a five star, considering the fantastic experience I've had, but they still need lots of improvement, hence the four star rating.
I ordered a pair of Power Block dumbbells with a promotion for about $280, which was a fantastic deal when there was this other promotion of buy $100 get $25 back (that would be fulfilled by them sending out a code after the qualifying purchase had been made). I didn't received the promotion code, so I contacted customer service and was told because I had used the first promotion for my dumbbells, I wouldn't receive the code for the second one, which was surprising to me because nowhere on the site did it say that. Nevertheless, I later received the code and bought a pair of Nike for only $25. Overall happy experience, since everything I ordered from them was perfect. Regardless, there is room for improvement. Customer service should know more about D*ck's own promotion program. They were very helpful and respectful though. Also my Nike shoes were shipped without their box, which was a bummer since I'd like to keep it to store my shoes. Other than that, great service.
Great products and prices, thanks! If you are looking for sports running shoes, jackets, T-shirts or any kind of fitness equipments then goes for Dick's Sporting
It was busy time of year, and if it had shipped like most others, the same day or next, the service would have been excellent. I was told by employee, shipping can take up to 48 hours and it did. Product received was as advertised. A David
My go to place for golf balls, running shoes, and racketball equipment. Dick's Sporting Good has got it all. Well everything except the lowest prices, but their big selection mostly makes up for it. And to be fair, Dick's prices aren't bad.
Got a gift for my dad here around christmas time. Shipping was quick and the item was packaged pretty well. Don't see why i wouldn't go back to shop here
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