Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Pennsylvania
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Send Message
Share Review
Report Review

Review
January 8, 2025

Good communication, arrived on time and my wife loved it!

Date of experience: December 29, 2024
Missouri
1 review
0 helpful votes
Follow JAMES G.
Unfollow JAMES G.
Send Message
Share Review
Report Review

Gorgeous rings?
January 8, 2025

The rings came out perfectly! My fiance is in love with both (engagement and wedding ring... Yes she picked them out - mostly).
Customer service was super helpful and a neat feature is if you want custom aspects to your ring, even ones not available as an option to see on their website, they will send a custom URL to the ring options you chose.

Date of experience: December 25, 2024
Illinois
1 review
0 helpful votes
Follow Chris G.
Unfollow Chris G.
Send Message
Share Review
Report Review

My Dec 2024 Order
January 8, 2025

The Rings look great, I am please with them. My wife loved hers. Thank you.

Date of experience: December 29, 2024
Arizona
1 review
0 helpful votes
Follow Ryan Z.
Unfollow Ryan Z.
Send Message
Share Review
Report Review

Quality and easy
January 8, 2025

Was so easy to custom design online and we were so impressed with what we received

Date of experience: December 29, 2024
Utah
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

Gorgeous
January 8, 2025

The entire process was perfect. Personal contact and updates were reassuring, shipping was very fast, and the ring is perfect.

Date of experience: December 29, 2024
Tennessee
1 review
0 helpful votes
Follow Stevie O.
Unfollow Stevie O.
Send Message
Share Review
Report Review

I ordered two identical rings … they were not identical… one center stone was larger and thicker than the other… I paid nearly 3000.00 for each ring. I will be returning these rings … I would rather pay more money to see what I'm getting than to take a chance with some online jeweler.

Date of experience: December 29, 2024
Massachusetts
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Send Message
Share Review
Report Review

Ring received
January 8, 2025

Received and my wife was happy.
Arrived on time and at the correct location.
Did not include the unit number

Date of experience: December 29, 2024
Virginia
1 review
0 helpful votes
Follow Leah L.
Unfollow Leah L.
Send Message
Share Review
Report Review

Engagement ring
January 8, 2025

It was great! Came on time and the tracking process was updated frequently.

Date of experience: December 29, 2024
Ohio
1 review
1 helpful vote
Follow Gregory M.
Unfollow Gregory M.
Send Message
Share Review
Report Review

Black diamond ring
January 8, 2025

I had a great experience. I had paid expedited shipping, so that it arrived by Christmas. However, I made some last minute changes, and knew it might be delayed. Well, the ring arrived Christmas Eve, and was gorgeous! Everything I had hoped it would be. My wife loves it! It's a bit scary to order something like this online, with only photos to trust in. And for me, a somewhat expensive purchase. But the outcome was perfect, awesome! Thank you.

Date of experience: December 29, 2024
Nevada
1 review
0 helpful votes
Follow Todd O.
Unfollow Todd O.
Send Message
Share Review
Report Review

Great Service
January 8, 2025

The service and communication with Diamondere was impeccable. When an issue with the shipping company arose, Diamondere was quick to step in to resolve the issue immediately. The product is amazing! Highly recommend!

Date of experience: December 29, 2024
Argentina
1 review
0 helpful votes
Follow D D.
Unfollow D D.
Send Message
Share Review
Report Review

Beautiful!
January 8, 2025

I had the best experience with Diamondere! Great company to work with! The jewelry for my wife is beautiful!

Date of experience: December 29, 2024
Virginia
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Send Message
Share Review
Report Review

Beautiful
January 8, 2025

The Diamondere team was very helpful in picking out a beautiful piece that made for a great Christmas present! Thank you!

Date of experience: December 29, 2024
Bahamas
1 review
0 helpful votes
Follow CHRISTIAN W.
Unfollow CHRISTIAN W.
Send Message
Share Review
Report Review

Great experience
January 8, 2025

I loved my experience with Diamondère! The engagement ring I ordered was created and shipped faster than the estimated time, the ring itself looks amazing! I will definitely be buying more jewelry from Diamondère in the future.

Date of experience: December 29, 2024
Illinois
1 review
0 helpful votes
Follow Andy C.
Unfollow Andy C.
Send Message
Share Review
Report Review

Great service
January 8, 2025

Exceptional service and hand holding throughout entire process. Thank you!

Date of experience: December 29, 2024
North Carolina
2 reviews
0 helpful votes
Follow David C.
Unfollow David C.
Send Message
Share Review
Report Review

Christmas Miracle
January 8, 2025

Ordered the matching band to my wifes wedding band. It showed up on Christmas eve! Grateful! She loves it. Staff emails were quick and helpful! Highly recommend :)

Date of experience: December 29, 2024
Mexico
1 review
0 helpful votes
Follow ROBERTO G.
Unfollow ROBERTO G.
Send Message
Share Review
Report Review

Remarkable Quality
January 8, 2025

The entire process is easy from start to finish. The ease of picking numerous options, the engraving, nice touch, and the follow up/updates. They really cater and pamper the customers. This is the second time I buy for my wife and she really enjoys wearing the jewerly. She always receives numerous compliments on the appearance and craftsmanship.

Date of experience: December 29, 2024
Georgia
2 reviews
0 helpful votes
Follow Phillip W.
Unfollow Phillip W.
Send Message
Share Review
Report Review

Great Customer Service
January 8, 2025

It was wonderful! From the beginning of the order I was informed on the process and when I should receive the ring.
This is how customer service should be.

Date of experience: December 29, 2024
Georgia
1 review
0 helpful votes
Follow Jason M.
Unfollow Jason M.
Send Message
Share Review
Report Review

Simply Amazing
January 8, 2025

Ring was beautiful and on time even with Christmas around the corner. My wife loved it!

Date of experience: December 29, 2024
Arizona
2 reviews
0 helpful votes
Follow Anthony P.
Unfollow Anthony P.
Send Message
Share Review
Report Review

A perfect Christmas gift
January 8, 2025

Thank you for the quick responses. Despite all the IT issues we were happy and satisfied with our order. We would definitely recommend your business and/or order again from you as well.

Date of experience: December 29, 2024
Sri Lanka
1 review
0 helpful votes
Follow Carina B.
Unfollow Carina B.
Send Message
Share Review
Report Review

Fabulous
January 7, 2025

Love the ring. Perfect. Exactly as described. Kept me apprised of status at each step. Thank you

Date of experience: December 28, 2024