Today my package arrived with the 4 items ordered on 6/7. Not 1 item was as described. I bought 3 pairs of lounge pants in XL, XXL. They are so small and the material is cheap. It may fit a small child, but that doesn't help me. In addition, one of the pants had a blood stain on it! The dress which was supposed to be a halter style dress is so cheap and is not made as described. Just reviewed the return policy, they will not return your $$. They will give you credit for more worthless crap if you return items clean and undamaged. How is that going to work when I received pants with a blood stain? The quality of clothing could be done as a child in a beginner sewing class and probably was in a sweatshop in China since that is where they were shipped from. Just horrible. I'm going to fight the charges made to my card. I want my money back. I am done shopping with companies that refuse to return your $$ but are more than happy to take it right away. Shopping cart
Product image Description Quantity Price
Vibes Don't Lie Lounge Pants1
Vibes Don't Lie Lounge Pants
XL
1 $ 29.95
Namast'ay In Bed Lounge Pants1
Namast'ay In Bed Lounge Pants
XL
1 $ 29.95
Peace Love Kindness Dress1
Peace Love Kindness Dress
XL
1 $ 29.95
Floral Beauty Lounge Pants1
Floral Beauty Lounge Pants
Grey / XXL
1 $ 29.95
The earrings looked so pretty on the website, i didnt expect the very best quality considering the price, but this I didnt expect: It took more than a month until the two earrings I had ordered had finally arrived. And then I had to find out that both of my orders were already damaged. Paying more than 30 Euros for 2 pairs of earrings, I would at least expect to be able to wear them a couple of months, or hopefully longer. Unfortunately, the Team of Diadem didnt even have the courtesy to transfer the money back to my account, I can only advise everyone else out there to NOT buy anthing from Diadem Boutique, its not worth it!
Hi Teresa,
We apologize that you are not satisfied with your items. We source our inventory from several jewelry designers that we have chosen to be affordable for our customers. If you ever feel like the quality is not worth the price, we offer a 30 day return policy.
Also, we are so sorry your products were damaged. Please contact help@diademboutique.com and we would like to solve this issue in a favorable manner. Thank you!
Update: All of the items that I ordered were eventually shipped to me. It just took a total of 3 weeks to get everything
I ordered 3 items on 8/20/17. On 8/31 I received only 1 of the items but my order says it is completed. I've emailed the company everyday since then but no one will respond. I can't locate a phone number to speak to anyone about this. How do I get this problem resolved and get my order?
I read lots of negative reviews on this company saying they're a scam, but I have nothing but good to say about it! I order 5 items and they're all great quality and exactly what I ordered. Yes it's an American website but ships from China. Everywhere does it! Shipping surprisingly only took about a week so from when I placed my order to it arriving only took 2 weeks--which is better then what I've had before. The only issue was the rings were a little small and I don't have large hands by any means. Other then that everything is perfect. Will be ordering from them again!
My purse fell apart after one day and the dress was made out of the cheapest material and did not look like the picture
Hi Christian,
We are sorry to hear about the issue with your purse. Please email us at help@diademboutique.com in reference to this review and our customer service team would like to solve this issue with your order in a favorable manner. We look forward to hearing from you.
DiademBoutique has a rating of 1.8 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. DiademBoutique ranks 325th among Fashion Jewelry sites.
Hi Amy,
We are very sorry for the issues with your order. We source our inventory from several designers from around the world and warehouse them in our fulfillment center in Asia to keep costs down.
Please email us at help@diademboutique.com so we are able to solve these issues in a favorable manner. We look forward to hearing from you.