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DiabetesSupplies4Less has a rating of 1.89 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. DiabetesSupplies4Less ranks 5th among Diabetes sites.
I purchase my insulin needles and have been doing so for two years and have had no issues with this company. I receive the product that I ordered and it is shipped out quickly.
I have ordered from this company for the last 5 years with no trouble at all. I placed an order late April - my CC was charged for full amount - no products received. I reached out to them -was told for about a month items were on back order - I asked them to ship what they did have - so they did - reached out again - items still on back ordered - they offered to ship a product replacement and take it off the balance they owed me - I agreed. They still owe me 3 items - worth about $30 - now when I call - all their phone numbers state they are out of service - I can only assume this means they are out of business - I even messaged them with no answer. Their website is still active along with their Facebook page - no evidence that anything is going on - take my advice - don't order anything as you will pay for it but will never get it!
I have ordered from this company for the last 5 years with no trouble at all. I placed an order late April - my CC was charged for full amount - no products received. I reached out to them -was told for about a month items were on back order - I asked them to ship what they did have - so they did - reached out again - items still on back ordered - they offered to ship a product replacement and take it off the balance they owed me - I agreed. They still owe me 3 items - worth about $30 - now when I call - all their phone numbers state they are out of service - I can only assume this means they are out of business - I even messaged them with no answer. Their website is still active along with their Facebook page - no evidence that anything is going on - take my advice - don't order anything as you will pay for it but will never get it!
Tip for consumers:
Don’t use - I believe they have gone out of business it seems - a courtesy call or email pertaining to this situation would have been the right thing to do but that has not happened - I can’t reach anyone and they still owe me 3 test strip bottles or a $30 refund to my CC from an order I placed in April!
Products used:
Was using GE 100 blood glucose test strips - then they shipped me an Easy Touch glucose meter with 1 bottle of test strips to use in place of what they couldn’t get me.
I purchased a meter from them, Precision X for the low carb diet and checking for ketosis back in March 2017. I'm writing in June 2017 I purchased the strips to with it on Amazon. The test gave me an error. The directions in the manual state that the lot numbers of strips and meter must match, but they didn't and there is never any mention of this except on page 18 of the manual. I didn't use it right away (not smart) and by the time I realized it and pointed this it out, their response was, 'we don't sell that any more'. If they refund my money I will add to this review, but that does not sound like good business practice to me. I have yet to call the maker, Abbott and find out if I can still buy the strips to go with my meter.
They never answer the phone, I placed an order 4 weeks ago, via email I was told 3 different times my order would ship that day and it never did! Don't waste your time or money, like I did!
I purchase my insulin needles and have been doing so for two years and have had no issues with this company. I receive the product that I ordered and it is shipped out quickly.
Well i orde some suply for my dad,, the page says same day shipping on orde over 100and place b4 2pm i did dad was a week ago. Haven't heard from them yet!
I bought 4 boxes of Easy Talk test strips and received my order in a timely manner. This was my first time ordering from Diabetes Supplies 4 Less and I am very satisfied. If future orders have a problem I will certainly come back to this website and report but, at this time, I'm a satisfied customer.
On Tue, Apr 18,2017 at 5:01 PM I wrote: The Invacare Lancing Device I purchased (inlade1 - $2.49) on Order #WP-*******-1 was misrepresented to me on calling-in my order, and broke after two attempts to use it as requested. I previously ordered your Easy Touch Twist Lancets 30g, UPC: ************** - NDC: *******-3010-01, in quantity of five 100-count boxes (500 total), and specifically asked if the Invacare Lancet would accommodate them: I was assured that they would. They didn't. Plus, the woman answering the phone has connection problems, causing her end to disconnect on me frequently, requiring callbacks (on this, and each previous order).
I also left a callback request today, regarding this problem at *******004, and have not been called back.
Ordered 3 glucometer "kits" but after opening one realized we had only received just the glucometers. Called customer service and was told to ship the two unopened glucometers, since they wouldn't take the opened one back. Was never told at that time, that we would only get a partial refund for the two "unopened" packages. It cost us more to ship the two back then they were worth. Called customer service again to be told there was nothing she could do, but she would pass it on to her manager. Never heard from anyone. We won't be purchasing anything from diabetessupplies4less ever again. Poor communication and poor customer service.
Well I will never do business again with these people They say that they shipped my order well I never got it and they refuse to give me a refund because according to them it is already shipped well I cant $#*!ing afford to loose 40 dollars so I will not do business with them again and neither should anyone else
We use USPS Tracking, and any package not delivered is sent via UPS with tracking. We have never had a customer miss two tracked and delivered packages.
My guess is "Brenda B" is a competitor.
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We ship same day on orders placed by 2pm EST!
About Diabetes Supplies 4 Less
We Offer Discount Glucose Test Strips One-Step Glucose Monitoring Kits, No Blood Glucose Monitors, Test Strips and Accessories at the Lowest Prices Online
Welcome to Diabetes Supplies 4 Less. Our goal is to provide you with superior customer service and the most competitive product pricing for discount glucose test, meters and diabetes supplies in the industry. This site is primarily designed for customers with no insurance but still perform their blood glucose monitoring on a regular basis. Our products include One-Step glucose monitoring FreeStyle, Ascensia, Prestige and most of the major brands in diabetic health care.
We're sorry to hear of this, there must be an some explanation. Please give us a call at 1-877-880-0004 Between Mon-Fri 8am-7pmEST so that we may resolve this immediately for you. Thank you.