Overview
Agape Diamonds has a rating of 4.3 stars from 1,348 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience and engagement ring. Agape Diamonds ranks 106th among Diamond sites.
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Very satisfied with purchase, great product! It is a very nice ring. As advertised. Will spread the word of product and company.
Poor quality and not as advertised/shown online. I was very disappointed when I received it. Sent it back immediately for a refund.
Had some issues with the bank but so far everything was smooth. The ring arrived very quickly, and when the size wasn't quite right Agape took care of the issue right away. Amazing customer service. I was hesitant about buying a ring online, but this was absolutely a wonderful experience. Kudos to the whole team!
STAY AWAY FROM THE SITE AGAPE DIAMONDS: Do not trust the reviews on these. These are over the top expensive for SIMULATED diamonds. They are not real diamonds - as in lab grown or natural. I believed they were lab grown when I looked them up to buy lab grown princess stud earrings as a gift. They do say simulated in the description, but it is fine print and pretty much spiced up cubic zirconia. They came with fake IGI certification to cover up the fact that they are selling something extremely overpriced and dishonest.
Most of the stuff on this site should be $50-$100, but the company is scamming you. I also wanted to return them past the 30 day period in which I recieved an email to exchange. I called the one lady that answered the phone and she explains she can not exchange them for the same amount, which is absurd, and only promises an upgrade - essentially taking more money from you. Stay away from this place and their horrible customer service and scam products. No company should be successful off of dishonesty and unfair practices.
I also wanted to submit a review on their website but it is submitted to be "moderated." Again, all the honest reviews are deleted so nothing on the site is true.
Searching and ordering was easy. The ring arrived faster than I expected, a day early to be specific. And I was blown away when the ring came. I thought it would look a little better on the website with all the lighting effects and whatnot, but I was pleasantly surprised to see the ring looked even better in person. My fiancé is over the moon with happiness at her new ring and you have a lifetime customer in me from now on! Thank you for making such fantastic jewelry.
After 21 years of putting up with me, I was finally able to get my wife "The Ring" and could not be happier with all of it.
Very satisfying experience because I had not had a great experience with another online similar product distributor, however, I was issued a refund so I was able to purchase these lovey ones from you.
They look amazing.
I have been trying to contact Agape in order to return a necklace. So far, since the middle of last week, I have had no luck.
Absolutely amazing ring! I can't stop looking at it. Truly what l ordered the image and all. Really excited to get the band to match it.
Very likely I will patronize ur company again. The Diamonds were clean cut and quality was as beautiful and magnificent as new owner of the jewelry.
My earrings are stunning! The ordering and delivery process were smooth and communication was excellent!
Word of mouth from women that love diamonds.
Plus, I get to wear them & get a pair of diamond earrings.
On time amazing service with timely delivery. I would purchase from Agape diamonds again. I would recommend their products and services.
I got a heart cut necklace for my wife, fast shipping and it is an absolutely beautiful necklace. She loves it!
Yes. I will recommend Agape Diamonds and will use for any future purchases, however, I am disappointed with my recent purchase.
Very likely to buy from Agape Diamonds again. Very fast shipping & I received a stunning bracelet for a fabulous price
I had purchased the black friday deal or the solitaire necklace with the 3 ct diamond. Unfortunately, I showed my wife (since there was a limited return policy) and she did not like the look of the 3 ct. I was able to return and ordered a 2 ct (which ended up more expensive) but have been overall very happy with this purchase and my previous purchase of diamond earings back in June.
Agape Diamonds began as a small family company and is now a second-generation business that has grown to include a team of in-house designers, master bench jewelers, and customer service associates with over 70 years of combined experience. We take pride in designing and manufacturing designer jewelry that our customers can feel good about wearing.
We have years of experience in online shopping support and our friendly and qualified jewelers and customer service experts are ready to help you on a personal one-to-one basis to ensure an excellent experience and easy access to the information you need about buying the perfect diamond ring. Please see the Agape's Testimonials Page to read real-life reviews from our shoppers.
Our Mission
Our goal at Agape Diamonds is to offer unique and beautiful designer jewelry at an affordable price point. We also know that without our customers, we would not have a business. Offering outstanding customer service and ensuring an excellent experience for each customer are our highest priorities, and we strive to make every experience memorable and ensure satisfaction with the final product. If you are looking to design your own personal one-of-a-kind engagement ring, our customer service and jewelry personnel are fully trained to help you with all your questions and/or concerns about our gemologist-approved synthetic diamonds as well as the custom design process. If you're new to buying jewelry, we can help you take the next step in purchasing a diamond engagement ring for your fiancé.
Help Agape Embrace the Sentiment of "Love" Today!
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- Tampa, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members