Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Arizona
1 review
0 helpful votes
Follow Deshawn C.
Unfollow Deshawn C.
Send Message
Share Review
Report Review

Great
April 19, 2024

Very good Beautiful ring they reached out when needed to give updates well worth it very kind great people awesome company

Date of experience: April 9, 2024
New York
1 review
0 helpful votes
Follow Pam E.
Unfollow Pam E.
Send Message
Share Review
Report Review

Absolutely perfect
April 18, 2024

Great communication and overall just perfect! Absolutely stunning. Thank you so much!

Date of experience: April 8, 2024
California
1 review
0 helpful votes
Follow Jean S.
Unfollow Jean S.
Send Message
Share Review
Report Review

Fast shipping
April 18, 2024

Shipping was fast and arrived earlier than anticipated, packaging was also extremely well done and the ring arrived in perfect condition. My mother loves the design very much!

Date of experience: April 8, 2024
Louisiana
1 review
0 helpful votes
Follow Aileen O.
Unfollow Aileen O.
Send Message
Share Review
Report Review

I absolutely love the jewelry!
April 14, 2024

The custom details and care for the jewelry can be easily seen in the craftsmanship! The bracelets fit perfectly. Thank you so much!

Date of experience: April 4, 2024
Michigan
1 review
0 helpful votes
Follow Suzann L.
Unfollow Suzann L.
Send Message
Share Review
Report Review

Exactly what we wanted
April 13, 2024

I ordered a custom men's wedding ring and it's perfect - exactly what I wanted. The service was impeccable and was very easy. We will be back!

Date of experience: April 3, 2024
West Virginia
1 review
0 helpful votes
Follow Shawn G.
Unfollow Shawn G.
Send Message
Share Review
Report Review

Very Lovely Ring!
April 11, 2024

I was wondering if this ring was cut using a robot.

Date of experience: April 1, 2024
Ohio
1 review
0 helpful votes
Follow Roxanna V.
Unfollow Roxanna V.
Send Message
Share Review
Report Review

Engagement ring
April 11, 2024

Very pleased with Diamondere. The customer service and communication is the best I've ever experienced with any online order. The quality is stunning. We are very pleased and happy we went with Diamondere for our engagement ring jeweler choice.

Date of experience: April 1, 2024
1 review
0 helpful votes
Follow Samantha P.
Unfollow Samantha P.
Send Message
Share Review
Report Review

Best
April 11, 2024

Love that they kept in touch with me the whole step of the way. Was helping a friend order a ring to get married we find out after the order was place 2 days later, she needed a different size but the helped get it changed with no problem.

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
Follow Konstantin V.
Unfollow Konstantin V.
Send Message
Share Review
Report Review

Good experience. Although attempt to talk about a custom inscription did not yield results.
Otherwise a good product. Timely delivery.

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
Follow Daniel V.
Unfollow Daniel V.
Send Message
Share Review
Report Review

Wonderful
April 10, 2024

Great customer service and a quick delivery! Will be sure to consider Diamondère for future purchases.

Date of experience: March 31, 2024
New York
1 review
0 helpful votes
Follow Charles K.
Unfollow Charles K.
Send Message
Share Review
Report Review

Good and bad
April 10, 2024

Ring is beautiful. Communication bad.
You should answer your phones

Date of experience: March 31, 2024
California
1 review
0 helpful votes
Follow Ian E.
Unfollow Ian E.
Send Message
Share Review
Report Review

Engagement ring
April 8, 2024

Some of the best, most helpful customer service ever! I had a NIGHTMARE of a time with the shipping company but Diamondere helped me figure stuff out! The ring? I got a 14k black gold with pink turmalines and it is down right gorgeous.

Date of experience: March 29, 2024
Arizona
1 review
0 helpful votes
Follow Rita E.
Unfollow Rita E.
Send Message
Share Review
Report Review

Love the earrings
April 8, 2024

These earrings were a gift and the recipient loved them. Diamondere answered all my questions quickly and completely and kept me informed throughout the entire process. I couldn't be more satisfied.

Date of experience: March 29, 2024
Nevada
1 review
0 helpful votes
Follow Roberto M.
Unfollow Roberto M.
Send Message
Share Review
Report Review

Ring and earrings are beautiful.
April 8, 2024

Very easy process, excellent communication from the artist. I am very pleased with the experience!

Date of experience: March 29, 2024
Colorado
1 review
0 helpful votes
Follow Susan Q.
Unfollow Susan Q.
Send Message
Share Review
Report Review

Excellent Jeweler
April 8, 2024

We have ordered several, beautiful pieces from this jeweler. Every piece is lovely and unique. Customer Service is exceptional. We highly recommend this company. It's worth every penny.

Date of experience: March 29, 2024
Ohio
1 review
0 helpful votes
Follow Antonio U.
Unfollow Antonio U.
Send Message
Share Review
Report Review

Love it
April 8, 2024

From time I order this item and the time I receive it was a very fast turn around looks great

Date of experience: March 29, 2024
Washington
1 review
0 helpful votes
Follow Jason V.
Unfollow Jason V.
Send Message
Share Review
Report Review

Amazing
April 7, 2024

The ring that was crafted is truly a piece of art. There were a couple hiccups in choosing a lab grown diamond but the customer service was superb and kept in contact with me and ultimately I am so completely satisfied. I can't wait to propose to my girlfriend with this perfect ring.

Date of experience: March 28, 2024
Virginia
1 review
0 helpful votes
Follow R F.
Unfollow R F.
Send Message
Share Review
Report Review

Was very quickly made, website is super easy to use, lots of options to swap gems, materials, etc. Had no problem finding exactly what I wanted.

Date of experience: March 28, 2024
California
2 reviews
0 helpful votes
Follow Tyson K.
Unfollow Tyson K.
Send Message
Share Review
Report Review

Just as anticipated
April 7, 2024

I was nervous spending so much $ online but the ring came just as anticipated. The wrapping and box was even better than expected. Highly recommend.

Date of experience: March 28, 2024
Georgia
1 review
0 helpful votes
Follow Tim O.
Unfollow Tim O.
Send Message
Share Review
Report Review

Beautiful
April 7, 2024

I was searching for a unique give for my wife's birthday and discovered your web site. I love your one of a kind rings, they are truly unique. My wife absolutely loves her new ring. Thanks for offering a truly unique and beautiful ring. I'm sure I will be visiting your ring collection again.

Thanks,
Tim

Date of experience: March 28, 2024